Novedades

  • Novedades
  • Notificaciones
Buscar
Busca entre cientas de máquinas tragamonedas, bonos y casinos en línea.

Búsquedas recientes

Borrar

Las notificaciones
no se cargaron

Recarga

No
tiene ninguna
notificación.

Recarga
Ver todo

Las notificaciones
no se cargaron

Recarga

No
tiene ninguna
notificación.

Recarga
Ver todo

Bettilt Casino - Withdrawal window bugged

RECHAZADAS

Información sobre las quejas

Casino en conflicto

Bettilt Casino
Publicado el 24 de mayo de 2020

Hi! When I'm trying to make a withdraw I use the Visa/Mastercard method (same as I used to deposit) but it looks like this:
https:­//i­mgu­r.c­om/­a/x­kyGMlk

I've spoken with a few different people in the live chat who asked me to clear cache/cookies, which I've done and nothing's changed. They also asked me to just enter my card number in the window you see.

I've also tried withdrawing on both PC and Android but it's the same issue.

Has anyone else encountered this bug and if yes, did you resolve it?
Also, is there any other way I can get the casino to send my money, like providing them with bank details etc?

Kind regards,

/ Christian

AskGamblers
Publicado el 19 de junio de 2020

Dear all,

This complaint has been reopened as per {{casino}} request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Publicado el 19 de junio de 2020

Hello Dear Askgamblers,

We couldn't open the https:­­//­i­m­gu­­r.c­­om­/­a­/x­­kyGMlk for check the issue.
Could you please request customer, to send us the correct link and then, we can check what the issue and fixed it.

Thank you!

AskGamblers
Publicado el 19 de junio de 2020

Dear @c0nfusedSLOTS,

AskGamblers Complaints Team kindly asks you provide the correct link to the casino so that the issue can be checked and fixed.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Should you fail to update your complaint within the specified timeframes, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body instead.

Thanks in advance for your cooperation.

Bettilt Casino Quejas

  • 9 de 10 Resuelta
  • 1 día Promedio de respuestas
  • 1 semana Duración media de la queja
  • 2,459 USD Importe medio

Tiene problemas con Bettilt Casino?