Resumen rápido de AskGamblers
Opinión del editor
No tienes que arriesgar nada que no quieras para jugar en Rizk Casino. El casino te da la bienvenida con una extensa lista de tragamonedas en línea y juegos de casino en vivo. El sitio web es fácil de navegar y cuenta con un menú lateral con enlaces a juegos y atención al cliente.
A medida que navegas por el sitio, puedes cambiar el idioma desde el pie de la página o leer más sobre el casino y los términos y condiciones.
- Buenas herramientas de juego responsable
- Funciones originales como Wheel of Rizk, Rizk Races etc.
- Títulos exclusivos de la marca (Rizk Originals)
- No disponible en español
- Varios países de LATAM restringidos
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Rizk Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Rizk Casino
Rizk Casino es un casino en línea operado por Zecure Gaming Limited, una empresa licenciada y regulada por la Autoridad de Juegos de Malta (MGA) y la Comisión de Apuestas del Reino Unido (UKGC).
Contar con dos licencias ampliamente reconocidas sugiere que Rizk Casino es seguro para los jugadores que pueden acceder a él. Registrarse toma solo tres pasos y se puede hacer en pocos minutos.
Solo necesitas ingresar algunos datos personales y listo. El casino está disponible únicamente en inglés, alemán e islandés.
Gracias a nuestras reseñas de casinos en línea, muchos jugadores han encontrado fácilmente sus casinos favoritos. Hemos analizado Rizk Casino para ver qué ofrece en cuanto a experiencia de juego.
También probamos su servicio de atención al cliente, exploramos los diferentes métodos de pago disponibles y revisamos las herramientas de juego responsable.
- Monederos electrónicos 0-1 horas
- Transferencias bancarias 2-7 días
- Pagos con tarjetas bancarias 2-5 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en Rizk Casino
Los métodos de pago dependen del país, y podrás ver cuáles están disponibles al momento de registrarte y hacer tu primer depósito.
Lamentablemente, Rizk Casino restringe el acceso a varios países de América Latina, incluidos Argentina, Colombia y Paraguay. Por lo tanto, si buscas casinos que admiten métodos de pago disponibles en estos países, te sugerimos que visites nuestras páginas de casinos argentinos o casinos paraguayos, según tu ubicación.
Como puedes ver, se ofrecen varios monederos electrónicos y tarjetas para depósitos y retiros. Aunque las opciones son limitadas, el casino no cobra tarifas de procesamiento. Para comenzar a jugar en Rizk Casino, necesitas hacer un depósito mínimo de €10. El monto mínimo que puedes retirar es de €20.
Los monederos electrónicos son la forma más rápida de depositar y retirar fondos, mientras que las transferencias bancarias pueden tardar hasta 10 días hábiles. Si tienes dudas relacionadas con cualquier detalle del proceso de retiro, usa la función de ayuda.
Juegos en Rizk Casino
Rizk Casino ofrece una amplia variedad de tragamonedas en línea de los mejores proveedores de software como Games Global y Pragmatic Play. Puedes elegir desde tragamonedas clásicas hasta lanzamientos modernos con historias complejas y funciones avanzadas.
El lobby de casino en vivo es amplio, ofreciendo distintas versiones de blackjack, ruleta, póker y otros juegos de casino. El casino tiene su propia versión de la popular rueda de la fortuna, llamada Wheel of Rizk, que ofrece recompensas valiosas.
Si quieres jugar algunos juegos de mesa tradicionales, es mejor que busques las variantes que te interesan usando la barra de búsqueda.
Para que la experiencia no se vuelva algo monótona, Rizk ofrece títulos exclusivos, así como torneos bajo la pestaña Rizk Races y sorteos llamados Rizk Raffles.
Compromiso de Rizk Casino con el Juego Responsable
Rizk Casino ofrece múltiples herramientas de juego responsable para ayudar a los jugadores a controlar sus gastos. En este sentido, Rizk Casino es un buen ejemplo de lo que queremos ver en todos los casinos online.
Puedes realizar un test de autoevaluación para saber si estás jugando por entretenimiento o si muestras señales de juego problemático.
Con la configuración de recordatorios de tiempo de juego, los jugadores pueden recibir notificaciones que les recuerdan el tiempo que han pasado jugando.
También puedes establecer límites de depósito diarios, semanales o mensuales. Además, al activar el límite de sesión, serás desconectado automáticamente al llegar al tiempo establecido.
Si deseas tomarte un descanso, puedes solicitar un tiempo fuera por 24 horas, 7 días o 30 días. También está disponible la autoexclusión directamente desde tu cuenta.
