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Jackpotjoy Casino

7.6
CasinoRank Good
8.8
Player rating 9 reviews
Complaint response 4 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Licensed for UK players
  • Completely instant-play
  • Designed for both desktop and mobile players
  • Extensive range of slots, bingo games, and casino games from multiple providers
  • 24/7 live chat, UK freephone, and email support
  • Secured with SSL encryption
  • Proven fair to UKGC and GGC standards
What we don’t like
  • Only available to residents of the UK and Ireland
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2012

Licences

Gibraltar Regulatory Authority, UK Gambling Commission

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

MasterCard, Neteller, PayPal, Paysafecard, Ukash, Visa, Apple Pay

Currencies

British pounds sterling

Withdrawal Methods

MasterCard, Neteller, PayPal, Paysafe Card, Visa, Bank Wire Transfer

Withdrawal Times

EWallets: 24 hours
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 24 hours

Withdrawal Limit

GBP 25,000 per transaction

Software

4ThePlayer, Atomic Slot Lab, Bally, Big Time Gaming, Blueprint Gaming, Electric Elephant, Endemol Games, Evolution Gaming, Eyecon, Fantasma Games, Gamesys, Gamevy, Gamomat, Golden Hero Games, IGT (WagerWorks), Inspired, Lightning Box, Games Global, NetEnt, Novomatic, Play'n GO, Pragmatic Play, Red Tiger Gaming, Relax Gaming, The Rogue Games, Slingo, Indigo Magic

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Jackpotjoy Casino is a UK online casino offering a number of mobile slots and bingo games. The site has a strong focus on convenient gameplay and is available on most smartphones and tablets, as well as home computers. Players will find the full line of titles from Gamesys, along with a selection of favorites from NetEnt, IGT and Williams Interactive. Jackpotjoy Casino is licensed under the jurisdictions of the UK and Gibraltar.

Permitted Countries and Territories

Only players residing in the UK and Ireland are welcome to play at Jackpotjoy Casino at this time.

Games

Jackpotjoy Casino has two main focuses: slots and bingo. Slot lovers will find many progressive jackpot slots from Gamesys like Wonderland slot. Dozens of others are also available, including titles from Williams Interactive, NetEnt, and IGT. Some of most popular ones are The Wizard of Oz Ruby Slippers slot, Cleopatra slot, Chuzzle slot, X Factor Steps to Stardom slot, and Starburst slot.

Bingo players can try to pick their winning numbers and win huge payouts in a number of variants, many of which are progressive. They’ve got everything from traditional Bingo 75 and Bingo 90 to new variants like Bejeweled Bingo and Bingo Royale. Games are running 24/7. A few bingo-based scratch games are also offered.

Jackpotjoy Casino also has a good variety of conventional casino games. Among them are multiple Blackjack and Roulette variants. Players can also try their luck on Craps, Pai Gow Poker, Caribbean Stud Poker, Pai Gow Poker, and even a few modern games like Play Your Cards Right.

The video poker selection is also quite diverse. Players can use their skills to win big on games like Aces and Faces, Jacks or Better, Deuces Wild, Deuces and Joker, Tens or Better, Double Double Bonus, and even Ultimate Video Poker.

Mobile Gaming

Many of Jackpotjoy Casino’s most popular slots, bingo games, and casino games are available to mobile players. No download is needed; players can access the games directly through their smartphone or tablet’s browser. Virtually all iOS and Android devices are supported.

Support

Players at Jackpotjoy Casino can count on a 24/7 support team to help with any questions or concerns. The fastest way to get in touch is typically through live chat, which is integrated directly through the website. Players can also call the casino with a UK freephone number or send them an email.

Security and Fairness

Jackpotjoy Casino meets all of the strict safety requirements of the UK government. Among the security protocols used is SSL encryption, a technology that turns all sensitive information into unreadable strings of text.

All of the games at Jackpotjoy Casino have been shown fair by independent auditors, to the satisfaction of both the UK Gambling Commission and the Gibraltar Gambling Commissioner.

Player Reviews

8.8
9 reviews
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Player rating
klawesklapunwong
3 years ago
8

It is a well licensed casino since it came from the UK, it has a great line up of casino games from different providers that are well known so you know that you'll be secured with this casino. Decent chat support that is 24/7 even has a phone support which is highly convenient some casinos miss that to be honest.

The only thing I don't like about the site is their casino bonuses. I wish they would offer players a variety of casino bonuses to take advantage of. Their casino bonuses are kind of limited for me. Since I'm an avid fan of casino games, I appreciate it if a site has a lot of generous casino bonuses to help players.

Vp79
5 years ago
10

Fantastic player friendly site. Used to play here many years ago and have returned after a long break from gambling. Always promotions and daily free games for the member to play and win FREE money/spins. Withdrawals are in your bank account within 24hrs with them being processed within 4 which helps massively when it comes to reversing funds! Can't think of many other sites that are this quick. No idea why they're rated so poorly on here as it is very misleading.

