18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

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Bassbet Casino

Nuestra calificación CasinoRank
6.1/10
CasinoRank
Calificación de los jugadores 2 Reseñas
8/10
2 Reseñas
Tiempo de respuesta a quejas 10 Quejas
3 días el medio 10 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Bassbet Casino ofrece un catálogo de juegos compatible con monedas fiduciarias y criptomonedas. El sitio es moderno y aporta una interfaz fácil de navegar, basándose en un menú lateral que muestra todas las secciones más relevantes del sitio. 

Tendrás acceso a soporte 24/7, y hay muchos bonos y promociones activos disponibles, dependiendo de tu país.  

Lo que nos gusta
  • Sitio web y chat en vivo 24/7 en español
  • Beneficios VIP
  • Gran elección de proveedores de software
Lo que no nos gusta
  • No se realizan retiros los fines de semana
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Bassbet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://bassbet.com/es/
Establecido
2024
Licencias
Anjouan
Propietario
Programa de afiliación
Idiomas
español, portugués, inglés, alemán, francés, finés, húngaro, noruego, polaco, italiano, checo, griego, árabe, Esloveno, eslovaco, holandés
Tipo de casino
Crypto Casino, Deportes, Juego Instantáneo, Live Casino, Móvil

Información general sobre Bassbet Casino

Bassbet Casino proporciona una experiencia de casinos en línea segura y protegida para que disfrutes de una amplia gama de juegos de todas las categorías. Tiene licencia de la autoridad regulatoria de Anjouan. El sitio ofrece versiones en múltiples idiomas, incluido el español, y está disponible en los dispositivos móviles. 

Puedes cambiar sin problemas entre las plataformas web y móvil utilizando una sola cuenta.

Los usuarios más activos pueden beneficiarse del programa VIP, avanzar mientras juegan sus juegos favoritos y ganar beneficios y recompensas exclusivas. 

Te invitamos a seguir leyendo nuestra reseña de Bassbet Casino, así como las revisiones de los jugadores de Bassbet Casino a continuación. De esta manera, sabrás la verdad sobre este casino online y podrás decidir si vale la pena unirse a él. 

StallCation

Bonos de Bassbet Casino

Echa un vistazo a bonos de Bassbet Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono de recarga
50% hasta €700 + 50 Giros Gratis los fines de semana
Requisitos de apuesta 35x(d+b)
Porcentaje de bono 50%
Depósito mínimo €20
Giros gratis
50 Giros Gratis semanales
Giros Gratis N/A
Requisitos de apuesta para Giros Gratis N/A
Depósito mínimo €20

Quejas

Lee las quejas que otros jugadores han dejado sobre Bassbet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Bassbet Casino - Bassbet blocking verified account and withholding player balance
I would like to file a complaint against Bassbet regarding the closure of my player account without any valid explanation or payout of my remaining balance.
Between May and August 2025, I deposited a total of EUR 1,100 (EUR 400 in May, EUR 300 in June, and EUR 400 in August). Based on my account history, my current bankroll should be approximately EUR 1,300, derived from both sports betting and casino winnings. However, Bassbet refuses to provide any information about my current balance or a transaction overview.

On October 3rd, 2025, my account was suddenly closed. At the same time, my accounts with Spinbara and Librabet were also suspended — immediately after I initiated my first-ever withdrawal at Librabet. The pending balances there are EUR 1,543.50 at Librabet and EUR 1,077.05 at Spinbara, and no payout has been made by either platform. I strongly suspect that all three brands (Bassbet, Librabet, and Spinbara) are operated by the same company group.

I have repeatedly contacted Bassbet via live chat and email, submitted all requested KYC documents, including my ID card, a selfie holding the ID in front of my computer screen, and even unredacted bank statements as requested. Despite full cooperation, I received no further response.
It should also be noted that the requirement to provide unredacted bank statements appears questionable from a data protection perspective, as it exposes sensitive personal financial information far beyond what is necessary to verify ownership of the payment account.