Atención al cliente en Rizk Casino
Rizk Casino cuenta con un centro de ayuda bien desarrollado que puede ayudar a los jugadores a encontrar respuestas a preguntas frecuentes, navegar por el sitio y resolver posibles inconvenientes. El casino ha respondido muchas preguntas y las ha agrupado por categorías.
Si no encuentras lo que buscas, puedes contactar al casino por correo electrónico o utilizar el chat en vivo. Para activar el chat en vivo, deberás ingresar información personal, incluyendo tu dirección. Puedes solicitar hablar con un agente, y el bot te proporcionará un enlace para conectarte.
Intentamos varias veces contactar con un agente, pero fallamos debido a problemas con el servidor del casino. Cuando logramos conectarnos, recibimos respuestas rápidamente.
Si tienes problemas al contactar con el casino, te animamos a usar nuestro servicio de reclamaciones para ver si podemos ayudarte con retiros demorados.
Quejas
Lee las quejas que otros jugadores han dejado sobre Rizk Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
Reseña este casino
Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Hi LEETAGZZIE, Thank you kindly for your great review. It’s great to hear you are so enthusiastic about our site. We always strive to give the best to our players in every form possible. Hence the high quality of our Customer Support, the fast withdrawals, our Wheel of Rizk, the new Rizk Race and our other promotions we send out to our players. As we understand from your review, there was an issue you had with verifying the account and the documents which were requested. We are not able to see your account, but we can say that this verification process is obligated to us to have on the accounts. This is part of the license we have. We understand the inconvenience in this but we have to do these verification processes on each account as otherwise we are not able to offer our games to our players. It’s great you appreciate the lock for the withdrawals we have on our site. If this has saved your withdrawals many times, it shows that it works. This is why we have implemented this on our site. We care for our players and responsible gaming. We are sorry to hear that the games might be a bit lagging for you at times. In the past we had some issues with these, but we are glad to say that all games are working well for many months now. Should you still have any issues with games, we advise you to contact our live chat support who can assist you with any question you may have. Thank you again for your great review and we wish you a very nice day. Kind regards, Team Rizk
One of my favorite casinos. Favorite games. Extremely fast withdrawals and don't let me get started with that withdrawal lock feature....can I get a what what!!!! So awesome. Leveling up is great too and they have a race tournament every week.
I hate that many of the games are not available to me. I would love to play some of them as they look cool but they are restricted to Canadians. Also they took away the chat feature for support on mobile.....that is a no no....they are going to lose players by doing that. Choices of games to play free spins on are really awful....only 2 and they both suck!!!!
Hi CARA, Great to hear your feedback, and also to you our apologies for the late reply on your review. We are happy to read that you like so many things about our casino. Of course you can get a ‘What What’ As many as you wish. Oh, and you mentioned the weekly Rizk Races. I am happy to inform you that nowadays we have them daily and quite a few of them. I am probably not allowed to post any promotional links here, but I am sure you will find them. Indeed as a Canadian player, there are some games (NetEnt) which are not available for you. This has to do with the game providers and them not having a license to operate on certain markets, of which Canada is one. But we are looking into having more game providers to be added to our list of game providers, so with this we can say that there will be more games becoming available in the future. A set date we don’t have as it always takes a bit of time to have new games and game providers added to our site. But we can say, ‘Keep your hopes up’ as this will happen for sure. We are also happy to say that at this moment, the mobile chat is available for all markets we operate on, so also for you it is possible to go on the chat on a mobile device. Thank you also for your view on the game availability on the games for the free spins. We will for sure sent this through to the related department and hopefully they will be able to add other games as well to be played with the free spins. Thank you again and we wish you a great day. Kind regards, Team Rizk
Nothing anymore, use to approve of this casino because of fast withdrawals.
Received an email stating that my account would be closed as they were closing all accounts in Australia. I have been playing at rizk for over a year and levelled up 100s of times, loyal through and through. I asked if there would be any compensation for their loyal customers and received a strong no from online support. So after literally thousands of dollars of deposits over a year or more, I will be kicked to the curb and my account closed. Disgusting
Hi PONG, Many thanks for your feedback on Rizk casino, and our apologies for the late reply on your feedback. We fully understand it’s sad that we no longer operate on the Australian market. We have made a decision to focus on our core markets instead. We really appreciate your loyalty over your time playing with us and after each level of those over 100 levels you mentioned, you received a new Wheel of Rizk (Extra Wheels and even Super Wheels), as a sign of your loyalty. Unfortunately we were unable to give out any so called goodbye bonuses. However, we are sure that House of Jack will treat you very well. Finally, we would like to apologise for the inconvenience of you no longer being able to play at Rizk. Thank you again and we wish you a great day. Kind regards, Team Rizk
So I've been playing online for 4-5 years and I've never come across a casino with not only a great choice of slots, but the support crew are the best! Quick response, and I've *never* experienced any form of aggression - and I've been in many different states of mind (I'm schizo, and also occasionally do drugs).
