FortuneJack Casino

Good selection of games. I do enjoy the game selection that Fortune Jack offers. It is as good or better than most sites I have played.

Customer Service
VIP program with false and misleading advertising. Treat their highest level VIPs like garbage that they can throw away when they are done with them.

I was a high volume gambler on this site. I can prove deposits of over 100 BTC in the last month. I was the first person on the site to reach Legendary VIP status. Their website claims that as you move up their VIP tiers you will be rewarded with various free spins and free bets. These claims are lies!!! Want to know what I got for achieving legendary status? Zero Zip Nada Nothing.Not even a congratulations email. I complained to their support team, and finally after a week of nagging them every day I receive a response back from my personal representative that I am supposed to have access to 24/7. For depositing over 100BTC, and having a play-through of literally thousands of BTC I was awarded 10 free spins on their in house slot machine at .001BTC/spin, 9 matching Keno bets (for which I had to bet my own money), and 2 bingo tickets. That's it!!!I reached out to Lucas Kane, my so called personal representative (I say so called because the only way to reach him is by email, and he sometimes takes several days to respond, definitely not 24/7 as advertised). Lucas wholeheartedly agreed that the free spins and bets were completely inadequate. He offered me a better deal moving forward from that day, and said he would put together a package for me that would reward my previous play that resulted in me achieving their top tier VIP level. I received his offer today by email, a full week later. His offer is nothing. Zero. And the deal he extended me moving forward, he has walked that back as well, and now he can only offer the deal for the next 30 days.

If you are a small volume player that doesn't mind poor customer service, then maybe this is the site for you, but if you are a high volume player who expects special treatment when you are the biggest VIP on their site then you should steer clear of fortunejack.com. They don't care about their VIPs, much less the rest of their customers. For those that don't believe my claims, I would be happy to provide proof. Email me at [email protected]. I have emails and screenshots that prove every word I have said. If you represent a casino, make me an offer with favorable bet back/loss back terms and I will move my high volume play to your site. I can prove deposits of over 100 BTC in the last month. I am shopping for a new Bitcoin casino. I just hope that this review will save other players from experiencing the poor treatment that I received.

FJ has great customer service, they even put up with my s*** all the time and still are always happy to see me. The casino allows you to deposit just about any coin and have a fair exchange rate if you use the exchange. They have the only instant withdrawal in the BTC casino world as far as I know and I've played at just about every bitcoin cino there is.

So there is no getting a big win and having to wait 24 hours for the withdrawal to get approved because unless your not aware of why the casinos make u wait 24 hours and still have the coins available for you to use is because those casinos use that to their advantage to keep the coins in the bank. If your a gambler your going to end up using them before the withdrawal is even looked at by who ever. FJ doesn't do that when it comes to withdrawals and this is why I think that FJ is number 1 in my book. Now there are a few times your withdrawal will be pending for a few minutes but nothing like other places.

They have the most games and someone can correct me on that but from what I've seen FJ is really the place to play. Also the live dealer girls are smoking hotties making FJ a pimp and I'm his loyal customer even if I don't get points :)

I have a few things to say about FJ that are Negative but trust me they're more just my personal opinion or complaint about something that changed in the year I have played here.

1. They put the Chat in the stupid dice game area I don't play dice and don't get to talk to people while I wait for coins or when I get bored of playing any more.

2. The Loyalty points are really stupid almost pointless for people because they don't give LP for playing most slots and that's all I play also you don't get LP for making deposits and that's the strangest way to offer points by not giving points to customers that actually deposit every day. So in the year I've played here I haven't earn enough points to move pass Silver even tho I deposit 500-1000$ a week. So if your looking for a place that offers bonus or loyalty points this is not the place I think they should completely rethink the point system from scratch.

I play at another casino as much as FJ and already have platinum membership just from deposits not to mention the amount of free btc I get from getting points at the other casino that I don't feel like naming.let's see what else that's it. Just the LP system and the chat are my only complaints or wait They need to fix the damn Novomatic slot machines because they been down for a week now as of 03/12/2016.

I just opened an account with Fortune Jack, and having never played in a bitcoin casino before, I decided to try due to its high rating here. So they direct me to a website called indacoin to purchase bitcoins. I try to but 50 dollars but as a first time buyer, you can only purchase 15 dollars worth.

So I go ahead and deposit and get a confirmation of my purchase, but when I check my Fortune Jack account, I haven't been credited yet? So I try to contact customer care for over an hour with no response! I go back to the Indacoin Website and try to contact customer care for over 2 hours, with no response! They got my money and neither one of them is responding to my messages! I even send email, to no luck. I am going to file this as a complain if no one responds in the next couple hours. This is a huge joke! They don't even have a phone contact or a live chat! How is this possible?

Overall very dissapointed and wont be playing here ever!

Heartily I don’t know on how I will start my comment please forgive me cause this bitcoin casino Fortune Jack Casino was so badass in every aspect! It’s was started when I first signed up to an advertising kind of banner from a renowned bitcoin casino forum like AskGambler and I was very surprised to see different kind of games that they offered for me it’s like a dream that a bitcoin based fanatic will surely aspire! For some it’s like an ordinary casino and it’s not a big deal casino but I will refuse to accept that opinions! Please allow me to explain why they’re one of the best Bitcoin casino that you must be insist to undertake once in your gambling lifetime!

I was a proud player of this casino called Fortune Jack Casino and it was powered by Bitcoin interface that’s why it’s advantageous for us U.S players to play at their casino cause the limitations temporarily abolish.The casino contains different software platforms that will sure make your eyes dilated and your desire to play hungry like on my first impression! They have Betsoft, EGT, Igrosoft and also Novomatic to mention a few and many more! I didn’t want you to become insecure but the fact the I got many great promotional bonuses every week was unthinkable and shocking!

My first deposit bonus was not the best experienced that I had from this casino in fact I did have many memorable bonus got from their weekly bonuses that makes me so addicted to their casino! The instant withdrawal and instand deposit was a great deal for us don’t make me wrong if you will answer no! I accustomed and verified that their games are provably fair on what they advertise to there casino, for the others that don’t know about the system you can check the result or outcomes to their help tab to know how it processed. The casino do have one of the exciting game that also gambling players will love the Binary trading! It’s like a sort of foreign exchange on you can gamble if the price will be going low or high and actually I always play this game from time to time!

I already told about my experienced on their withdrawal I will also note some important things that this casino do have disadvantage. First is the live chat- currently they don’t offer live support. I don’t know why, don’t ask me. I already suggested this to their email customer representatives! Anyway the customer service was still excellent. I will highly recommend Fortune Jack casino to other players!