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Pocket Vegas Casino

0
CasinoRank
7
Player rating 1 review
Complaint response 4 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Offers a seamless gaming experience across all devices
  • Diverse range of slots from leading providers
  • Toll-free phone support available during the week to UK players
  • Secured with SSL encryption
What we don’t like
  • Only available to players in several countries world-wide
  • No live chat support
  • Support staff not available during the weekends
  • Very few casino games aside from slots
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2014

Licences

Gibraltar Regulatory Authority

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Maestro, MasterCard, Neteller, Paysafecard, Visa, iDEAL, POLi, Giropay, Skrill 1-Tap, Boku

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars

Withdrawal Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Skrill 1-Tap, Boku

Withdrawal Times

EWallets: 24 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 48 hours
Pending Time: 24-48 hours

Withdrawal Limit

GBP 10,000 per day

Software

NetEnt, NextGen Gaming, Nektan

RTP

Not stated

Contact

Support Mail Email: [email protected]
Support Phone Telephone: 020 3714 7835

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Pocket Vegas Casino is a UK mobile casino powered by NetEnt, NextGen Gaming, and Nektan. The site uses HTML5 technology to ensure that all players can enjoy a seamless experience across all devices. The casino is heavily focused on slots, but players can also enjoy roulette and blackjack. Pocket Vegas Casino is licensed by the jurisdiction of Gibraltar.

Restricted Countries and Territories

Pocket Vegas Casino is available to players from several countries including Australia, Canada, New Zealand, Sweden, Ireland, and Norway.

Games

Pocket Vegas Casino is all about the slots. Players will find more than 100 different titles here, most of which are bonus video slots. The site features the full line of Nektan slots plus a collection of favorites from NetEnt and NextGen Gaming. Some of their most prominent games include Starburst Slot, Spinata Grande slot, Cave Raiders slot, Loaded PI slot, and Foxin’ Wins Again slot.

As far as other casino games, Pocket Vegas Casino is much more limited. Only Blackjack and Roulette are available at this time.

Mobile Gaming

The entire purpose of Pocket Vegas Casino is to give players the same experience across all of their devices. This is made possible through the website’s HTML5 format. The only difference when playing on smartphones and tablets is the mobile touch-based interface.

Support

Pocket Vegas Casino provides toll-free phone assistance to UK players between the hours of 9am to 12am midnight (GMT), Monday through Friday. Email support is also offered. Unfortunately, there is no live chat support, and players with a question on the weekend must wait until at least Monday to get a response.

Security and Fairness

Players can rest assured that their personal and financial details are protected at Pocket Vegas Casino. This is made possible through SSL encryption, which is built into all pages within the casino lobby to stop anyone from reading sensitive details sent to the casino for any purpose.

All of the games at Pocket Vegas Casino have met the strict fairness standards of the United Kingdom Gambling Commission. This means that each game round is genuinely fair for everyone.

Player Reviews

7
1 review
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Date
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Player rating
croy1980
9 years ago
7

Great variety of games, great layout - I made about $200 in deposits since Saturday and today I hit big! Managed to win over $8000 which is the most I've ever won in any online casino, and I've played too many to count!

Now the hairy part will be the withdrawal process, as with any casino - this can be difficult, and considering the amount... I'm hoping there are no difficulties. I deposited using MasterCard, so on their website I could not process any withdrawal requests because it will not return to MasterCard, and there were no other options, after some chatting with their online support they directed me to send an email to support requesting a bank wire.

I've sent all verification documents at the same time hoping to expedite the process (driver's licence, credit card pics, utility bill, banking info and bank statement confirming it is my account) I emailed my request to support about 4 hours ago, so now I wait....if all goes well this rating will be 10\10!

Lack of withdraw options on website...if you accept MasterCard then you should offer other options directly on your website to process a withdrawal instead of having to email support. (i.e. bank wire)

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Pocket Vegas Casino Complaints

  • resolved

    0 of 1

  • avg response

    4 days

  • avg complaint life

    4 days

  • avg amount

    6,079 USD