PokerStars Casino - Bonus given only partially

Dear VESELMIL,

We are sorry to hear about this. We are currently looking into your issue and will inform you about the outcome as soon as possible.

Kind regards
PokerStars Casino

Dear VESELMIL,

We are pleased to confirm that the missing rewards have now been credited to your account.

Kind regards
PokerStars Casino

Dear @veselmil,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Thank you very much. I hereby confirm that the issue was solved.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.