Resolvido
$2,305
Resolvido
PokerStars Casino - Account has been temporarily restricted pending a routine security investigation
Hi, I’ve been a long-time customer on PokerStars, my accounts been verified by uploading my documents. Recently I’ve been playing more due to ...
Resolvido
€0
Resolvido
VulkanVegas Casino - Blocked my account and did not pay my money
I made a withdrawal (700eur) on December 30 (withdrawal number 81bfbb13-4b19-4b32-92ce-0bda887ded94). I did not receive it for a long time, so thought ...
Resolvido
Resolvido
PokerStars Casino - Account not playable
A few weeks back my casino account is blocked from playing any casino games. I keep getting the same error message (See attached) of casino games ...
Resolvido
Resolvido
LeoVegas Casino - Locked account with no further updates
HiI have opened my leovegas account on 3rd January. I have deposited total of 12 thousands rupees. Later on 8th January I requested for a withdrawal. ...
Resolvido
Resolvido
888 Casino - Account disabled temporarily dur to misunderstanding
So I have been verified for my id I have received an email saying I was approved. I was in the middle of a game and got kicked. I tried to re log and ...
Resolvido
€900
Resolvido
VulkanVegas Casino - Account blocked and no response from the casino
Vulkanvegas closed my account on 30th of December. I tried talking to live chat but couldn't get any explanation, I tired even calling them on + ...
Resolvido
Resolvido
PokerStars Casino - Revoked playing privileges
Hello, I recently logged in my Pokerstars account and deposited 30$ but when I tried to register for a tournament I got a pop-up message which said ...
Resolvido
₹4,780
Resolvido
LeoVegas Casino - Account locked with no further info after weeks of waiting
Hi my Leo vegas account is closed since 20/12/2020.. its been 15_17days now..i am contacting support staff but they can't solve my problem... They say ...
Resolvido
Resolvido
PokerStars Casino - Frozen account with no reason explained
My account has been frozen without a reason presented, I had one game and I received a message that my account is frozen. I have contacted The support ...
Resolvido
Resolvido
PokerStars Casino - Freezing my account and not responding
Pokerstars taking weeks to verify my account and ignoring all contact. Instantly froze my account for no reason. It’s been a month now and I haven ...
Resolvido
$100
Resolvido
PokerStars Casino - Frozen account with no further info
Good day, i created a pokerstars account a few days ago, yesterday was the first time i deposited USD$100.00 to my account, after doing this about 2 ...
Resolvido
₹2,000
Resolvido
Betway Casino - Account Disabled and Verification Delayed
Dear Team AskGamblers, After a month try I am here with the frustration and also with the hope of getting resolution to my issue.I have an account in ...
Resolvido
Resolvido
PokerStars Casino - Account is still blocked, no info why
Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...
Resolvido
$3,500
Resolvido
LeoVegas Casino - Locked account and $3,500 withdrawal, no reasons given
So i withdrew $7600 on the 4th November, a week went by and it hasn’t shown up, and after correspondence with on the 20th November it ended up back ...
Resolvido
$317
Resolvido
Cobra Casino - Casino does not provide any additional information
Hello. I passed the verification at the casino and wanted to get the first withdrawal. $500 it is withdrawal limit. Out of $817, I got 500. My casino ...
Resolvido
$2,500
Resolvido
arcanebet Casino - Account locked and funds unfairly confiscated
On December 9, I received a promotional bonus offer from Arcanebet , offering me the 100% up to 200 welcome bonus for the second time. Of course, like ...
Resolvido
Resolvido
PokerStars Casino - No answer for long time about their ''a routine security investigation''
Hello. I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. I have money in my account, I have been ...
Resolvido
Resolvido
PokerStars Casino - Account has been restricted for two weeks
My account has been restricted for two weeks.I have emailed them multiple times. I gave them all the information they asked for (ID, Bank Statements) ...
Resolvido
Resolvido
PokerStars Casino - 'Randomly' chosen for a security check
I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...
Resolvido
Resolvido
PokerStars Casino - Account frozen, no response afterwards, again
Hello guys. First of all, thanks to this great company, thanks to them I have always managed to solve the problems with Pokerstars as quickly as ...
Resolvido
$1,500
Resolvido
VulkanVegas Casino - Did not close my account after several requests
I emailed the VulkanVegas "VIP-manager" the 15th of November asking to close my account. I then emailed again the 18th, and also the standard support ...
Resolvido
$460
Resolvido
Spin Samurai Casino - Wagering error and incorrect live chat advice resulted in entire balance being wasted for no reason
I had deposited with Spin Samurai Casino with about 3 $50 deposits, got the first 2 deposits down to $0 so I deposited another $50 and got up to $460 ...
Resolvido
Resolvido
PokerStars Casino - Account frozen
Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...
Resolvido
Resolvido
PokerStars Casino - Account frozen
1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...
Resolvido
€7,600
Resolvido
Cobra Casino - Casino closed my account without a clear explanation
I signed up with Cobra casino uploaded my documents (Government issued passport, Utility bill, Card pics, selfie with passport) and took their first ...
Resolvido
$1,132
Resolvido
Melbet Casino - Closed the account and confiscated winnings but refused to refund my deposit
HiThis is a complaint against Melbet Casino. This is regarding my deposit not being refunded and not about trying to get my winnings. I had an account ...
Recusada
Recusada
PokerStars Casino - Does not answer appropriately for my frozen account
Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...
Recusada
$17
Recusada
PokerStars Casino - Account has been restricted for too long now
Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...