On 01/19 I deposited €394.70 at Betsafe, and everything was always good, until I decided to withdraw the money I had won, which totalled €1027.06 including the deposit amount.
With my documents already verified, I tried several times to withdraw and they always refused and said that my bank details were incorrect. I claimed several times that they were right and that they were filled out exactly the same at Betsson (another casino of the same group and that has the same layout for payments) and that I had never had a problem. I'm sending an image comparing the bank details I put in Betsson and Betsafe showing that even though they are the same, only Betsson accepted. I also tried to make the withdrawal to Neteller, which they refused and asked to be through the bank account, which would obviously be refused again.
After weeks of trying to talk to support I'm already tired of the same ready answers and I would like to solve this soon.