- Retiros de criptomonedas rápidos
- Están disponibles algunos de los mejores proveedores de software
- El chat en vivo está disponible las 24 horas, todos los días
- Compatibilidad con dispositivos móviles
- El sitio web del casino no está disponible en español
- El casino solo admite criptomonedas
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de FortuneJack Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre FortuneJack Casino
FortuneJack Casino es un casino en línea centrado en las criptomonedas, que presenta una combinación de juegos de casino, un lobby de casino en vivo e incluso apuestas deportivas que vienen con funciones innovadoras. Aquí, los jugadores pueden encontrar títulos de juegos impulsados por algunos de los mejores proveedores de software del mundo
El sitio web del casino utiliza una moderna interfaz de juego instantáneo que permite a los jugadores cambiar rápidamente entre juegos y es perfectamente compatible con la mayoría de los dispositivos móviles. Desafortunadamente, solo está disponible en inglés.
FortuneJack Casino es confiable ya que cuenta con la licencia del Gobierno de Curazao. Sin embargo, también puedes seguir leyendo esta reseña de FortuneJack para saber más, así como las revisiones de los jugadores de FortuneJack Casino, para ver qué dicen tus compañeros al respecto.
- Monederos electrónicos 0-1 horas
- Criptomonedas 0-1 horas
- Transferencias bancarias No se ofrece
- Pagos con tarjetas bancarias No se ofrece
- Retiros los fines de semana Sí
- Ganancias de botes progresivos None
Información de pago y métodos en FortuneJack Casino
Los únicos métodos de depósito y retiro disponibles en FortuneJack Casino son las criptomonedas y también son el único tipo de moneda admitido. Puedes esperar encontrar aquí las criptomonedas más conocidas y utilizadas, al igual que en otros mejores casinos en línea.
No hay cargos al retirar dinero de tu cuenta, mientras que algunos cargos pueden aplicarse al depositar, según el servicio que usas. También existe la posibilidad de comprar criptomonedas directamente desde la página del Cajero de tu cuenta de usuario en el sitio web del casino.
Una de las mayores ventajas de usar criptomonedas es la facilidad con la que puedes depositar y retirar dinero del casino. Y tendrás muchas opciones aquí, ya que hay varias criptomonedas diferentes a tu disposición, tanto para depósitos como para retiros.
Simplemente accede a la página de depósito, selecciona la criptomoneda que deseas utilizar, escanea el código QR y transfiera los fondos. Así de fácil. Para retiros, abre la página del Cajero, dirígete a la pestaña de retiros, ingresa el monto que deseas retirar e ingresa la dirección de tu billetera.
El casino requiere que proporciones documentación de prueba de identidad antes de realizar cualquier transacción en el sitio web del casino y tiene un límite máximo de ganancias de €300,000.
Para los usuarios de Bitcoin, deben saber que SegWit Wallet actualmente no es compatible con el casino.
Juegos en FortuneJack Casino
Encontramos solo lo mejor de lo mejor cuando se trata de proveedores de software en FortuneJack Casino online. Esto significa que tendrás a tu disposición una gran selección de máquinas tragamonedas, juegos de mesa y otros juegos de casino, para que puedas disfrutar de una experiencia realmente agradable jugando en el casino.
Y para ayudarte a encontrar el juego al que deseas jugar, el casino ofrece opciones de filtrado muy útiles. Además de los filtros, también hay una barra de búsqueda en la que puedes ingresar el título de un juego y recibir resultados de búsqueda instantáneos.
Hay un filtro de proveedores donde puedes seleccionar varios proveedores antes de aplicar el filtro. Junto a esto, está el filtro de características del juego que te da la opción de encontrar juegos que tengan Giros Gratis, jackpots, una función de compra de bonificación, una mecánica Megaways y más.
Desafortunadamente, los juegos de algunos proveedores no están disponibles para los jugadores de ciertos países de América Latina. Puedes encontrar esta información en la sección de preguntas frecuentes.
Compromiso de FortuneJack Casino con el Juego Responsable
No encontramos ninguna herramienta que permitiera a los usuarios controlar ciertos aspectos de su juego en este casino, aunque los agentes del chat en vivo nos informaron que los jugadores pueden solicitar la autoexclusión del casino poniéndose en contacto con el equipo de soporte.
En lugar de una página dedicada al juego responsable en el sitio web del casino, este enlace abre el sitio web de una organización que ayuda a las personas con adicción al juego.
Atención al cliente en FortuneJack Casino
Si necesitas ayuda en FortuneJack Casino, puedes abrir la ventana de chat en vivo y comunicarte con uno de los agentes de soporte. Están disponibles todo el día, todos los días y el nivel de asistencia que brindan es impresionante.
Cuando usamos el chat en vivo, recibimos soporte casi inmediato y las respuestas fueron claras y muy útiles. Dicho esto, ten en cuenta que el chat en vivo está disponible solo en inglés, como en algunos otros casinos online México, por ejemplo, por lo que los hispanohablantes pueden tener dificultades para usarlo.
