LeoVegas Casino - Unfairly confiscated deposit funds?

Risolto

Info sul reclamo

Casinò contestato

LeoVegas Casino

Importo

€ 50

pubblicato il 25 agosto 2016

Hello,
on friday 19.08. 2016 i registered on leovegas.com, and made a deposit of 50€. Unfortunately that was my second registered account with this casino, because i dont have acces anymore to the previously e-mail account i used by my first registering in the casino.
I dont remember if i have played the bonus or even if i deposited some money to that casino. On 19.08 i didnt played not 1cent of my deposit, because the custumer support told me, my both accounts are now locked.
Since friday i am waiting for the fraud department of the casino to let me now what is gonna hapen.
I fully understand that my second account is again the terms of the casino, but i am interesting if my deposit will be now confiscated or returned to my deposit method wich was skrill.
I wrote 2 or 3 times to the support and still waiting for the casino decision. Hope the manager can tell me more on this forum.
Thank you.

pubblicato il 25 agosto 2016

everything ok, problem solved. Thank you leovegas.

AskGamblers
pubblicato il 25 agosto 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.