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NordisCasino - No contact from the casino for more than 3 days

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Información sobre las quejas

Casino en conflicto

NordisCasino

Motivo

Otro

Cantidad

€ 75

Publicado el 15 de septiembre de 2023

The few good reviews here and on other review sites are fake in my opinion. How can anyone write that live chat is good when there is no live chat at all?

The homepage is designed for deposits only. Technically, payments are not possible at all. If you go to Payouts via another menu and then to KYC, you will get a different error. I have tried to contact them on Instagram, and they told me to do the KYC and they will approve it after maximum of 72 hours, after 3 days nothing happened, I have tried to contact them on Instagram, Facebook, email... no response at all. It's been 10 days since I tried to withdraw. That can not be a coincidence. To me it's obviously a scam and I simply don't get how they can still have a license.

AskGamblers
Publicado el 15 de septiembre de 2023

Dear @Dearenos,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Publicado el 16 de septiembre de 2023

75 euros with the deposit bonus (20 is my deposit, 20 my winnings and the rest is the deposit no wager bonus)

Publicado el 16 de septiembre de 2023

Here is the proof

Publicado el 16 de septiembre de 2023

Can you flag this casino? They are really just scamming people and paying for good reviews. Its obvious. I wont get my money back, thats for sure. They have nothing to lose.

AskGamblers
Publicado el 18 de septiembre de 2023

Dear NordisCasino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

NordisCasino Quejas

  • 0 de 11 Resuelta
  • 2 días Promedio de respuestas
  • 1 semana Duración media de la queja
  • 1,159 USD Importe medio

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