Flappy Casino

Flappy Casino - My 2 witdrawals of 100 euro each is not getting paid out

€500

Dear AskGamblers Support,

I would like to file a complaint against FlappyCasino regarding two pending withdrawals.

On Wednesday, July 9th, I requested two separate withdrawals of €100 each. I was informed that the withdrawals would be processed within 24 hours. However, several days have now passed, and no funds have been received.

I have reached out multiple times via email, and the only responses I get are vague excuses asking me to wait. Furthermore, their live chat is always closed, and there is no way to get real-time support or updates on my issue.

This lack of transparency and communication is unacceptable, and I am starting to feel that my withdrawals will not be honored. I would greatly appreciate your assistance in resolving this matter and ensuring that FlappyCasino fulfills its obligations.

Flappy Casino - Withdrawal request not processed in time

€200

Dear Askgamblers,

Flappy Casino is not paying out withdrawal requests.

In their terms and conditions, they state that it takes up to 24 hours to process them.

I submitted it 2 days ago for 500 euros, it is still pending.

I had no bonuses and I am fully verified.

I contacted them but the answer is always that I will receive an email.

They can not score 9.2 when we always have to bag them for a payout.

Flappy Casino - Withdrawals cancelled for 6 times in a row

€500

I have tried to make 6 withdrawals in a row and they have all been cancelled. I have tried to contact customer support for help and I have not received any resolution. These cancelled withdrawals also count towards my weekly limit even though they never go through which disables me from continuing to make withdrawal requests.

Flappy Casino - Where is my bonus?

$5466.03

Hi, Flappy Casino give me bonus 30€ with wagering 50x. With two days must be accepted, i activated next day less then one days. I had 10 days to wager this bonus. On 21.08 which day accepted bonus, I played 18% of wagering, thats 1500 of about 400, 1100 stayed still wagered. Yesterday on 22.08 all bonus is lost. No one, doesnt respons to my emails. Totally scam casino

Flappy Casino - Withdrawals just pending for a long time

I've had two withdrawals pending for 5 days now, despite their website stating that withdrawals are processed within 24 hours.

Total amount is 420€.

I've tried to contact the livechat multiple times, but all I'm getting is some copy pasted answers.

The first time they kept on repeating that withdrawals might be delayed during weekends. But now that it's tuesday the answer changed to "

Please, kindly note that once a withdrawal request is processed by our KYC team you will be notified via email"

I'm verified, and have used no bonuses.

Getting a bit tired of just waiting and not getting a human answer to my questions.

Flappy Casino - Withdrawal still pending after a long time

€420

Hi.

I requested a withdrawal from Flappy Casino on Monday.

The withdrawals are supposed to be pending for 24 hours yet it's now Thursday and my withdrawal is still pending. I have been verified previously and I have withdrawn from the casino a couple of times before with absolutely no problems and without delay.

I have repeatedly inquired about my withdrawal but they keep saying that once my withdrawal is processed they will email me. I've been given no timeline for resolution and I've been given no reason why the delay has occurred.

What's also puzzling is that this is a cryptocurrency withdrawal and not a bank withdrawal for example so I'd expect things to move smoothly.

Given all these factors I really don't understand why this is taking so long and why the relevant people have refused to give me any concrete answers as to why there is a delay. I really really like this casino and I didn't want to complain, but given the delay in processing my withdrawal, I felt that I had little choice.

Rechazada

Flappy Casino - Deposit successful but not credited

I successfully deposited 85 euros through a direct bank transfer with a VOLT payment provider.

I received confirmation from both VOLT and Flappy Casino and my bank account was permanently debited. But my balance is 0 euro in Flappy Casino!!?? Live chat is not available and it's only 9 pm!!!

Now I just lost 85 euros and didn't even play or have fun .. this casino ruined my night !!!

Rechazada

€85

Estadísticas de quejas

Resueltas 6

Cantidad promedio $ 1,215

Duración media de quejas 5 días

Tiempo de respuesta promedio 2 días

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I like the design of this casino, it's smooth and flawless. Good options, a lot of games, and many options to deposit there! All I can say is that it's a very good site!

Dear Mannen, Thank you so much for your kind words! We’re truly happy to hear that you’re enjoying the design, game variety, and deposit options on our platform. Your feedback means a lot to us, and we’ll continue working hard to make your experience even better. If you ever need assistance or have suggestions, feel free to reach out at any time. Kind Regards, Flappy Casino Team

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Dear Przod, Thank you for taking the time to share your feedback with us. We appreciate your positive feedback! It's wonderful to know you had a good experience at Flappy Casino. We can't wait to see you again. Kind Regards, Flappy Casino Team

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* Flappy Casino offers an incredibly smooth and intuitive user interface. Navigating through their massive game selection is a breeze, and the mobile optimization is top-notch, allowing for seamless play on the go. Withdrawals are processed swiftly, which is a huge plus!
* I'm genuinely impressed with Flappy Casino's customer support. They were incredibly responsive and helpful when I had an inquiry about a bonus. The variety of slots is fantastic, and I've experienced some genuinely exciting wins here. Highly recommend for any online casino enthusiast!
*Flappy has quickly become my go-to online casino. Their live dealer games are immersive and feel very authentic. The bonuses and promotions are generous and frequent, truly adding value to my deposits. A genuinely fun and trustworthy platform for gambling.

While FLAPPY Casino boasts a good game selection, I've encountered frustrating delays with account verification. It took days to get my documents approved, which significantly impacted my ability to withdraw winnings. Their payment methods also feel quite limited.
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* Customer support at Flappy Casino can be hit or miss. On one occasion, I waited over 24 hours for a response to a critical issue. Additionally, I've had concerns about the fairness of some games; they seem to have very low payout rates compared to other casinos.

Dear Madamadry, Thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We're sorry to hear about your less-than-perfect experience at Flappy Casino and will work on ensuring this doesn't happen in the future. Kind Regards, Flappy Casino Team

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Dear Gergoboss, Thank you for taking the time to share your feedback with us. We appreciate your positive feedback! It's wonderful to know you had a good experience at Flappy Casino. We can't wait to see you again. Kind Regards, Flappy Casino Team

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Dear Myzsod, Thank you for taking the time to share your feedback with us. We’re thrilled to hear you enjoyed your time at Flappy Casino. We appreciate your support and we look forward to welcoming you back for more exciting games. Kind Regards, Flappy Casino Team

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I love this casinos game selection is huge and also my favourite platform play' n go also customer support is nice and honest also friendly games are fair with good RTP.

KYC process should be bit faster and bit faster response from this also withdrawals should be faster way faster but thats all for now i have to say. nothing else to complain.

Dear ebinjuttu, Thank you for taking the time to share your feedback with us. We appreciate your positive feedback! It's wonderful to know you had a good experience at Flappy Casino. We can't wait to see you again. Kind Regards, Flappy Casino Team

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Dear Dullin, Thank you for taking the time to share your feedback with us. We're sorry you had a less-than-perfect experience at Flappy Casino. Please contact our Customer Service team so we can address your concerns directly. Kind Regards, FlappyCasino Team

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Dear Piotr11335, Thank you for taking the time to share your feedback with us. We’re happy to hear you had a pleasant experience at Flappy Casino. Your review means a lot to us and motivates us to keep improving. Kind Regards, Flappy Casino Team

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