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Betzest Casino

Item: Betzest Casino
Rating: 1
Author: Valentina O.

Calificación de los jugadores 416 Reseñas

8.7/10

416 Reseñas

Tiempo de respuesta a quejas 53 Quejas

2 días el medio 53 Quejas

Lo que nos gusta

Múltiples métodos de retiro
Diseño móvil amigable

Lo que no nos gusta

Proveedores de software limitados

Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Valentina O.

Detalles de Betzest Casino

Aquí puedes encontrar detalles específicos sobre este casino.

General
Pagos
Juegos
Juego Responsable
Atención al cliente

Sitio web

https://www.betzest.com

Establecido

2018

Licencias

Malta Gaming Authority

Propietario

Betomall Limited

Programa de afiliación

Betzest Affiliates

Idiomas

inglés, finés, alemán, noruego, portugués, español, francés

Tipo de casino

Juego Instantáneo, Móvil

Métodos de depósito

Visa, Paysafe Card, Klarna Instant Bank Transfer, Trustly, Zimpler, Interac, Skrill, Neteller, EcoPayz, Pay4Fun, Neosurf, MuchBetter, CashtoCode, Siru Mobile, AstroPay Card

Tarifas por depósitos

Métodos de retiro

Visa, Skrill, Neteller, EcoPayz, Interac, Trustly, Bank transfer, Pay4Fun, MuchBetter, Neosurf, Zimpler, AstroPay Card

Tarifas por retiros

Límite de retiro

No mencionado

Monedas

euro, dólar estadounidense, corona noruega, dólar canadiense, real brasileño, dólar neozelandés, dólar australiano, rupia india, rand sudafricano, naira nigeriano

Tiempo pendiente

0-24 horas

Tiempos de retiro

Monederos electrónicos 0-24 horas
Transferencias bancarias 2-5 días
Pagos con tarjetas bancarias 2-5 días
Retiros los fines de semana No
Ganancias de botes progresivos None

Proveedores de juegos

NetEnt, Evolution Gaming, Play'n GO, Yggdrasil Gaming, Pragmatic Play, Big Time Gaming, Foxium, Iron Dog Studios, Rabcat, Games Global, Espresso Games, Playson, Spade Gaming, Spinomenal

RTP

No mencionado

RNG probado

Botes progresivos

Función de historial de juego

Límite de depósito

Sí

Límite de apuesta

Sí

Límite de pérdida

Sí

Límite de tiempo/sesión

Sí

Autoexclusión

Sí

Descanso/tiempo de espera

Sí

Vuelta a la realidad

Sí

Autoevaluación

Sí

Bloqueo de retiro

Registro de autoexclusión

Chat en vivo

24/7

Soporte por correo electrónico

[email protected]

Sección de preguntas frecuentes

Betzest Casino es un casino en línea donde los miembros podrán disfrutar de una amplia selección de juegos, como tragamonedas, juegos de mesa y apuestas deportivas. Los jugadores podrán elegir entre una selección de proveedores de juegos que incluyen Microgaming, GameArt y Spinomenal. El sitio está disponible en varios idiomas, como inglés, noruego, sueco y finlandés, y los juegos se pueden jugar instantáneamente a través de un navegador web. Los jugadores también pueden disfrutar de su casino móvil. Betzest Casino tiene licencia y está regulado por el Gobierno de Curazao.

Países y Territorios Restringidos

Desafortunadamente, hay algunas restricciones de país aquí. El casino no puede aceptar jugadores o depósitos de jugadores que residen en los Estados Unidos. La lista completa de países restringidos se puede encontrar en la sección Más datos del casino. Los jugadores también deben asegurarse de que el juego sea legal en su jurisdicción antes de decidir registrarse aquí.

Juegos Virtuales

Los jugadores pueden disfrutar de un portfolio de tragamonedas de video aquí hay algunos proveedores de juegos diferentes que actualmente incluyen GameArt y Spinomenal. Las tragamonedas se pueden encontrar en el lobby del casino y los jugadores pueden ver fácilmente los juegos más nuevos que se agregarán o pueden filtrar los juegos por cada proveedor de software individual. Los jugadores pueden divertirse en algunos de sus juegos más populares como la tragamonedas African Sunset, tragamonedas Castle Blood, tragamonedas Dragon King, tragamonedas El Toreo y tragamonedas Caligula.

Además de eso, los miembros podrán dirigirse a los juegos de mesa del casino para disfrutar de otra variedad de títulos clásicos. Los jugadores pueden hacer sus apuestas en juegos como la ruleta y el blackjack y juegos de póquer como Texas Hold’em disponibles para jugar de día o de noche.

Finalmente, los miembros también pueden disfrutar de una variedad de populares juegos de video póker para cualquiera que prefiera probar suerte con una mano de cartas.

Las apuestas deportivas y las apuestas en directo también están disponibles aquí.

Casino en Vivo

Ahora, los jugadores que disfrutan de la emoción de un casino en directo también pueden relajarse con una selección de juegos aquí. Los ofrecen amables crupieres y estarán disponibles a través de diferentes intervalos del día, dando a cada tipo de jugador la oportunidad de ponerse al día con sus juegos favoritos.

