18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
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Betzest Casino

Calificación de los jugadores 416 Reseñas
8.7/10
416 Reseñas
Tiempo de respuesta a quejas 53 Quejas
2 días el medio 53 Quejas
Lo que nos gusta
  • Múltiples métodos de retiro
  • Diseño móvil amigable
Lo que no nos gusta
  • Proveedores de software limitados
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Betzest Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.betzest.com
Establecido
2018
Licencias
Malta Gaming Authority
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, portugués, español, francés
Tipo de casino
Juego Instantáneo, Móvil

Betzest Casino es un casino en línea donde los miembros podrán disfrutar de una amplia selección de juegos, como tragamonedas, juegos de mesa y apuestas deportivas. Los jugadores podrán elegir entre una selección de proveedores de juegos que incluyen Microgaming, GameArt y Spinomenal. El sitio está disponible en varios idiomas, como inglés, noruego, sueco y finlandés, y los juegos se pueden jugar instantáneamente a través de un navegador web. Los jugadores también pueden disfrutar de su casino móvil. Betzest Casino tiene licencia y está regulado por el Gobierno de Curazao.

Países y Territorios Restringidos

Desafortunadamente, hay algunas restricciones de país aquí. El casino no puede aceptar jugadores o depósitos de jugadores que residen en los Estados Unidos. La lista completa de países restringidos se puede encontrar en la sección Más datos del casino. Los jugadores también deben asegurarse de que el juego sea legal en su jurisdicción antes de decidir registrarse aquí.

Juegos Virtuales

Los jugadores pueden disfrutar de un portfolio de tragamonedas de video aquí hay algunos proveedores de juegos diferentes que actualmente incluyen GameArt y Spinomenal. Las tragamonedas se pueden encontrar en el lobby del casino y los jugadores pueden ver fácilmente los juegos más nuevos que se agregarán o pueden filtrar los juegos por cada proveedor de software individual. Los jugadores pueden divertirse en algunos de sus juegos más populares como la tragamonedas African Sunset, tragamonedas Castle Blood, tragamonedas Dragon King, tragamonedas El Toreo y tragamonedas Caligula.

Además de eso, los miembros podrán dirigirse a los juegos de mesa del casino para disfrutar de otra variedad de títulos clásicos. Los jugadores pueden hacer sus apuestas en juegos como la ruleta y el blackjack y juegos de póquer como Texas Hold’em disponibles para jugar de día o de noche.

Finalmente, los miembros también pueden disfrutar de una variedad de populares juegos de video póker para cualquiera que prefiera probar suerte con una mano de cartas.

Las apuestas deportivas y las apuestas en directo también están disponibles aquí.

Casino en Vivo

Ahora, los jugadores que disfrutan de la emoción de un casino en directo también pueden relajarse con una selección de juegos aquí. Los ofrecen amables crupieres y estarán disponibles a través de diferentes intervalos del día, dando a cada tipo de jugador la oportunidad de ponerse al día con sus juegos favoritos.

Juegos Móviles

¡El casino también cuenta con una serie de juegos móviles disponibles para jugar sobre la marcha! Los jugadores simplemente pueden iniciar sesión a través de sus dispositivos móviles, teléfonos inteligentes y tabletas para disfrutar de una selección de los juegos más populares de los casinos. No se requiere ninguna aplicación, los jugadores pueden simplemente cargar un navegador móvil compatible y girar o apostar a su conveniencia.

Asistencia

Los jugadores que necesitan asistencia pueden usar el servicio de chat en vivo del casino. El casino solo ofrece soporte en idioma inglés por el momento todos los días de 09:00h a 00:00h, hora de Europa Central. Los jugadores también pueden enviar correos electrónicos al casino para obtener ayuda adicional.

Seguridad y Equidad

Cuando se trata de seguridad, los miembros podrán jugar con tranquilidad. El casino utiliza un alto nivel de servicios de encriptación que ha sido verificado por COMODO Limited para ayudar a proteger los datos personales, financieros y confidenciales de los jugadores.