Great Casino!
There could be more providers in my opinion, even though the more there is to chose from, the less you win(?)
Hi SPACEDAD, First of all, thank you for your kind review on Rizk casino, and our apologies for our late response to your message. We are very happy to read your positive feedback. This is a crown to all the good work we try to deliver to our players each and every day. We are looking into adding more game providers to our list of providers, but when this exactly will be, we dare not say. More often this is a long process but we always strive to have more games and more game providers so to accommodate every player and their favorite games. I can only ask you to regularly check the game provider list to see if new providers have been added. Thank you again and we wish you a great day. Kind regards, Team Rizk
Nothing positive with this site. They scam you for your winnings and deny helping you at support. They say they want to help you but they dont do it.
Find anohter casino everyone...
Regards Martin
Support suck and dont help you. I placed bet on live roulette table for category "zero". Right before ball stops I get an pop up, "table not available" but the table is still live behind the pop up. The ball enters 32, my bet says 480 nok. And guess what, I get my bet back and not the winnings. Support say they cant help me cause what their "server say" is the end.
I advice every gambler to go away from rizk and find another casino to play live tables at.
Regards Martin
Hi Martin Thank you for your feedback, and apologies for the late reply. We are sorry to hear you don’t find anything positive on our site. We of course do our best to provide excellent customer support, and we are available 24/7, but we understand you did not experience our support this way. Unfortunately we were not able to find your account and chats regarding this situation, so we were not able to check this situation for you, which we of course would like to do. We wish you a great day Kind regards Team Rizk
the graphics are very nice, and also the site is very fast and responsive on mobile Phone. Also many games available to play.
The casino looks nice but when it comes down to it its a very very bad place to be playing online. The support staff is very unwilling to help. Yes they do have a chat but the people in the chat are only able to exchange spins, they have no real authority and can not help with anything else like verify documents, change details or give out extra information concerning withdrawals and payout process.
I deposited and withdraw more than 10.000 euro in 1 month. ending up negative 2000 so the casino kinda won on me that month, at the end of the month I made a withdrawel (27th) something went wrong and I didn't receive the funds some days later. When contacting the help desk they were unwilling to help and actually decided to belitle me and talk down on me. After some emails the advice was to contact the payments provider. They responded that they never talk about cases with end user.. (so very very bad advice to contact them) and I send in the end another 5 emails and a few hours on the chat they finally investigated the problem 7 days later and found out something went wrong with the payments provider.
I got something that looked like an apology but nothing more than a 'sorry for your trouble'. In the end I got 10 euro and 25 spins (worth 10 cents per spins so 2,50 euro) as compensation. I mean common 12.50 euro on 2,000 you made on me and over 10.000 euro in deposits...
PS the bonus system 'the wheel' is a joke. I play slots 1.25 or 1.50 euro per spin and I leveld up to level 89. never had more than 5 euro or 3 megaspins on this (worth 3 euro total) so maybe like 0,01% cashback on your play. Really really crazy low its not even funny anymore.
I wouldn't recommend the site at all
Hi DEKEEG, Thank you for your review, we always appreciate the feedback. We are glad to see that your experience on the mobile platform was a good one. We have made sure we have enough support for this mobile platform and this shows in the games working well for mobile usage. And of course we try to have as many great games as possible available for the mobile devices. From your feedback we understand that you did not have had a good experience with our support team. We are sorry to hear this as we always try to give the best support possible. But there are indeed limitations to the access and authority the agents have. For certain situations they need to contact other departments and this sometimes takes a bit of time. When we took a look at the account, we saw that on Life Time (5 months) there was little over 8000 euro deposited and little over 6000 euro withdrawn. We see the life time RTP is 99.12% and the bonus ratio little over 25%. This does not seem to be bad statistics at all. The situation with the withdrawal was indeed inconvenient, but also just 1 day longer than the official processing time. Once we pay it out, the next day the bank will start processing this transaction which is then transaction day number 1. It may take up to 5 bank working days which does not include weekend days. Most times this is much quicker and is in the bank accounts of the players in about 2 or 3 days, but still can take these amount of 5 days. However, as per your reply in the mail, you received this amount after 6 working days instead of 5. For this we of course do apologise, but as said this had to do with Trustly and a delay from their end. Unfortunately more players experienced some delays in their withdrawals, but this situation is now fully solved. We have gone through the chats and the mails and we can see that the support has tried their best to be friendly and cooperative, but for some requests you had, the support does not have the access to the systems or this information was not optional for the time of the request. We can also see that for this inconvenient situation you have gotten on 3 different occasions a goodwill. In the total amount of, 15 Euro free money, 75 free spins + 10 Super Spins (all wagerfree), a Double Speed chip and also a Cash back chip. Kind regards, Team Rizk
Opportunity to build up extra bonuses when it's actually possible.
