Novedades


Novedades

Chancer.bet Casino - Waiting on refund and withdrawal

RESUELTA

Información sobre las quejas

Casino en conflicto

Chancer.bet Casino

Cantidad

€ 240

Dub22 Irlanda
hace 2 meses

Logged in here and deposited around 280 euro, played for a day and when i went to log in the next day after requesting withdrawal (image attached) my account was blocked, they said I excluded last year.

The casino then said my withdrawal will still go through and they will refund my deposits, which i appreciate, but u can see in image they processed my withdrawal on 17th feb but i still haven't got it, i have sent them my bank statement to prove this but they are still not paying me my withdrawal or my refunds.

It's over two weeks now!

AskGamblers
hace 2 meses

Dear Chancer.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dub22 Irlanda
hace 2 meses

Hello, they have paid out the refund but will not pay out the withdrawal as is their policy, theres nothing i can do so this can be closed, thanks anyway

AskGamblers
hace 2 meses

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.