Scatterhall Casino - Pending withdrawal since April

I requested withdrawal beginning of April and it is still pending. My account is fully verified. I contacted live chat few times, but they are just answering that they are not responsible for payments and they will send ticket to finance department. I asked them to copy me in the request, but it is not possible because it is their internal matter. I asked them to give me phone number of finance department, but they have just email. I sent few emails to finance department but I have no answer till now. In May I cancelled my original withdrawal request and created new one, because I thought it can be problem that I requested it before my account was verified. Anyway it is almost 2 months and it is still pending. Again I contacted live chat few times, but they give me always the same answer. I also tried to call phone number published on website but the phone doesnt exist or it is disconnected.