Problemas de processamento de contas - Página 13

PokerStars Casino - Account frozen, no response afterwards, again

Hello guys. First of all, thanks to this great company, thanks to them I have always managed to solve the problems with Pokerstars as quickly as ...

VulkanVegas Casino - Did not close my account after several requests

I emailed the VulkanVegas "VIP-manager" the 15th of November asking to close my account. I then emailed again the 18th, and also the standard support ...

Spin Samurai Casino - Wagering error and incorrect live chat advice resulted in entire balance being wasted for no reason

I had deposited with Spin Samurai Casino with about 3 $50 deposits, got the first 2 deposits down to $0 so I deposited another $50 and got up to $460 ...

PokerStars Casino - Account frozen

Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...

PokerStars Casino - Account frozen

1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...

Cobra Casino - Casino closed my account without a clear explanation

I signed up with Cobra casino uploaded my documents (Government issued passport, Utility bill, Card pics, selfie with passport) and took their first ...

Melbet Casino - Closed the account and confiscated winnings but refused to refund my deposit

HiThis is a complaint against Melbet Casino. This is regarding my deposit not being refunded and not about trying to get my winnings. I had an account ...

PokerStars Casino - Does not answer appropriately for my frozen account

Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...

PokerStars Casino - Account has been restricted for too long now

Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...

PokerStars Casino - Closed my account but wont say why

Hello,After I lost $900 a few days ago, I got an email from Pokerstars 2 days after, that my account was closed. They appeal to the 'Terms of Service ...

PokerStars Casino - Account Closed While Bonus Active With No Further Information

Hello,I submitted a complaint previously about this issue. It was rejected due to not enough information being available, so I will try to explain in ...

PokerStars Casino - Account has been restricted for 16 days

My account has been restricted for 16 days for a 'routine security investigation'. Stars didn't ask me to provide any documents or anything nor did ...

PokerStars Casino - Account is still temporarily frozen

I registered an account in May. Deposited money won a bit. Cashed out same method of purchase. Then account was frozen. I had made 3 more deposits but ...

PokerStars Casino - Account Frozen, not responding to emails

I created a poker stars account on the 17th and made a deposit, I was immediately blocked from my. account,the payment has been taken but I do not ...

PokerStars Casino - Holding Funds, Not Responding

PokerStarsUK froze my account over 3 months ago with funds in it. I’ve been a customer over 2 years and it’s was for the source of funds ...

PokerStars Casino - Account blocked for 2 weeks due to random security check

My account was blocked after a deposit for random security check. It’s been over 2 weeks and have not received any emails or information from ...

PokerStars Casino - Closed my account without paying available balance of funds

I requested to close my PokerStars account, submitted my ID documents and then requested a withdraw. I had over $8k CAD in my account.20 days later I ...

PokerStars Casino - Account frozen after first deposit and no further update

I created my account on May 26th and made my first deposit. Right after this my account got frozen. A few hours later I received a 'Request for ...

PokerStars Casino - Closed account right after depositing €500, 2 months later the issue is still ongoing

I have been trying to contact pokerstars for over 2 months now barely ever getting a reply. I deposited 500e and they froze my account. After sometime ...

PokerStars Casino - Account is restricted for over two weeks, still no feedback

Hello, im try to contact for 13 days with security / support and no one response , I send already over than 15 mails and nothing, i know that they ...

PokerStars Casino - Temporarily restricted my account, still waiting for resolution a week later

I made my first deposit using my bank account (Trustly). I lost all my money and made another deposit via Neteller. I rolled some spins, and my ...

PokerStars Casino - Account blocked for over a month

In early May I got the notification that my account has been frozen.I followed all the procedures to get my account unlocked. I emailed them, send ...

PokerStars Casino - Account restricted following a routine security investigation, no further updates

As of 2 days ago my Pokerstars account has been restricted, and that Pokerstars has since been ignoring any form of communication from my side.I have ...

PokerStars Casino - Account Frozen, No Response

On Tuesday evening, 18/06/19, I attempted to log in to PokerStars and was greeted with a message saying "you account has been frozen, please contact ...

PlayFortuna Casino - Refusing to follow responsible gaming

PlayFortuna refused to permamently ban me and close my account.I've been playing casinos for 3 years or so. Multiple casinos - 10 russian and several ...

GreenSpin.bet Casino - Unfair confiscation of cashable winnings from deposit match bonus

My cashable winnings of over $3500 was confiscated soon as I cleared the wager requirement. When I contacted chat, the agent (Lucy) tells me the ...

Playamo Casino - Ignored my self-exclusion request

On Saturday June 7, I reached out to chat support to close my account due to self exclusion. The rep requested why I wanted to close my account, and I ...

NetBet Casino - Loss limit not adhered to

Netbet failed to keep me save with a loss limit I requested of £50. I was able to lose over £2000, and the casino are saying they are not to blame. ...