La sección de preguntas frecuentes se divide en diferentes secciones como territorios prohibidos, bonos, afiliación y más. Sin embargo, no pudimos encontrar respuestas a todas las preguntas que teníamos en las preguntas frecuentes, por lo que tuvimos que comunicarnos con el chat en vivo en su lugar.
Si bien la página de términos y condiciones del casino proporciona una dirección de correo electrónico que puedes usar para ponerte en contacto con el casino, no hay números de teléfono disponibles.
Bonos de FortuneJack Casino
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Quejas
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Dear Jlortmeier, Frankly, we were surprised to see the review and most importantly your disposition towards our VIP program. We are sorry that you feel this way, however we have to share our thinking on your case. Before all else, we treat each and every customer on the professional level and continue to give them the kind of service they deserve. As we have already mentioned to you, we do not practice Lossback system on previous losses. After reviewing your last request our VIP manager offered you a very generous offer and you did accept it. On top of that, you are aware that apart from depositing at our casino you managed to win significant amount of BTC and successfully withdrew to your account. We strongly feel that you should have been more rational and fair in your assessment about FortuneJack customer service. Thank you.
FJ has great customer service, they even put up with my s*** all the time and still are always happy to see me. The casino allows you to deposit just about any coin and have a fair exchange rate if you use the exchange. They have the only instant withdrawal in the BTC casino world as far as I know and I've played at just about every bitcoin cino there is.
So there is no getting a big win and having to wait 24 hours for the withdrawal to get approved because unless your not aware of why the casinos make u wait 24 hours and still have the coins available for you to use is because those casinos use that to their advantage to keep the coins in the bank. If your a gambler your going to end up using them before the withdrawal is even looked at by who ever. FJ doesn't do that when it comes to withdrawals and this is why I think that FJ is number 1 in my book. Now there are a few times your withdrawal will be pending for a few minutes but nothing like other places.
They have the most games and someone can correct me on that but from what I've seen FJ is really the place to play. Also the live dealer girls are smoking hotties making FJ a pimp and I'm his loyal customer even if I don't get points :)
I have a few things to say about FJ that are Negative but trust me they're more just my personal opinion or complaint about something that changed in the year I have played here.
1. They put the Chat in the stupid dice game area I don't play dice and don't get to talk to people while I wait for coins or when I get bored of playing any more.
2. The Loyalty points are really stupid almost pointless for people because they don't give LP for playing most slots and that's all I play also you don't get LP for making deposits and that's the strangest way to offer points by not giving points to customers that actually deposit every day. So in the year I've played here I haven't earn enough points to move pass Silver even tho I deposit 500-1000$ a week. So if your looking for a place that offers bonus or loyalty points this is not the place I think they should completely rethink the point system from scratch.
I play at another casino as much as FJ and already have platinum membership just from deposits not to mention the amount of free btc I get from getting points at the other casino that I don't feel like naming.let's see what else that's it. Just the LP system and the chat are my only complaints or wait They need to fix the damn Novomatic slot machines because they been down for a week now as of 03/12/2016.
Thank you for sending such kind and enthusiastic comments about FortuneJack customer service, we certainly appreciate hearing them. Your positive feedback allows us to know that our efforts are appreciated and you’re enjoying our 24/7 customer support service! As our customers’ opinions are pivotal to us, we regularly study their needs and requests to make our casino as player-friendly as possible. As you may know, the Chat used to belong on the Landing page but was moved to the Dice section as per request of the majority of our customers. We highly appreciate that you’re playing with us and continue to be our friendly player. Our Loyalty Membership is based around our Loyalty Points. So, every time you wager coins, you'll earn Loyalty Points, which can, in turn, be redeemed for BTC's for your account. You can earn 1 Loyalty Point through wagering 0.001 BTC (or the equivalent in the further 8 currencies) in our Casino Games (Keno, Fortune Slot, Video Poker, Binary Trader, Endorphina Slots, Betsoft Slots, Fortune Wheel and Live Games). Your points are then converted into BTC manually after every 100 points are collected – coins are available straight away in your balance, and can be withdrawn instantly, with no hidden terms. We absolutely agree that our loyalty program is yet to be perfected. Our team of creative minds is working non-stop to implement as many projects/programs and player-friendly ideas as possible. FortuneJack is flexible (to the needs of our players) and always open for new ideas, which pave the wave for constant improvement. Your opinion matters, thank you for helping us improve your future visits!
I just opened an account with Fortune Jack, and having never played in a bitcoin casino before, I decided to try due to its high rating here. So they direct me to a website called indacoin to purchase bitcoins. I try to but 50 dollars but as a first time buyer, you can only purchase 15 dollars worth.
So I go ahead and deposit and get a confirmation of my purchase, but when I check my Fortune Jack account, I haven't been credited yet? So I try to contact customer care for over an hour with no response! I go back to the Indacoin Website and try to contact customer care for over 2 hours, with no response! They got my money and neither one of them is responding to my messages! I even send email, to no luck. I am going to file this as a complain if no one responds in the next couple hours. This is a huge joke! They don't even have a phone contact or a live chat! How is this possible?
