Scatterhall Casino - No response and pending withdraws since April

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Información sobre las quejas

Casino en conflicto

Scatterhall Casino

Motivo

Pago retrasado

Cantidad

€ 2200

leroenneh Dinamarca

I have been trying to get in touch with this casino for months now.. I have around 2200€ in balance, which I would like to withdraw...

But here, 6 months later.... It's still pending... This withdrawal is from the 26th of April 2023..

I'm fully verified at the casino and I talked to live support, a lot of times.. They always write the same thing

( We don't handle withdraws, you have to contact the finance department, on this mail finance@scatterhall.com )

I wrote the first email on May 13th, 2023, and haven't had a response on that email yet..

The Casino has all my information, which I provided instantly, so this wouldn't be an issue..

They won't answer any emails and now they have shut down the live chat function..

I don't know what to do about this..

I actually went to the casino, because of the AskGamblers recommendations..

And now I'm sitting here, feeling cheated.

AskGamblers

Dear Scatterhall Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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