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BaoCasino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 73 Reseñas
8.4/10
73 Reseñas
Tiempo de respuesta a quejas 11 Quejas
1 día el medio 11 Quejas
Lo que nos gusta
  • Tiempos de retiro cortos para algunos métodos de pago
  • Altos límites de retiro
  • Ofrece juegos de los mejores proveedores de software
  • El servicio de chat en vivo está disponible
Lo que no nos gusta
  • Horas de chat en vivo limitadas
  • Pocas opciones de retiro
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de BaoCasino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.baocasino.com/es
Establecido
2019
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, alemán, francés, ruso, japonés, portugués, hindi
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino

BaoCasino es un casino en línea donde los miembros pueden disfrutar de juegos como tragamonedas en línea, juegos de mesa, juegos de crypto y también tiene un casino en vivo. El casino dispone de muchos proveedores de juegos que incluyen grandes nombres como Play’n GO, NetEnt, Quickspin, Yggdrasil Gaming, y muchos otros. El sitio ofrece múltiples idiomas como inglés, francés, español y otros, y es accesible instantáneamente a través de un navegador. Los miembros también pueden acceder a través de su casino móvil. BaoCasino tiene licencia y está regulado por el Gobierno de Curazao

Países y Territorios Restringidos

Hay algunas restricciones de país que incluyen jugadores de los Estados Unidos, el Reino Unido, Francia, los Países Bajos. La lista completa de países restringidos / permitidos se puede encontrar en la sección Más datos del casino.

Juegos Virtuales

Los jugadores del tragamonedas de video tienen mucho que elegir aquí y cada juego se puede identificar fácilmente por su proveedor de software. Hay algunos nombres importantes aquí que incluyen Play’n GO, Quickspin y otros. El jugador también puede filtrar los juegos, lo que facilita aún más la navegación o, si los jugadores quieren encontrar sus juegos favoritos de inmediato, pueden utilizar el motor de búsqueda. Algunas tragamonedas abarcan títulos como tragamonedas Vikings Go Berzerk y tragamonedas Reactoonz y muchas otros.

Por supuesto, hay algunos juegos de mesa también para jugadores que buscan apostar por algo diferente. Hay varios juegos de blackjack y ruleta junto con juegos de póker como Casino Stud Poker y Casino Hold’em.

Finalmente, los jugadores que disfrutan jugando a las cartas pueden probar la selección de juegos de video póker que también están disponibles. Juegos como Aces and Eights, Aces and Faces, Bonus Deuces Wild y Joker Poker se encuentran en la sección juegos de mesa.

Casino en Vivo

BaoCasino también ofrece el casino en vivo que incluye juegos en directo de Evolution Gaming. Hay crupieres masculinos y femeninos que ofrecen juegos en vivo durante todo el día, como Blackjack, Roulette y Dragon Tiger. 

Juegos Móviles

El sitio está disponible sobre la marcha para que los miembros puedan iniciar una sesión y jugar a través de sus móviles, teléfonos inteligentes y tabletas. No hace falta descargar una aplicación, ya que los juegos están optimizado para un acceso fácil a través de un navegador móvil compatible para tener una experiencia sin interrupciones.

Asistencia

Los jugadores que necesitan ayuda y asistencia pueden usar el chat en vivo que está disponible a través de un navegador web y en dispositivos móviles. El chat en vivo está abierto todos los días de la semana. BaoCasino ofrece el chat en vivo en inglés y ruso. Los jugadores también pueden usar el formulario de contacto en línea y el correo electrónico para obtener ayuda adicional. 

Seguridad y Equidad

Cuando se trata de seguridad, el casino utiliza un alto nivel de encriptación SSL y métodos de cortafuegos. Los datos confidenciales siempre se encriptarán antes de que se transmitan a través de Internet.

También se usa un generador de números aleatorios para que los jugadores puedan estar seguros de que los juegos disponibles aquí son justos.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una funte de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En BaoCasino, los jugadores pueden encontrar muchos consejos e informaciones a cerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre BaoCasino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Closed my account with €5,000 balance accusing me of 'money laundering'
Hello!

I have found out about this Casino a while ago and deposited a bit.

