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MrVegas Casino

7.7
CasinoRank Good
5.3
Player rating 7 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Various offer of casino games
  • UKGC licence
  • Live chat open 24/7
What we don’t like
  • Low maximum withdrawal
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Swedish, Danish, Spanish, Norwegian

Established

2011

Licences

Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, Danish Gambling Authority

Affiliate Program

Company

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Maestro, MasterCard, Neteller, Paysafecard, instaDebit, Visa, iDEAL, Sofort, Giropay, Euteller, Fast Bank Transfer, QIWI, Trustly, Skrill, WebMoney, Pay by Phone, PayPal, Zimpler, Payz, AstroPay Direct, Bambora, CashtoCode, Flexepin, inpay, Interac, MiFinity, MuchBetter, Neosurf, Siru Mobile

Currencies

Euros, British pounds sterling, US dollars, Brazilian reals, Canadian dollars, Danish krone, Indian rupees, Japanese yen, Norwegian kroner, New Zealand dollars, Swedish kronor

Withdrawal Methods

Maestro, Neteller, Paysafe Card, Visa, Euteller, QIWI, Skrill, Trustly, WebMoney, Payz, MasterCard, Bank Wire Transfer, AstroPay Direct, Bambora, CashtoCode, Inpay, instaDebit, Interac, MiFinity, MuchBetter, PayPal, Zimpler

Withdrawal Times

EWallets: 0-48 hours
Bank Transfers: 1-7 days
Cheques: Not offered
Card Payments: 0-48 hours
Pending Time: 0-24 hours

Withdrawal Limit

EUR 10,000 per transaction

Software

Games Global, NetEnt, NextGen Gaming, Blueprint Gaming, Big Time Gaming, Elk Studios, 1x2Games, Iron Dog Studios, Thunderkick, Lightning Box, Chance Interactive, Core Gaming, Betdigital, Gamevy, Games Lab, Light & Wonder, Quickspin, Genesis Gaming, 4ThePlayer, 2 By 2 Gaming, Adoptit Publishing, Ainsworth Gaming Technology, Amusnet (Former EGT Interactive), Asylum Labs, Atomic Slot Lab, Authentic Gaming, Avatar UX, Bally, Bally Wulff, Barcrest Games, Betixon, Betsoft, BF Games, BGaming, BlaBlaBla Studios, Slammer Studios, Boomerang, Booongo Gaming, Bulletproof Games, CandleBets, Cayetano Gaming, Concept Gaming, Crazy Tooth Studio, Darwin Gaming, Electric Elephant, Endorphina, Eurasian Gaming, Evolution Gaming, Evoplay, Eyecon, Ezugi, Fantasma Games, Felt Gaming, Four Leaf Gaming, Foxium, Fugaso, Fuga Gaming, FunFair Technologies, Games Warehouse, GAMING1, Gamomat, Givme Games, Golden Rock Studios, GreenTube, Habanero, Hacksaw Gaming, Indigo Magic, Inspired, iSoftBet, Just For The Win, Kalamba Games, Leander Games, Leap, Magic Dreams, Merkur Gaming, Meta GU, NetGaming, Nolimit City, Northern Lights Gaming, Old Skool Studios, OneTouch Games, Oryx Gaming, PariPlay, Peter & Sons, Pocket Games Soft, Pirates Gold Studios, Play'n GO, Playtech, Pragmatic Play, Push Gaming, Realistic Games, Red Tiger Gaming, Red7 Slots, Reel Time Gaming, ReelPlay, Reflex Gaming, Relax Gaming, Revolver Gaming, Shuffle Master, Side City Studios, Skillzzgaming, Skywind Group, Slingo, Snowborn Games, Spearhead Studios, Spinomenal, Spinmatic Entertainment, Spribe, Stakelogic, Sthlm Gaming, Storm Gaming, SYNOT Games, Tom Horn Gaming, Wazdan, Wild Streak Gaming, Wizard Games, Yggdrasil Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Editor’s View

MrVegas Casino has a user-friendly website that lists different casino games, from online slots to live casino games. 

The main menu is located on the left side of the screen. Here, you can find promotions, read more details about the rewards programme, and contact customer service.

General Information About MrVegas Casino

MrVegas Casino is an online casino established in 2017. It’s owned and operated by ProgressPlay Limited, while it features two reliable licences, one from the Malta Gaming Authority and one from the UK Gambling Commission.

You can access casino games from virtually any browser and have a smooth experience whether you play on your desktop or mobile.

Before you register at MrVegas Casino, read our detailed casino review to learn more about different payment methods, games and how customer support solves emerging problems.

Payment Information and Options at MrVegas Casino

MrVegas Casino offers players an abundance of payment options. You will find the Deposit option when you register and open the Cashier icon. When you select your method and make a deposit, you will receive a confirmation email. 

Deposit options include credit and debit cards and various e-wallets and apps. What’s available to you may depend on your country of residence. The minimum deposit for different payment options is €10 or €20, depending on the method used.

There are fewer withdrawal options, and withdrawal times usually range from 3-7 days, except e-wallets, where withdrawals are completed within 24 hours. At MrVegas Casino, you can withdraw up to €3,000 per week and €6,000 per month, which is lower compared to most online casinos.

Customer Support at MrVegas Casino

MrVegas Casino has a Help Center every member can use. Whether registered or not, you can open the Help Center, where you will find dozens of answers to players' common questions. 

The casino also offers chat support, which is available 24/7. When you open chat support, you must insert your name and email address to start. To reach the agent, select “My question is not listed” and then “Talk to a person.”

We tested the casino’s live chat, and the person we talked to was friendly and helpful. They provided tailored answers and helped us clarify an issue regarding payments. Players can also send an email to the casino.