Two gripes for me, one is that there is no search option when viewing which slot to play and second is that or though there is a good varied selection there could be so many more on offer.

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Prinny123
6 years ago
10

I’ve been a member for 13 years and it’s the best online casino out of all of them. I have been a member of a lot of online casinos. The gaming responsibility is second to none. You can set deposit limits quickly, withdraw quickly, speak to customer care for additional support quickly.
I play the slot machines and I get a lot of the bonuses. I’ve won quite a lot of times on this site and I don’t know why it isn’t number one on the list. The games are brilliant !! Houdini winstones Finn the swirl fortunes dragon tiki and loads more

Absolutely nothing what so ever. This site is brilliant with free games to play everyday. Which I play and often get free spins. I don’t understand why it isn’t high in the list of sites

JamesT
6 years ago
10

Fantastic casino, helpful, Best experience online to date. I excluded myself for gambling on a few different I use, just to have a break and not spend to much. And out of all of them Jackpot Joy had the longest time options available, and they were the only casino to not email me when it finished, which I personally think was brilliant, just showed me they think more about us people. Than how much money were spending with them.... so it was my choice alone to go back and play on there website.... and the cherry on top!!!... They gave me a fare bit of spending money the following day, to say thanks for returning. Which was not expected, but very appreciated

So thank you very much Jackpot Joy. Hopefully this review is a start to get you up towards the top 10 where I think you belong :)

Maybe a few more games but I have started to like "Ted and Genie" slots. Ummmm other than that I'm sort of lost for words in this section..

Message
Ims2018
6 years ago
10

I am surprised this casino isn't rated higher. Withdrawals are super quick mine processed usually within a 3 hours. They are also the most responsible casino i have played at. One of their team even gave me tips regarding not cancellinh withdrawals buy using cool off. Stark contrast to some casinos who will do anything to get you to reverse

Nothing. One of my fave casino. Possibly could have more games but enough to keep me entertained.

Message
Lisacg
7 years ago
10

I've played with jackpotjoy for years and still love it. Had a huge win on tiki temple from a 25p spin. Its a great site compared to others out there and I would recommend.

Payouts could be a bit quicker but apart from that theres nothing to complain about

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Trevsy
8 years ago
8


I enjoyed my experience at JackpotJoy. Registered and deposited. My bonuses went through without any hassle or glitches. After playing out the wagering I have had £650 return on a £30 deposit with bonus applied. It states that withdrawal to a card takes 3 - 5 days. A long time for some people. I made my withdrawal less than 24 hours ago and my withdrawal transaction status has gone from pending to successful already, although the funds haven't hit my account yet. Overall a good experience for me so far and I will be returning.


Would like to see a bigger selection of slots. Has gamesys which I am a fan of. No complaints really

Message
raverbabe
9 years ago
7

This casino used to do a hell of a lot of TV advertising here in the UK, even paying a popular soap star to appear in the adverts for them which just goes to show how massively profitable the on-line casino business must be - particularly as this casino only operates in the UK and Ireland at present.

It's not as if this is a particularly outstanding casino either - the game selection is limited although I understand they have added many more games than when I took up their welcome offer and the site had mainly just IGT slots, the popular ones such as Rainbow Riches and Deal or No Deal plus a whole bunch of scratchcard style games. There is a second casino operated by the same people called StarSpins, but that has even less games than this one so there seems little reason to play there over Jackpot Joy unless you wish to take both welcome bonuses.

These kinds of sites seem to appeal to the casual gamer more than anything - they concentrate on simple interfaces, only the most popular games, and making sure the experience is as slick as possible on portable devices like phones and tablets as well as laptops and PCs. For me as a more serious gambler (though I do kind of hate saying that out loud!) I miss the wide game selection offered by the big casinos.

I never managed to make a withdrawal here so I can only advise based on what I've heard, and that is the times stated here at AskGamblers are a little on the optimistic side - I hear it's as much as a couple of days even for e-wallets which isn't terrible by any means but not even close to competitive these days. Maybe this isn't a big deal for the casuals who play here or maybe they just don't care?

It's still worth considering signing up here though as they offer several worthwhile promotions including ongoing cashback and refer a friend offers, as well as a 250% match offer...

... But don't fall for the "4x wagering requirement" shown on the site though as that applies only for bingo - the slots have a contribution percentage of just 10% so it's really a 40x wagering requirement. I hate it when casinos show their bonus terms in this way, it's nothing short of a con trick.

Message
fb_143234092729298
9 years ago
6

Only ever played it on facebook on the app, very attractive and colourful, although is a recipe for disaster, make sure if you are playing it for real on the Jackpot Joy actual website and have friends that don't play on facebook! A friend of mine lost a 6 grand win as her partner thought what he saw on her laptop after she had gone to bed was the fb game, it wasn't, it was real! Be warned x

I dislike nothing about Jackpot Joy, think they are vibrant and appealing, could do better with promotions tho, more freebies and deposit bonuses.

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