Then I won a nice amount in a Slot game. Casino asked me for a lot of documents which I all send them. They asked for:
- Front ID
-Back ID
- Proof of Address
- Photos of my Credit Card
- Selfie of me, my ID and a Note of paper with "Hi Bao"

I submitted ALL of these documents. Then they said they will check within 1 Hour. when i logged in again in the evening (20th of september, 18:58) I received the notice that my account is disabled. (see attached image) . Also chat wrote me: " Natalie, your account needs additional examination. Within this time your player account is closed per administration's decision."

I Submitted a complaint on Friday already but it was rejected from askgamblers team because I need to give them time to finish investigation. I totally understand this!

So I have waited until Wednesday (25th of September) then the chat told me:

"Earlier, we sent a letter to your email.
We want to inform you that your account in our casino was closed per administration's decision and the funds were confiscated. Our security system has discovered that you participated in fraudulent action (in particular, money laundering). According to the rules of our casino, we reserve the right not to process withdrawals in a case of fraudulent and illegal activities (including participation that would be in breach of the law in your local jurisdiction).
For more information refer to this link (section "Anti-Fraud Policy"): https://baocasino.com/terms-and-conditions"

Now I can not login and can not withdraw my money. I have no Idea what that means and I have just used my personal credit card to deposit and my Coinbase Account.

Please see all attachments of Chat and the notice of account closure.
staus Rechazada
€5000
Declined withdraw - Submitted everything asked
So,

I used many Direx casinos this past week, and I had no real issues depositing/withdrawing, except on BaoCasino. Keep in mind I never use bonuses and I checked the box to not use any bonus.

I submitted the documents asked but then I declined my withdraw because I had to make a 75 more wager (3x the deposit for some reason) on a 1200 total deposit (500-350-350).

I did an extra 200 euro wager just to be sure, and then I declined again asked for more documents (selfies etc. even though all other Direx Casinos accepted me) and I submitted a new withdraw request which declined, and this time was about wagering an extra 1400 euro... I tried to find my history bets but I can't go back to all history, I only can see the last 100 of bets history or so (some slots), according to support this is because I have set a cooling off period, so that's ok. Support told me that I have wagered 2200 (photo attached), but anyway, now I'm stuck to have to play 1400 euro on a 1900 withdraw.

After some research and talking with the support, I found the term that specifies about the 3x wagering of the LAST deposit, which in my case, it was 350 euro (not 1200). And still it doesn't say that you will not get paid, I attach this term for your convenience.

So according to support, if you have made a 5k deposit, and you lost it on first bet, your next 200 euro deposit need to be wagered 50x (10k euro) to be able to make a withdraw, again, no a no-bonus deposit.

Well I'm ok if that is the case and I'll just wager the rest of 1400 and be done with this casino, but reading their term doesn't feel correct, and it doesn't even say that, and I feel like I have to wager 350x3 (1050 euro) which I did (2200 total wager, plus I think the 75EUR first request was to complete the wager on the 350 deposit).

I attach the e-mails saying the wager amounts needed to cover. No more deposits did after the first withdraw request.

I let you decide what is wrong/correct in this case :)
staus Rechazada
Delays/Excuses For Withdrawal
I signed up recently on Bao and deposited close to $2500 via EcoPayz. I was lucky enough to win a good amount and requested a first cashout in line with their daily maximum cashout limits. This is when the problems began - my withdrawals have been returned to my account 3 times:

1. First, it was because they said I didn't verify my email, which I did, so I did it a second time and then manually.
2. Second, they said it was because I needed to do increments of $1000, which I did, but these were still rejected.
3. Third, they now claim they have technical issues with EcoPayz, but offer no timeframe for resolution or further information.

They said I could attempt a withdrawal via iDebit (which I can't use) or Visa refund but only offered two obscure banks in Canada where this is possible, neither of which I have an account at (and are located in other provinces). I have offered to be paid out via BTC, EcoPayz or Wire Transfer.

There may indeed be technical issues, but they have no shown any proof of this and no one from their team has provided me with anything more than generic "technical issue" messages, nor can they say when it will be fixed. It seems to be like an excuse, as they can easily contact their white label provider to arrange for another way to complete the payout.

Unfortunately, I must warn other players not to play here as it appears they have issues paying out (but no issues taking deposits), despite the fact that they promise ultra fast payouts and their recent reviews even say this.