Where do I begin! I've just been completely belittled by live chat and spoken to like an absolute child. Screen shot the whole thing before the chat op closed the chat on me! Disgusting behaviour and I'm glad I've closed my account. Very VERY unprofessional and if I didn't rate this site before, I certainly don't now!!! Stay away
Hi FAYNAR, Thank you very much for your review. At our casino it is indeed possible to save the free spins or other bonuses for a later date. You can collect a bunch of spins and be able to use them in one go. However, there is an expire date on these spins, but when receiving new free spins when leveling up, these expire dates move up to a later date. The expire date always shows on the bottom of the respective chip. You can even exchange the free spins for Super Spins or Mega Spins, which have a higher value. The exchange is 10 free spins (worth 10 pence each) for 1 Super Spin (worth 1 pound each) and 30 free spins for 1 mega Spin (worth 3 pounds each) I went through the chat you had with my colleague and there must be a misunderstanding in this situation. As I see in the chat, my colleague was merely try to explain something to you without trying to be rude or belittling to you. As per your reply in the chat, you were not happy with his reply and my colleague did apologise to you for this. But for sure I can see the well-intended response from my colleague, but sometimes with typing, a message can come across different than was meant when sending this reply. Kind regards, Rizk Team
Very prompt customer live chat, healthy first deposit bonus and what I could eventually manage to find, few of my favourite games on Rizk.
I joined and deposited and I have to say I have had the worse experience ever in a casino, and I have played a few. Lagging games, games not loading. Rizk wheel would not load, A total waste of the money I deposited.
Hi CINDYMINDY Thank you for your review, we always appreciate the feedback. We are happy to see you experienced our support as prompt and you liked the welcome bonus we offer. We have many games on our site so for sure there should be several games you would like to play. It is also possible to request games to be available on our site. This you can request at the live support and they will send the request through to the relevant team. We can’t promise all requests are being implemented, but we sure do our best for this. We understand that you didn’t have had a great experience with our games and the Wheel of Rizk, which is a pity to hear. As per your review the games were lagging as well as the Wheel of Rizk. This is a strange situation as we didn’t have had many issues with lagging games lately and the Wheel of Rizk has not given any error as well. The laggyness has decreased a lot as our development team is working on these always. We always advise to use the Chrome browser and delete the cashe and cookies on a regular basis. We are sure these problems will not occur anymore once you have done this. Kind regards, Rizk Team
Huh I'm very disappointed today at Rizk casino: in the advertisement first deposit you will get 50 FREE spins.. oh ya they added in the rewards section there is a REwards and you will see right away that there is 5x of 10 FREE spins but you cannot play that all in one time.. each day it saying 10x: my first spinning of what they saying 10xis yesterday, so now I open the slot I got only 5 FREE spins its yesterday so I didn't mind that as I thought that there style might will added in next day or next hour.
So today again I go to rewards and find that only 4x of 10x free spins so I click again the slot it the same only 5 FREE spins so I decided to contact the Customer service to be sure why only 5free spins instead 10 and told him too that yesterday FEB. 26, 2017 that is the same yesterday I thought its 10 but if I open the slot only 5free spins also the same today. So the customer support name Jan fried rich added in my account 15free spins included the spinning for yesterday. So here is again if I click the slot now I got only 9Free spins so I contacted him again. And he told me to email them about the technical issue. And I said to him ok I will try to transfer another computer might my computer here is a problem because its an old version. So now I transfer to the very new latest version computer: here is again I go to rewards to find the free spins. And you know what I couldn't find them at all I don't even start spinning the free. And contacted another Customer support name Rich but he cannot understand my explanation. And I thought they can find in their system as well as all players been monitor what they have gotten or played. But nothing..and I leave it so I will never make any deposit at Rizk Casino anyway I deposited just small amount to testing their casino if really good.
I was attracted their advertisement that at Rizk Casino very transparent and no bullshit. But how come they cannot solve my small matter? And they cannot find at their system if the customer really got the right spinning or not it should be automatic then the customer wont complain. daaaah...
