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Konung Casino

Calificación de los jugadores 76 Reseñas
8.3/10
76 Reseñas
Tiempo de respuesta a quejas 4 Quejas
4 días el medio 4 Quejas
Lo que nos gusta
  • Disponible en dispositivos móviles
  • Chat en vivo abierto 24/7
  • Varios métodos de retiro
  • Buena variedad de los mejores proveedores de software
Lo que no nos gusta
  • El chat en vivo no está disponible en español
  • T&C escritos en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Konung Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.konungcasino.com/es
Establecido
2017
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, español, ruso
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino

Konung Casino es un casino en línea oficial, propiedad y gestionado por Dama N.V. El casino ofrece una experiencia de juego inolvidable en un entorno seguro y regulado. Todos los miembros del casino tienen la oportunidad de disfrutar del ambiente más realista con una amplia variedad de tragamonedas y juegos de mesa en línea, con tecnología de Betsoft, Evolution Gaming, Microgaming, Ezugi, iSoftBet y otros. Los miembros pueden acceder a sus juegos favoritos desde su PC o jugar sobre la marcha, utilizando la tableta o un teléfono inteligente compatible. Konung Casino tiene licencia y está regulado por las leyes de Curazao.

Países y Territorios Restringidos

Existen varias restricciones de país a la hora de crear una cuenta en Konung Casino. Es decir, los jugadores que viven en países como Israel, Francia, Países Bajos, Reino Unido, Estados Unidos o cualquiera de sus estados, no podrán registrarse ni jugar con dinero real en este casino. Más información acerca de países y territorios restringidos se pueden encontrar en la sección Más datos del casino.

Juegos Virtuales

Los jugadores en Konung Casino encontrarán algunas de las tragamonedas de video más populares, patrocinadas por NetEnt, iSoftBet, Microgaming, Amatic, Booming Games, Betsoft, EGT, Endorphina, iSoftbet y otros proveedores de renombre. Concretamente, el casino es la sede de títulos conocidos como la tragamonedas Aztec Magic, tragamonedas Book of Pyramids, tragamonedas Hawaii Cocktails y tragamonedas Slotoman Go. También hay máquinas tragamonedas progresivas de NetEnt con enormes botes, como la tragamonedas Mega Moolah, la tragamonedas Super Lucky Frog y otros títulos interesantes.

Para los que aman los juegos de mesa, el casino ofrece blackjack, bacará y ruleta.

Casino en Vivo

Los jugadores del Konung Casino tienen acceso a una auténtica sala de juegos en directo. Más precisamente, la sección de crupier en directo incluye ruleta en directo, bacará en directo y blackjack en directo. Como los juegos se transmiten en tiempo real, los aficionados de juegos en directo se pueden sentir como si estuvieran jugando en un casino real.

Juegos Móviles

Todos los juegos en Konung Casino son aptos para dispositivos móviles. Lo que los jugadores deben hacer es abrir el sitio web y activar cualquier juego que se muestre en la página de inicio del casino.

Asistencia

En caso de que los jugadores tengan algún problema, pueden comunicarse con el siempre atento servicio de asistencia del casino por correo electrónico o con chat en directo. Además, hay una sección útil de preguntas frecuentes.

Seguridad y Equidad

Konung Casino utiliza la tecnología SSL y las últimas técnologías antifraude para garantizar la seguridad financiera total de los jugadores. Por lo tanto, la información personal de todos los jugadores se mantiene privada y protegida.

El software del casino está certificado por Itech Labs, lo que significa que el RNG (generador de números aleatorios) cumple con los requisitos del sector y todos los resultados que obtienen los jugadores durante su juego son aleatorios. Los pagos para todos los juegos también son los estandarizados del sector y están entre 95 y 98%.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Konung Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Konung Casino - 800 AUD delayed payment no viable withdrawal options in NZ

On the 14th January 2022, I made a deposit at Konung Casino and took a 'Birthday deposit Bonus', which they offered me via email.

I have used the casino in the past and always deposited either via my Credit card or Via Skrill. I have never had an issue depositing

After successfully completing the wagering requirement, I sent all my verification paperwork to the casino & on Sunday 16th January I received the email back telling me my account is fully verified. No issues & No problems at all.

On the same day Sunday 16th January I noticed that despite being able to both deposit using a credit card & also having previously deposited using Skrill on the website, both these options are not available to me here in New Zealand for a withdrawal

Strangely there was no option offering even for an international bank transfer, which is a method I have used on many other casinos, including many casinos within the DAMA N.V group.

Please find a photo taken on my withdrawal TAB on Sunday 16th January when attempting a withdrawal. you can see I am only offered two options here in New Zealand. 'Bitcoin' & 'Mcfinity'

Bitcoin is a currency I do not own or use & Mcfinity after researching does not payout into New Zealand bank accounts. so this option is not viable.

I spoke with the casino Live chat for the first time on Sunday 16th January, mentioning my issue & they told me not to worry, my issue will be passed onto the financial/payment team and they will find a solution. I was advised to check back on Monday by Live chat, as the finance team did not work on the weekend. Screenshot attached.

At this point, I should mention that the casino accepts New Zealand players as does most casinos within the DAMA N.V umbrella. the one difference is for some reason this casino does not offer the New Zealand dollar as a currency. So as I think most New Zealanders would have done, I decided to play in AUD, it's very similar in value to NZD.

On Monday 17th January I returned to live chat & was told they needed more time to find a solution and fix the issue.