Any help AskGamblers can provide would be greatly appreciated - thank you.
staus Resuelta
$8000

Estadísticas de quejas

Resueltas 6
Cantidad promedio $ 1,748
Duración media de quejas 45 días
Tiempo de respuesta promedio 1 día

Reseña este casino

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Valoración del jugador
8.4/10 73 revisiones

Mejores revisiones de nuestros jugadores

Works well and looks good. Easy and quick to join and I was playing in 20 minutes. This is a casino that inspires trust and supports lots of providers. Not all games work for all countries I think. Bonus asks too much to play it properly so seven out of ten is the best I can give them this month.

I don’t have any complaints so far, but if we’re listing negatives, I think their home page is a bit too crowded for me. There’s too much going on. That’s my only concern so far. -BS

Dear POLSKI92, We are happy to hear that you've been enjoying playing at BAO Casino. We thrive to inspire trust in every single of our players, your words mean a lot to us! Not all providers are available for every country, but that is why we have a lot of different providers to choose from to make sure that everyone has a huge variety of slots to play. We will also take into account your advice about the home page. Thank you for your trust! Good luck! Kindest regards, Bao Casino Team

user avatar

There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great I think. I'd advise anyone to play at Bao

To low nö deposits bonus. The only thing I don't like much is that u don't get any bonus after 4 deposits. That is not so good. If u don't use our welcome bonus in those first 4 deposits u lose it. But that is the only negative I found.

Dear FHANTOM1986, Thank you for sharing your experience with us! We are so delighted to hear that you are happy with our interface and that you enjoyed talking to our support managers. They are always there to help you with any questions you might have. As for the things that didn't fill you with joy, we recommend you to always check our promotions tab by the link https://www.baocasino.com/promotions for new interesting offers. Wish you the best of luck! Warmest regards, Bao Casino Team

user avatar

I really like this casino. There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great I think. I'd advise anyone to play at Bao.

The only thing I don't like much is that u don't get any bonus after 4 deposits. That is not so good. If u don't use our welcome bonus in those first 4 deposits u lose it. But that is the only negative I found.

Dear BABYL9, Thank you for your kind words about Bao Casino! We are so happy that your first withdrawal was smooth, and our support team is always ready to help you with any questions ;) As for the bonuses availability, we constantly update our promotions tab with tempting offers, so make sure to check the following link to keep up with the adventures of our Bao cat: https://www.baocasino.com/promotions Wishing you lots of luck, Bao Casino team

user avatar

I really like this casino. There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great I think. I'd advise anyone to play at Bao.

Dear LUKASZPL, We appreciate your praise of Bao Casino! Your opinion means a lot to us and keeps us motivated to continue making our players happier ;) Congratulations on your winnings from the whole team, we do hope that you’ll keep playing and winning with us! Wishing you the best of luck, Bao Casino team

user avatar

I really like this casino. There is a good variety of slots. It looks good and works smoothly and easily. Even better than that are the people at Bao they r so lovely and helpful. Today I had a win at Bao I was so amazed when my winnings were in my bank account within half an hour of requesting the withdrawal. So amazing. Bao is all round great i think. I'd advise anyone to play at Bao.

The only thing i dont like much is that u dont get any bonus after 4 deposits. That is not so good. If u don't use our welcome bonus in those first 4 deposits u loose it. But that is the only negative I found.

Dear KYA66677, Thank you so much for these kind words about Bao Casino! We are happy that you appreciated our variety of slots, quick payouts, and helpful support team. Please, accept congratulations on your first winnings from the whole team of Bao Casino, we are sure those were not the last ones ;) As for the bonuses, we’d like to draw your attention to our quest, which rewards players with tempting bonuses and prizes when reaching certain levels. Also, do not hesitate to ask our lovely support agents: from time to time they’ll be able to offer you great loyalty bonuses! Wishing you lots of luck, Bao Casino team

user avatar

Oh forget about bonuses everybody for once! This is a well managed, well staffed casino that has yet to give me any trouble, just some big wins. Easy to navigate and easy to play. Great game selection and snappy cashouts.

Dear KSMITH, Thank you for honouring our hard work, we do aim to provide our players with the fastest cashouts, qualified customer support staff and huge selection of awesome slots! Wishing you even more winnings in the future, Bao Casino team

user avatar

Nice casino, casino with cool slots.
Friendly team, always tell you
I did not believe it, but it is reality: Baocasino pay me the winnings in 24 hours! 
I have never seen that. It is the first time!

I like to play here.
:D

Nice casino

casino with cool slots.