Games at MrVegas Casino

The selection of games at MrVegas Casino is outstanding. When you enter the lobby, you have the option to choose different providers, including Quickspin, Nolimit City, Synot, Play’n GO, and others.

Online slots are sorted into different categories. You can check out featured games and new releases and even mark slots as your favourites to save them for later. A demo version of each slot is available.

The casino features over 40 table games, including blackjack, roulette, poker, baccarat, and solitaire. Also, approximately one hundred games from Evolution and Playtech combined await you in the live casino lobby.

MrVegas Casino’s Commitment to Responsible Gambling

MrVegas Casino allows you to set limits on deposits, wagers, and losses within your account. If you modify your limits, the change will become effective 7 days after the request, which is a longer period than the usual 24 hours.

You can take a quick break when necessary, while self-exclusion is also an option. You can ask to be excluded between 6 and 12 months, after which you will be able to access your account. During this period, you won’t receive any promotional materials from the casino.

If you’re considering self-exclusion, the casino recommends registering with Gamstop, which helps players in Britain self-exclude from all online gambling companies. Lastly, players can set reminders which can be turned on and off immediately.

Final Verdict on MrVegas Casino

Аt the time of writing, MrVegas Casino offers a welcome bonus of 30% up to €100 on your first deposit. It is a part of the welcome package that consists of three deposits, and it’s active at the time of writing. The casino can change its welcome bonus at any time.

MrVegas Casino constantly refreshes its game offer by adding new slots. We recommend checking out Rise of Olympus Origins, a spin-off of one of the most popular slots, or Tales of Camelot, which takes you back to the mythical age of wizards and knights.

The casino has two valid licences, but before signing up, see what your peers say about MrVegas Casino and check complaints on AskGamblers to get the whole picture.

Player Reviews

5.3
7 reviews
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Player rating
Eric33
2 years ago
1

Quick support on live chat but useless at solving your problems.
Has most games we like playing but seems payouts percentages lower than the bigger casinos.

Dear Fellow Gamers,

This Casino Mr Vegas is terrible when it comes to us winning and not wanting to payout. So now they have pulled the source of wealth and proof of income, I’ve been a held at random with my money locked up until I provide such documents. Having sent over tax returns bank statements to be asked for more and even criticised over a low self assessment tax return? Didn’t tell me they had a fresh hold on their site.

Now it’s been a month and yet asking me for more documents deeds to my home that have no relevance. If u try speaking to someone directly, u have no chance as I’ve been refused but offered to speak via support team live chat, and if they don’t want to answer your questions they will then not reply and a few days and later a new member of their team will speak to u asking for more documents.

Overall even the percentages aren’t as good as what other casinos are offering.

And finally what’s the point in playing at Mr Vegas if they don’t pay you and give u stress over getting your fair won winnings.

Fellow Gamers I’m not one to complain normally but this casino is unnecessary delaying payment for their own benefit. Come on Gaming Commission read the reviews here! And trading standards look here. They are breaking all your rules yet u still allowing them to operate.

Take care all stick to your bigger well known Casinos.

marko111
2 years ago
1

Mr Vegas DO NOT honour the 5 minute Apple Pay withdrawals. Never had an issue with them until today. Don’t be fooled. Chat can’t do much either. Wouldn’t recommend them!

drunkenwinner
4 years ago
4

Fast payouts, simply play, rainbow Fridays can return some money for playing.
Players can check RTP, theoretical and actual in the game payouts page.
24h Live support

I'm very disappointed! 3 days ago Wheel of Vegas rewards are no longer available for achievements! Why? No more wheel of jackpot on Mrvegas casino?
RTP is lower than other casinos.
No bonuses except 100 welkome bonus + 300 freespins. Also at videoslots, bonus money cannot be used.

Message
kezzaman
5 years ago
10

I have been playing at several online casino's and this is by far the best casino I ever played.
The support (in my case the chat) is really fast, very kind and most off all very helpful.
I really like the bonus system so every time you could be surprised with a bonus with the achievement system.
The first time I had a little win and after verifying my documents (which was really really fast) the withdrawal was done withing minutes.
The other times I wasn't too lucky but that's all in the game :). So I really recommend this casino to everyone.

On my mobile phone there where some games that won't load sometimes (especially netent).
But that's the only little issue that I can mention.
I can't mention other negative issues.

theoddswilson
5 years ago
7

All game slots are available in few clicks. I'm also glad to see it supports third party money transfer services. I do wish it supports cryptocurrencies. I got a few in my wallet.

As I've said, it does not support crypto currencies. That's not really a big problem but I do want to use these. I also think that the games and the homepage look too much like a child's game site. I won't be surprised to see Diner Dash among the slots.

Jens21
5 years ago
5

MrVegas Casino lets you pick a variety of slot games if you are looking for something new, their most played slots are found on the homepage under featured. Just pick out the trusted slot by famous software providers if you plan to get a least a percentage of your money's worth...

However, not all of them are reliable since some are new and don't really grant high RTP especially. Newly added slots here will require you to pitch in additional cash for spins before you actually win something. So technically you risk more than you get more. Not recommended for those who are looking for new games to try all the time, low RTP and low frequency hits of paylines

dendonk
7 years ago
9

I really liked playing on this site, for the range of games, for bonuses. The customer service is excellent. I had a problem, at a previous deposit or I had not won the wagering it was not cleared, but after contacting customer service, they solved the problem in one minute. I strongly recommend this site and I hope you will be as lucky as me. It's always fun to play on a site that respects the players.

I would like to say something negative, I had a little bit of frustration with my problem of wagering but the customer service has solved the problem quickly, I wish you as much pleasure as me on this site.

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