Juegos Móviles

¡El casino también cuenta con una serie de juegos móviles disponibles para jugar sobre la marcha! Los jugadores simplemente pueden iniciar sesión a través de sus dispositivos móviles, teléfonos inteligentes y tabletas para disfrutar de una selección de los juegos más populares de los casinos. No se requiere ninguna aplicación, los jugadores pueden simplemente cargar un navegador móvil compatible y girar o apostar a su conveniencia.

Asistencia

Los jugadores que necesitan asistencia pueden usar el servicio de chat en vivo del casino. El casino solo ofrece soporte en idioma inglés por el momento todos los días de 09:00h a 00:00h, hora de Europa Central. Los jugadores también pueden enviar correos electrónicos al casino para obtener ayuda adicional.

Seguridad y Equidad

Cuando se trata de seguridad, los miembros podrán jugar con tranquilidad. El casino utiliza un alto nivel de servicios de encriptación que ha sido verificado por COMODO Limited para ayudar a proteger los datos personales, financieros y confidenciales de los jugadores.

También usan un generador de números aleatorios para mantener sus juegos justos y aleatorios.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

Quejas

Lee las quejas que otros jugadores han dejado sobre Betzest Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas

Presentar queja

Betzest Casino - Delayed Payment and Restricted to create ticket or chat

I have had one pending withdrawal for a while I see is still pending, no way that I create ticket to support it appears to be "restricted to create a ticket" !! No live chat to ask them and no way also to send them emails. Gmail tell me that their support email doesn't exist or rejects my email so what's happening with this casino I don't know?

Resuelta

€50

Betzest Casino - Support closed and cannot be reached, balance active

I opened an account about 1 week ago. Deposited 100 Euros and my current balance is now 2829,74 Euros.

I tried 2 verify my account but when I uploaded the required documents, I was told that there was a technical issue and I should contact the support line. I reached the live chat and was here asked to attach the documents to them and they would forward it to the financial department.

The day after I was unable to reach the live chat. It seems to have been shut down, and I cannot reach it from device or computer, logged in or not. The support mail registered on the site is [email protected], but it is not possible to write to this address as it does not exist. I also tried to send a mail to the support group when I was logged on the site, but it now say that I have been “restricted fro creating a ticket”.

It seems very suspicious that I am able to reach the live chat one day and the all of a sudden all contact is impossible.

I hope you can help me

No resuelta

€2829.74

Betzest Casino - Neverending verification

Hi. I have tried to verify my account with betzest since October of 2021. They have dragged it out and out. When I tried to withdraw again today they responded with rejection the withdrawal and "The documents and account are under review. Your account is being checked by our sportsbook risk team. You will be notified of the latest news." This is the same message I received when sending a withdrawal request 24.03.2022. I have sent them all requested documents months ago. I hope askgamblers can help me here.

Resuelta

€6965

Betzest Casino - Game stuck after losing almost $2,000 and they won't help

I was playing Rome: Caesars Glory.

I put about $ 2000 in it when I finally got the bonus game, the game suddenly turned off there is no communication with betzest, instead of chat it sounds like a machine.

not only that, this game allows you to collect caesars which give you an extra bonus and I almost had 275 collect on a bet of $ 8-10 which will generate any win, i add photos and answer betzest.

I try opening this game on betzest from 10 different devices, searches etc nothing works.

lays that they are waiting for a response from the playson, they did not contact them at all, today they send email game works fine that's not work at all on my account!!

Resuelta

$511.73

Betzest Casino - Stalling my winning 33500 CAD

Rechazada

$33526.65

Betzest Casino - Delaying payment and verification

HI!

Betzest casino is delaying my payment and the verification process. First time I tried to withdraw 18.4.2021 and immediately got an email stating that I need to send a bank invoice containing payments to betzest finance team ([email protected]). Understandable so i sent them.

After this I wait 6 days without response so I decide to send a chat through their site asking about the verification and they just boldly answer "please wait for response" and closed the chat. 2 days go by and I get an email stating again that I need to send a bank invoice AND a selfie of me holding my drivers's license and a piece of paper writing BETZEST with the current date in it. Sooo I did that and got a response that the verification is on its way...

All this trouble and wait have taken 9 days now, and I still haven't got my 1000€ withdrawal back.

Resuelta

€1000

Betzest Casino - EcoPayz withdrawal impossible, support not helping

They are making problems with the withdrawal of funds. Verified account, payment made by Ecopayz. I have been trying to withdraw funds to Ecopayz since April 18 and keep getting an error. Support still promises to fix the problem and wait patiently but nothing changes. In the chat, all they say is that the matter has been transferred to some department and that's it.

All necessary documents and screenshots have been sent.

Resuelta

€250

Betzest Casino - Betzest is making verification of my account impossible

Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.

Resuelta

Betzest Casino - No withdrawal methods available

I've been trying to withdraw from my account for over 1 week. Initially it was refused because they said that the neteller was unavailable, then I asked for an alternative to withdraw they say that all forms of withdrawal are unavailable, but continue to accept deposits in those same forms.