También usan un generador de números aleatorios para mantener sus juegos justos y aleatorios.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Betzest Casino. Obtén más información sobre las quejas.

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Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rechazada
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resuelta

Estadísticas de quejas

Resueltas 49
Cantidad promedio $ 1,838
Duración media de quejas 5 días
Tiempo de respuesta promedio 2 días

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Mejores revisiones de nuestros jugadores

One of the easiest to use site interface, an excellent set of slots from different providers. I like that the support is very fast. The bonus system pleases and it is always interesting to go back to the site to check what kind of offers. But the biggest advantage in my opinion is generosity and ease of withdrawal.

Casino is a very nice casino to play on. I like the games. Lots of nice bonuses, friendly services. I like to play on the netent games. I love it so nice to play on this casino

Time frames for withdraws are too long. Can give more no deposit bonuses. Chats not always fast, waiting long time for them to chat back. Casino can be faster with the withdraws

Betzest is a pretty decent casino I tried out recently. I got some no deposit free spins at the casino after successful registration. The free spins paid small but the experience was fun so I decided to make a deposit and claim the welcome bonus. I like the casinos game selection, it's pretty wide and covers most popular game providers. I had to have a chat with support as the welcome bonus wasn't added to my account right away but in just a matter of a few minutes, the support had added the welcome bonus to my account. I had a really nice session with some of my favorite games, unfortunately, no withdrawals this time. However, they seemed to be legitimate and I'll play there again.

Low trigger amount for withdrawals to be paid in installments.
Curacao licensed, no player protection.
Games from rogue supplier Pragmatic Play.
Certain countries are restricted from use.

The site is easy to navigate.
Lots of good games and a lot of bonuses and free spins offers every Day
The support is friendly
I love to play here!!!!

There is nothing to complain about except that the live chat is not online 24/7. Unfortunately, Paysafecard from Germany cannot be used for deposits.

Fast and modern website. Really good game offers like Play'nGo slots. Support is fast and friendly and helped me with professional answers. Bonus wagering is OK.

They could be more payment options like Sofortueberweisung. Support chat is not 24 Hours reachable. They have no Gamomat Slots like la dolce vita or Ramses Book

I think the offer of the games is quite good, then I have to mention the support I think is great. The bonus offers and free spins are activated promptly and without any problems. I think the bonus offer is generally very good. and a quick payment is also the case with the site

I like the smart, not overloaded website, the FS and bonuses every week valid for a few days, the transfer between sport and casino. Fast Account verification and withdrawals. Rich set of games i love (book of dead, guns´n´roses, starburst, twinspin..)

The permanent message to verify the mobile number - even though it was done. No deposit and withdrawal via EPS or Sofortueberweisung. Maximal cashout for bonuses

Really like casino because it has a good variety of games, slots and live casino.
New promotions always appear and feature us with free spins more than once a month.
There is always a doubling promotion or deposit amount and an interface is pretty flashy.
Note 9/10

The chat is not 24 hours and as I live in another country I end up having less time to answer. Support could have in Portuguese too. There could be more corner market at soccer games.

- Fast contact
- a great selection of games
- sport and casino
- many payment methods
- In general, the casino offers a lot of nice bonuses

- No 24h Chat
- RTP is low for same game compared to some other casinos. In my experience I have seen some slot giving frequent bonuses but in this casino you will rarely get bonus in the same game
- No more disadvantages, the casino is very decent

I am very happy about the casino in Betzest. They always have promotions, with very good conditions for turnover. They have a great variety of slots and games, but also in the Live Casino. The support team is very very friendly. I've never had problems with them, when I had a problem, they were always here for me and helped me to solve it. I am very happy playing in Betzest.

Would be nice if the live chat had longer online times. I always find it very time consuming to have to unlock your free games via chat. The bonus conditions for free spins or the payout is often very low.

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