Hi TONIUS51. Thank you for your review on Rizk casino. We are sorry to hear you feel disappointed in Rizk casino. We have indeed the 200% deposit bonus with an additional 50 free spins. These free spins get unlocked 10 per day, for 5 consecutive days. These spins do have an expire date and this might be the reason why at some point there were only 4x10 spins showing in the Reward section instead of the 5x10. It is a strange situation that when you activate the 10 spins, only 5 show when you open the game. Good to see you came to the chat and it initially got solved, but the issue occurred again and I read you were asked to send in a mail about this. This situation then needs to be investigated with our technical team to be sure that future spins won’t give the same situation again. We understand that your first experience with Rizk was not a successful one but we do think that the situation with the wrong amount of free spins has been solved. This was sent to the technical team and that should now have been solved. Kind regards, Rizk Team
I am kinda surprised that Rizk casino is rated 5.5 by it's players. I, for instant, I am a very pleased member and still an active member.
Rizk casino offered a spin of their Wheel of Rizk where you can win a minimum of 5 free spins but on my spin the pointer pointed at a massive 50 free spins on the game of my choice and I choose NetEnt's best known for: 'Starburst'. Surprisingly, I won €15 from those spins and the winning from free spins were wager free but €15 is too little to make a withdrawal so I kept playing and I kept winning and leveling up went very fast. After a few hours I'm at level 21, that is I think kinda a record without making any deposit. At first I wasn't aware that for every leveling up you will receive a spin on Wheel of Rizk so when I went to Rewards section, I saw 20 Wheel of Rizk spins waiting in my account and I gladly played them. All those Wheel of Rizk spins gave me a total of 70 free spins and a few hundreds of race points.
Wheel of Rizk is the first casino feature I ever seen online and since it's arrival, a few other casinos have also added this feature to their casino. I think this kinda feature also will be more used in the future.
I also like Rizk's upload document feature which is very useful for players. I took the liberty of using it and my documents were approved within 6 hours. After the verification, I was glad to make my first deposit using Skrill and received my first deposit without any problem. A 200% first deposit bonus is very rare and Rizk did a great job by offering this promotion to their new players. Unfortunately, this offer is now no longer available for e-wallets deposit method. I can say I was lucky that I got the bonus before they change it, my best guess is that there was a massive bonus has given to players and therefore the chance of winning for player much greater.
Since about six month ago they've added a withdrawal lock which I really love, this way, you can lock your withdrawal and you can't have any access after locking it. In my opinion, locking the withdrawal speeds up the processing time.
Rizk's withdrawal process time is fast, it's not the fastest but it is fast enough. I had my first withdrawal on my Skrill account within 4 hours and sometimes it could be more but no longer than 6 hours.
Rizk casino is a great casino and I'm still enjoying playing there. It has been added to my list of top 10 best casinos online.
Hi LEODUBBED. Thank you very much for your positive review on Rizk casino. It is great to see you have had this great experience with our site. I think that it indeed is a record to get so high in levels without making any deposits. Congratulations on this great achievement. We hope you made a nice withdrawal and have something nice planned for this. We believe that we have created something new in the iGaming with the Wheel of Rizk, and indeed, there are now more casinos who have a similar feature. We still feel proud of being the first with this feature, and who knows which kind of features we will come up with in the future. The withdrawal lock was one of our latest, and we are happy to see your positive feedback on it. In your message I see you speak about the welcome bonus which you don’t get when depositing with Skrill, Neteller or Paysafe card. For the UK this is indeed true, but for the rest, everybody can get this welcome bonus, even when depositing via an online wallet. The withdrawals we try to have processed within 3 hours, but due to a lot of traffic, there might be a small delay. But we’re glad to see these all have been processed within a timely manner. We are pleased to hear you like our casino and thank you very much for your kind review. We wish you a very nice day. Kind regards, Rizk Team
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Massive selection of slots, great customer support, very nice casino layout, good bonuses, wheel of rizk, extremely fast withdrawals always paid at 5pm day after withdrawal.
This casino is by far my fav casino. Everything about it from the slots to support is amazing. Only ever had 1 bad experience which was a withdrawal they asked for bank statements ect but I was paid. When I logged back in there was a wager free cash bonus as compensation for the issue.
This is a all round great casino with crazy fast withdrawals and by far the best feature is the Lock Withdrawal feature! No other casino I've played at has this feature and it has saved me from losing my withdrawals countless times.
Best online casino out there by far.
Sometimes slots can be a little laggy but 98% of the time they are fine.