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I have been waiting my withdrawal for 6 weeks already


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Por Joni S.
hace 3 años

I have been waiting my withdraw now 6 weeks. Even casino already once said weeks ago that my withdraw has been cleared, but during site update my funds came back to my casino account.

Several times Beem Casino has said my withdraw will probably be processed "next week" or so, but nothing has happened. All this waiting even I have made withdraws earlier and I have cleared KYC-documents.

They have said my withdraw will probably be processed via manual bank transfer to speed it up, but I have been waiting that for weeks now.

Casino en conflicto Beem Casino
Cantidad €700

Discusión

User name

Dear Beem Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Hi,

I don't know how to update my complaint, but amount of withdraw is 700€
User name

Dear @juliusheide,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Estadísticas de quejas de Beem Casino

Resueltas 18 / 44
Cantidad promedio $2,228
Duración media de quejas 8 días
Tiempo de respuesta promedio 3 días