I have € 2796 in balance, being unable to make withdrawals since 1 week, the department says it will resolve the matter but they don't say anything, and when I go to the chat the answer is always the same that I have to wait for.

I do not think it is moral to accept deposits but to reject payments by any method.

This is my problem, I can't withdraw in any way.

Resuelta

€2796

Betzest Casino - 2751e stuck because of software glitch

Hi, I redeemed a bonus on Betzest and completed it according to the terms more than two weeks ago. However, the money got stuck as bonus money and I can’t withdrawn it.
Chat support says this is a software bug and promised that someone would be in contact with me by email. However I have not received any response or even a possible timetable for remedying the matter. When trying to send them email I always receive a reply that says I should contact chat support (who always says that someone will contact my by email).
It's now over 2 weeks since I contacted them first time of this matter.
Could you help me?

Resuelta

€2751

Estadísticas de quejas

Resueltas 49

Cantidad promedio $ 1,838

Duración media de quejas 5 días

Tiempo de respuesta promedio 2 días

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!

Valoración del jugador

8.7/10 ● 416 revisiones

Mejores revisiones de nuestros jugadores

Budder84

hace 6 años

10/10

The variety of games are extraordinary. The layout is easy to find game I want. Deposit options are ones I can use. Casino games are enticing. They give free spins and no deposit bonuses almost every day be sure to join the mailing list.

There is actually nothing to complain about except that the verification took me almost a week and the winnings from the bonus are limited to 10 € max to payout anything above that :(

Ruki2001

hace 6 años

6/10

They have a huge selection of games I like to play. Almost every day they have some new bonus promotion. It is easy to find everything on-site you need. They have live support and many deposit methods. I like that you can transfer casino money to the main balance so I can control my gameplay better.

Chat support helped me 3 of 10 times I needed them. Bonuses, at least for me, were dodgy... I contact chat support, ask them if I will get the bonus (100%), they confirm it, I deposit and then they say they have technical problems and I can't get the bonus... This happened 2 times.

Last time I have played I won 200$ and made a withdrawal. The next day I log in and money is back on my account. I had to contact chat support to find out they again have technical problems but this time with cashing out to Visa... They cancelled my withdrawal and didn't bother to notify me about it.

schwede666

hace 6 años

9/10

Different languages avaible in the lobby, that's always nice to have. The casino has so many games, slots, etc. from classics to brandnew with detailed list-/sort-/display-function. And they have a very good betting-site as well including live-bets and virtualbets with nice and animated graphics and statistics. Every day different promotions are running and Betzest is really giving it to you, mostly without a deposit needed, Best example is this years xmas-calendar with lots of freespins, freebets, etc.

To be honest I'm missing at least some more winnings or one outstanding win worth it to withdraw. Maybe next year ! And in my opinion they are offering so much detailed information on the site, less would be more.

Chowkah

hace 6 años

9/10

- very good promotions (advent calendar, ...)
- fair wargering requirements
- friendly customer support
- many games available
- live casino and sport betting available

- live support just available from 9:00am
- bonus must be claimed via live chat and cannot be redeemed automatically
- no overview on bonus progress

jnaytowhow

hace 6 años

8/10

The New Christmas Calendar is surprisingly fun and offers seem better than most casino. I Think Betzest Casino is a very amazing Casino! :)
Never afraid to ask them anything because I always get extremely nice customer service! My winnings were paid with super speed!
I have never had problems with Betzest and don't think I will.

Nothing. I have no reason to leave any negative comments about Betzest Casino!
They haven't given a single problem since I registered with them. :) Love The Casino.

MartynOFF

hace 6 años

10/10

I really like the casino logo) But seriously: a very decent selection of games, an excellent support team, it is possible to test the games before making a deposit (I'm talking about providing bonuses without a deposit), and such promotions from this casino are quite common.

As for the cons, I did not notice those! Perhaps in the future I will encounter any shortcomings, but I think that these will be easily solved little things.

Wuffel83

hace 6 años

9/10

The Live Support is - when online - super fast and competent, bonus and free spin issues are uncomplicated and fair solved, no deposit free spins from advent calendar available for everyone, not just depositing players.

Free spin winnings that get added to your balance on next withdrawal instead of being able to play further, although I can right now speak only about advent calendar no deposit spins!

Lartsa

hace 6 años

10/10

The casino has many different slots and the site offers you good bonuses. Bug free website with a clean design. I think it is a really good casino! The customer service works perfectly and you get quick answers to your questions.

I don't have any negative things to say about this site. Maybe if I had to think real hard about something bad I would say that when I made first deposit and wanted the money to casino it gave it to my betting. But when I asked can they change the money to my casino they did it fast.

czernejfelix

hace 6 años

10/10

Betzest casino, is my best casino for playing no deposit bonuses. I like to play your casino Christmas calendar bonuses and too fine is weekly bonuses with no deposit free spins. All ways ready play here? Go go go :) Too from small winning from free spins no deposit, I win higher money. Thank you.