Friendly team, always tell you
I did not believe it, but it is reality: Baocasino pay me the winnings in 24 hours! 
I have never seen that. It is the first time!

I like to play here.
:D

Dear BELLA0601, We are happy that you’ve had such a positive experience with Bao Casino! We’ll make sure to keep up the good work and hope that you’ll stay with us for good ;) Wishing lots of luck from the whole team of Bao Casino!

user avatar
Usuario inactivo
6/10

The layout & design on the site are amazing. Very up-to-date & amusing. The software works softly & fast as ever. I also love the cat mascot (as I'm a huge cat fan in real life, too)... They have my favourite slots and I even managed to turn my 300 euro deposit into a 1750+ euro withdrawal. Tbh, I only played one slot, my favourite, Netent's Divine Fortune ;) After a 2-3 days waiting time, I got my money to my bank account via Skrill Rapid Transfer. No hassle with this. The chat support was very quick, polite & helpful, all in the middle of the night.

The main reason I am only giving 6 stars; is that there is a rule in this casino that every deposit (no bonus money, but your own money), must be wagered 3 times (!) before you can request any withdrawal. To me, this is intolerable. Well as I mentioned, this time I was lucky, and actually managed to win & cash out a nice amount; but we all know that you can never count on that happening every time, as the odds are always on the house's side. I would somehow understand if the wagering requirement for your deposit (without bonus) was 1x (as it is in many casinos indeed); but 3x is just way too much for me. So I decided to close my account here. I am genuinely sad about this; because otherwise I really enjoyed the site. But if this wagering rule doesn't bother you, then yes I would recommend this site for anyone.

Dear ANNIKALE, We appreciate you taking the time to give such a detailed review of our online casino. Please, accept congratulations on your winnings from the whole team! We are happy that the verification and withdrawal processes went smoothly for you, that’s what we always aim for ;) The support team go out of their way to provide our beloved players with answers to all their questions, so thank you for praising their work. As for the x3 wagering requirement, every respectable online casino uses it just as a security measure to protect itself from fraud attempts. To our regret, it didn’t work for you, however, we have plenty of players who do not see it as an obstacle to enjoying their experience with us ;) Wishing you lots of luck, Bao Casino team

user avatar

The casino has a pretty fast registration process that is done in about a minute as you can enter your information later on whenever you want, but if you want to play Live Casino you will be redirected to the page immediately where you have to enter your info.

Really don't like having limits while having a bonus and it makes me feel uncomfortable being limited to bet maximum 1E on a single bet and kinda makes me feel like I am not having a freedom that's why I didn't want to claim the bonus hopefully it gets changed in the future plus on all of that x40 wagering while betting maximum 1EUR seems too much.

Dear DIMPLES, Thank you for sharing your opinion about Bao Casino with us! Concerning the maximum bet while wagering a deposit bonus, please, note that it is 5 EUR and equivalents. The bet is limited to 1 EUR only during wareging of free spins winnings. Moreover, we have bonuses that don’t even have a wager, e.g. for reaching some quest levels. Just keep playing and receive tempting offers and best prizes ;) Anyway, we do value feedback of our player’s and will do our best to improve the points you were unhappy about. Wishing you lots of luck! Warm regards, Bao Casino team

user avatar

This is one of the best new casino from direx group.
They offer many games providers.
Abd i like bgaming and isoftbet which is good payout all time i played..
Casino also have great design and fast browsing. 24 hr. Support and ready to help you within minute.

It is very hard to ask for no deposit bonus even after big lost and several deposits to.
And the bonus itself (also deposit bonus) has some game restrictions that wont let you play some games during bonus play.

Dear EKNTHW, We appreciate you taking time and giving us your opinion about Bao Casino, it truly means a lot to see our efforts show such positive results! We constantly strive to update our bonus offers and provide our players with interesting promotions every day. There are indeed some restrictions on the range of games you can play with a bonus, however, it is just a security measure to prevent bonus abuse, and once you wager the bonus you can play all available games. Thank you for the feedback, we’ll make sure to take everything into account in our work. Wishing you the best of luck, Bao Casino team

user avatar

Noticias del BaoCasino

Lee todas las noticias sobre BaoCasino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Benefíciate de los tres bonos de bienvenida en BaoCasino
Promoción Benefíciate de los tres bonos de bienvenida en BaoCasino