Overall very dissapointed and wont be playing here ever!
Dear User, Thank for your feedback, As per our information there is some misunderstanding between us, and we are requesting you to please provide us an opportunity to clear ourselves. We have an outstanding customer support service, which is diligently working to address any issue requested from any customer. Since launching our LiveChat support system there is merely no chance that any inquiry from the customer will be left out without any attention or neglected. Please believe that we have checked our entire mail system as well as database chat, however could not locate your request. In addition, we have also contacted the Indacoin support service and inquired about your case. We were told that there might have been service problem from their side. We are always ready to assist our customers and sort out any misunderstanding should they arise at any stage. We will be looking forward to hearing from you,
Heartily I don’t know on how I will start my comment please forgive me cause this bitcoin casino Fortune Jack Casino was so badass in every aspect! It’s was started when I first signed up to an advertising kind of banner from a renowned bitcoin casino forum like AskGambler and I was very surprised to see different kind of games that they offered for me it’s like a dream that a bitcoin based fanatic will surely aspire! For some it’s like an ordinary casino and it’s not a big deal casino but I will refuse to accept that opinions! Please allow me to explain why they’re one of the best Bitcoin casino that you must be insist to undertake once in your gambling lifetime!
I was a proud player of this casino called Fortune Jack Casino and it was powered by Bitcoin interface that’s why it’s advantageous for us U.S players to play at their casino cause the limitations temporarily abolish.The casino contains different software platforms that will sure make your eyes dilated and your desire to play hungry like on my first impression! They have Betsoft, EGT, Igrosoft and also Novomatic to mention a few and many more! I didn’t want you to become insecure but the fact the I got many great promotional bonuses every week was unthinkable and shocking!
My first deposit bonus was not the best experienced that I had from this casino in fact I did have many memorable bonus got from their weekly bonuses that makes me so addicted to their casino! The instant withdrawal and instand deposit was a great deal for us don’t make me wrong if you will answer no! I accustomed and verified that their games are provably fair on what they advertise to there casino, for the others that don’t know about the system you can check the result or outcomes to their help tab to know how it processed. The casino do have one of the exciting game that also gambling players will love the Binary trading! It’s like a sort of foreign exchange on you can gamble if the price will be going low or high and actually I always play this game from time to time!
I already told about my experienced on their withdrawal I will also note some important things that this casino do have disadvantage. First is the live chat- currently they don’t offer live support. I don’t know why, don’t ask me. I already suggested this to their email customer representatives! Anyway the customer service was still excellent. I will highly recommend Fortune Jack casino to other players!
Thanks for your profound feedback MacdoniS, we constantly work to improve player's experience at FortuneJack, your comment regarding Live Chat and Deposit Bonus will be considered.
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Good selection of games. I do enjoy the game selection that Fortune Jack offers. It is as good or better than most sites I have played.
Customer Service
VIP program with false and misleading advertising. Treat their highest level VIPs like garbage that they can throw away when they are done with them.
I was a high volume gambler on this site. I can prove deposits of over 100 BTC in the last month. I was the first person on the site to reach Legendary VIP status. Their website claims that as you move up their VIP tiers you will be rewarded with various free spins and free bets. These claims are lies!!! Want to know what I got for achieving legendary status? Zero Zip Nada Nothing.Not even a congratulations email. I complained to their support team, and finally after a week of nagging them every day I receive a response back from my personal representative that I am supposed to have access to 24/7. For depositing over 100BTC, and having a play-through of literally thousands of BTC I was awarded 10 free spins on their in house slot machine at .001BTC/spin, 9 matching Keno bets (for which I had to bet my own money), and 2 bingo tickets. That's it!!!I reached out to Lucas Kane, my so called personal representative (I say so called because the only way to reach him is by email, and he sometimes takes several days to respond, definitely not 24/7 as advertised). Lucas wholeheartedly agreed that the free spins and bets were completely inadequate. He offered me a better deal moving forward from that day, and said he would put together a package for me that would reward my previous play that resulted in me achieving their top tier VIP level. I received his offer today by email, a full week later. His offer is nothing. Zero. And the deal he extended me moving forward, he has walked that back as well, and now he can only offer the deal for the next 30 days.
If you are a small volume player that doesn't mind poor customer service, then maybe this is the site for you, but if you are a high volume player who expects special treatment when you are the biggest VIP on their site then you should steer clear of fortunejack.com. They don't care about their VIPs, much less the rest of their customers. For those that don't believe my claims, I would be happy to provide proof. Email me at [email protected]. I have emails and screenshots that prove every word I have said. If you represent a casino, make me an offer with favorable bet back/loss back terms and I will move my high volume play to your site. I can prove deposits of over 100 BTC in the last month. I am shopping for a new Bitcoin casino. I just hope that this review will save other players from experiencing the poor treatment that I received.