The email support refers me to live chat, and the chat agents refer me back to email — creating a loop with no solution. From my perspective, Bassbet is deliberately withholding verified player funds and avoiding any transparent communication.

I kindly ask AskGamblers to review this case and assist in recovering my outstanding balance.
staus Resuelta
€900
Bassbet Casino - Self exclusion policy breach
I am reaching out for help regarding a self-exclusion breach that resulted in $8021CAD lost. I tried to resolve this directly with them, but they have misrepresented factual evidence in their investigation and have stated I am not entitled to a refund of any kind. I can prove without a reasonable doubt that my account was left open and the financial harm was caused by not self-excluding my account in a reasonable time frame.

I am primarily seeking full reimbursement of the $8021CAD and secondarily an apology from the Casino for the way this has been handled.

The following took place:
1. July 21st: I requested self exclusion via email from Bassbet due to gambling addiction and account closure in writing
2. July 21st: The same day they came back confirming they received the request and asked me to confirm cancellation.
3. July 22nd: In writing I confirmed to please close the account.
4. July 23rd: They did not close the account and instead opened a manual promotion ticket to offer me free spins to come back. I'm an addict so I fought it for days and then caved and gambled.
5. July 29th: I asked again for them to self-exclude the account and received no follow-up.
6. July 29th - Aug 28th: I continued to gamble (because again I'm an addict) and deposited $8021 net withdrawals.
7. Late August (I believe the 22nd): I used their chat support to again ask for self exclusion to which they stated I need to email VIP (not what their policy states). Which caused more resistance and of course kept me gambling.
8. August 28th: I emailed stating they failed to act on a self-exclusion request and it resulted in financial harm & asked them to again close the account and self-exclude. They immediately acknowledged and FINALLY self-excluded the account.

Since opening the case with them, I followed every single request to the very detail including screen recordings of my inbox and mass amounts of screenshots. I have compiled everything into an evidence log for your deeper review attached & I have added screenshots with highlighted dates of my requests and their account closure for easier review.

Despite the very clear timeline, Bassbet responded to me today claiming they "closed the account on July 29th when gambling addiction was mentioned" - you will see from the screenshots attached of my requests & their email confirmation of account closure, that they did NOT close the account until August 29th, 2025.

I also want to note that July was a month where I took the time to self-exclude from EVERY casino because I knew I needed help & this was the ONLY casino to fail to protect safe gambling rights.

I'm hopeful your team can help me resolve this matter.

Thanks,
Jessica
staus No resuelta
$8021

Estadísticas de quejas

Resueltas 7
Cantidad promedio $ 859
Duración media de quejas 5 días
Tiempo de respuesta promedio 3 días

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Valoración del jugador
8/10 2 revisiones

Mejores revisiones de nuestros jugadores

Alright, so I gave Bassbet a spin, mainly for the live dealer games, and here’s the deal. The game selection is solid: plenty of options, and the live dealer tables actually feel legit. No lag, smooth experience, and dealers who actually look like they enjoy their job (rare, tbh). The site itself? Super easy to use, which I appreciate because I don’t have time to deal with a clunky interface. Also, they throw out some nice bonuses and promos, which is always a plus. Mobile play is smooth too. I was literally placing bets while waiting for my latte, no issues. And security-wise, everything seems locked in. No weird vibes with deposits or withdrawals.

Honestly, yikes on the wagering requirements on bonuses. Just kidding, But seriously, if they could lower them or offer more no-wager bonuses, that would be amazing. If they can do something about it, I'll make this a 10, I swear! The games, interface, and customer support are already top-notch, so fixing this would make it perfect!

The poker tournaments here are incredible. The buy-ins are affordable, and the prize pools are generous. The interface is smooth and makes multitasking easy, even for someone like me who’s not tech-savvy. The VIP perks, like cashback, are also a nice touch.

Customer support isn’t available 24/7, which is frustrating if you play at odd hours like I do. The withdrawal fees for smaller amounts are too high, and I think they should update the loyalty program to offer better rewards.

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