Cuando registres una cuenta en BaoCasino, te recompensarán con fondos de bonificación y Giros Gratis por tus tres primeros depósitos. Continúa leyendo para saber cómo aprovechar esta gran promoción.Paquete de bienvenida en BaoCasinoBaoCasino, un casino en línea con una linda mascota de un gato, ofrece tres bonos de bienvenida a los jugadores que registran una cuenta en el casino por primera vez.Si eres un jugador nuevo en BaoCasino, puedes reclamar bonos de bienvenida por tus tres primeros depósitos.Si tu primer depósito es de al menos €15, obtendrás el bono de primer depósito de:Para canjear el bono, debes apostar una cantidad que sea 40 veces mayor que el valor del bono. Los 20 Giros Gratis se pueden usar en la tragamonedas Northern Sky.Por tu segundo depósito de al menos €20, serás recompensado con un bono de:Este bono también tiene un requisito de apuesta de 40x antes de que se puedan reclamar los fondos, y los Giros Gratis están destinados a la tragamonedas Lucky Dolphin. Debes incluir el código de bonificación "second" para poder reclamar esta bonificación.El tercer bono de bienvenida requiere que utilices el código "third" y un depósito de al menos €25, por el cual recibirás:Estos giros gratis se pueden usar en la tragamonedas Lucky Money y tienen un límite máximo de ganancias de €100, pero tendrás que apostar las ganancias 30 veces antes de poder retirarlas.¿Cómo reclamar los bonos de bienvenida en BaoCasino? Para recibir los bonos de la oferta de bienvenida de BaoCasino, sólo tiene que seguir estos sencillos pasos.Registra una cuenta en BaoCasino;Lee los términos y condiciones del casino y de los bonos;Dirígete a la página "Promociones";Haz clic en el botón "Depositar" al lado del bono que te gustaría reclamar;Elige tu método de depósito preferido y el monto que deseas depositar;Realiza un depósito y los fondos del bono, junto con los Giros Gratis, se acreditarán en tu cuenta.Recuerda que, a diferencia del primer bono de bienvenida, el segundo y el tercero requieren que también ingreses el código de bono apropiado.

Dos apostadores afortunados ganan a lo grande en BaoCasino
Gran premio Dos apostadores afortunados ganan a lo grande en BaoCasino

BaoCasino acaba de publicar detalles de su próximo gran ganador, solo que esta vez no se trata solo de un miembro, ¡son dos! ¡Dos de los jugadores del casino en línea han logrado obtener grandes ganancias y, con sus retiradas rápidas, probablemente estén contando su premio mientras hablamos!¡BaoCasino ataca dos veces!Es el hogar de cientos de tragaperras en línea y cualquiera de ellas podría ser la de la suerte, pero dos de sus juegos resultaron extremadamente afortunados para un par de jugadores en BaoCasino.Pagando miles de dólares, el casino se complace en anunciar que sus dos últimos ganadores se llevarán a casa una considerable suma de dinero en efectivo."A dos jugadores les sonrió la suerte jugando a las tragaperras en línea del BaoCasino".¡El primer apostador afortunado, de Rusia, se fue con la increíble suma de 23.364,90$! Y en lo más alto de su increíble sesión de juego, el jugador ganó 15.120$ en una sola ronda en la tragamonedas Victorious.El jugador que comentó su victoria dijo: “Tuve suerte y gané mucho en Bao. El servicio de asistencia fue rápido y amigable, hizo rápidamente la comprobación y respondió con prontitud. El casino también ha aumentado mis límites de retirada para poder obtener mis ganancias más rápido". Nuestra gran felicitación a BaoCasino.Otro jugador afortunadoLuego vino otro jugador con exactamente el mismo plan. Solo que esta vez el miembro afortunado era de Malasia y ganó la igualmente impresionante cifra de 12.846,02€.Su mejor ronda fue en la tragaperras Reactoonz de Play’n GO con un pago único de 8158,50€.¿Quieres intentarlo?Nos gustaría enviar una gran felicitación a los jugadores y al casino por sus rápidas retiradas. Ahora, si desea darles una oportunidad, pero aún no es miembro, ¿por qué no se registra hoy y solicita su paquete de bienvenida?Visite nuestra página de bonos de BaoCasino para obtener más información. También encontrará los términos y condiciones completos en el casino. Disfruta.

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