On Thursday 20th January my account was disabled and I was no longer able to log in. Despite having some concerns about this, especially as no one had emailed me to update me on this. I was told in live chat it was so the issue could be fixed by the management/financial team, and they could find a withdrawal method for me.

As of Sunday, February 13th, 2022, 29 days since I brought up a withdrawal issue with Live chat, my account is still disabled and no solution has been found.

I have not received a single email from the casino's support team, not one update.

I have returned to the support Live chat on seven occasions, and each time I am given the exact same answer - 'Dear Sean your issue was referred to the relevant department, we are looking for the most convenient way to withdraw your winnings. we kindly ask you to wait a bit longer. screenshots attached

This is the same copy/pasted response I have received since Thursday 20th January all the way through to Sunday 13th Feb, each time I enter Live chat.

My concern is that in nearly a month, no one is able to give me any further updates & it seems that no one can tell what they plan to do to help me withdraw. There have been no developments and no progress made in one month.

I would like to know if the casino has a masterplan, and what has been achieved over the past month to help me withdraw. I would just like an update, even just a courteous email keeping me updated would be nice.

To have received nothing in almost a month is disappointing as the casino is fantastic, and one of my favorites to play on.


Thank You

staus No resuelta
$800

Estadísticas de quejas

Resueltas 3
Cantidad promedio $ 636
Duración media de quejas 4 días
Tiempo de respuesta promedio 4 días

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Mejores revisiones de nuestros jugadores

Nice casino with lots of games to choose from. I just play the ones I've tried at different online casinos and I found out that the RTP is not so profitable here. Great to strike boredom and try your luck but I suggest not to bet so much money here.

For demos the hit frequency is very high so it enticed me to deposit money. I did not try the welcome promotion because it is a bit high for my bduget. Perhaps if there are more affordable bonus deposit requirements i will join. Thanks and hope for better features!

Vikings from Konung Casino are the Most Loyal Players!! This casino has over 760 of the Best and Latest games available. Absolutely NO Chance of boredom here!! There is around 15 different payment methods to choose from that are FAST and SECURE!! Plenty of bonuses to choose from for Cash and Spins. This might be the first casino i've come accross where the Megaways Slots have their own titled section. It is easy to navigate around the casino and Agents are quick to respond to any chat request.

There is not much to dislike here; you find a game, settle in with some warm-up play, then watch the wins begin. Don't get confused about which game to play; play as many as your budget allows - remember that song by Kenny Rogers :- "The Gambler", know when to walk away.

Nice number of top games, awesome promotions at the moment. I think u won't be getting a better welcome bonus, if you manage to find the right code on net ;)

Looks a bit outdated. Their payments system crashes - you are unable to deposit, and the support average response time is around 40 minutes.
I would also like to point out support is giving out contradicting information. Support on mail denied issues with payment system. Live chat support confirms it. I heard they are new, perhaps they are still struggling with optimizing everything. I just hope they manage to do that soon.

Nice casino with lots of games to choose from. I just play the ones I've tried at different online casinos and I found out that the RTP is not so profitable here. Great to strike boredom and try your luck but I suggest not to bet so much money here.

For demos the hit frequency is very high so it enticed me to deposit money. I did not try the welcome promotion because it is a bit high for my bduget. Perhaps if there are more affordable bonus deposit requirements i will join. Thanks and hope for better features!

They have mobile app where I can play my games at home while in quarantine, I don't have to open my MAC everytime for just 30 mins. Good choice of games overall.

Mobile app is not stable and crashes a lot on iOS (iPhone 11). It will also log me out after long standby. Some games would not launch and makes my screen unresponsive. I just uninstalled it because some features are locked. Please fix update for iOS.

Nice layout. The games in this site is perfectly diverse and you can easily search your favorite game in the site's own search engine. But, the games are not filtered in a way that you can sort it by popularity or by release. However, this doesn't bother me at all, as long as I can play here happily and smoothly then I got nothing to complain. Besides, they have good offers to have.

I just started playing here this week so I haven't encountered anything glitchy at all. The games not being filtered can be a con but like I said, it's not a bother at all. I think Konung Casino has a potential of making me stay and play here for a long time.

The best casino, the best casino, with many games and good payment methods, impressive !!! Very good customer service, fast and with many bonuses to play all the time.I wish all the casinos were like konung, it's nice to play like that !!!!

I don't see anything wrong in this casino. It is simply one of the best I've tried, the graphics are very good and it has many software to vary.

Usuario inactivo
1/10

Unfortunately, I felt bad in this casino because of their unfair practices towards me.
Practically having experienced a bad RNG after many deposits and for about 3 months, I decide to suspend the account for 6 months. After 6 months, I visit the site, enter my account and find the "profile status" reset! In summary, they zeroed all the VIP points that I had accumulated playing thousands of euros, without even notifying! Conducted to say the least incorrect, definitively closed the account.

Dear TRUFFATORI, thank you for giving us a honest evaluation of your gaming experience at our casino. As we always try to improve, we will consider your complaint. Please feel free to contact us on "[email protected]", to tell us your E-mail or your nickname, so we can find your account. I hope we'll be able to find a solution for your problem. Best regard, Your Konung Casino Team

user avatar

i like that there are so many slots available..This casino has a wide range of games from nearly every major developer. If you play on mobile devices, this casino is a must try, cause the performance on those devices is pretty good and most importantly always stable.

The only thing I dislike a bit is the design of this page. It looks a bit old, but tbh this shouldn't be a thing.
There are actually no bad experiences I had

Great place to play, had a few decent wins here and cashout went smoothly and according to plan, would recommend to anyone looking for a place to game

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