Waiting for my withdrawal since September 2022

My withdrawal is taking longer than 7months. The have stopped replying to my communications. I will attach my email to them with no reply form December last year and the web page transaction history to show date of withdrawal 07.07.2022.! There has never been any communication to me about verification or any acknowledgement of my withdrawal!

I have made a withdrawal on 12 November 2022. I contacted Beemcasino's customer service, they answered on 11/14/2022

"Currently, we have all the needed documents.All withdrawal requests process on a first-come, first-served basis.

We try to do this as quickly as possible."

Beemcasino announced that they have all necessary documents and they haven't asked for any other documents since then. If they have all my documents, then why have they still not paid my withdrawal?

This raises great doubts, especially since I have read similar experiences from many other people who have not received their withdrawals. I have since sent a message to Beemcasino twice by email, but they have not responded to either message. I like this casino by the way, it would be a real shame if they don't act honestly.

I have problems on getting my withdrawal from BEEM casino. My account has been fully verified for a while, I’ve done many deposits and many smaller withdrawals from there, without any problems.

However, now I have been waiting for a week now, and I’ve been asking that how long does it take etc. All what they are saying is that it may take a while and they can’t give me any deadline on it. It is really frustrating when you use own money to deposit, and if you win, then you have problems withdrawing them.

Please help with this one. Usually the withdrawal time has been 24 hour. And now when it is little bit bigger amount of money (still under 1k€) then they are trying to keep that money in there and waiting me to cancel the withdrawal etc. I hope that this get solved out asap.

I have a gaming account with Beem Casino and I deposit 100 Euro Via Crypto because they send me a bonus offer via sms, but after deposit, bonus was not received.

So I gamble with raw money and want to withdraw my balance of 160 Euro. I made a withdrawal request on 19 Aug 2022 for crypto withdrawal.

Now more than 15 days passed my withdrawal is still pending and Beem Casino doesn't reply with satisfactory reason for this delay.

Plz help me.

I sent my documents on august 3th and they have still not verified my account. I requested a withdrawal of 460€ on 4th of august and I still haven't received my money.

I have been in touch with support many times this month regarding this issue but they are not helpful at all, they only say they are sorry for the delay and are working on it, every time. I just want my money.

I've been waiting over 1 month now for Beem to pay me. It's funny. I used them before and never had an issue withdrawing. Had my money within 3 days I believe.

Anyway... won 700 dollars and went to cash out. All of a sudden my account had to be verified AGAIN. Turns out all my information was gone including my history before the deposit I made prior to my winning. Like my past play disappeared? And now I've been emailing (because they have me unable to use the chat) for a month looking for answers and getting the same runaround every time. "We understand your frustration and assure you you will get your money". Yet here I am... no 700$.

Beem has been great with large bonuses and variety of slots.

I finished a monthly tournament on August 1, 2022 in 7th place, which has a payout of 100 EUR. Typically, in the past, tournament winnings are paid out immediately however 1 week later, and they are still unresponsive to my request.

I have added a screenshot where it states the “LUNAR TOURNAMENT” TERMS.

6.7 The awards will be added automatically after the tournament ends.

I see other people are facing the same issue, I understand that these are bonuses, but when running a tournament a trustworthy casino will follow-through with their commitments.

The chat has been absent for days, I have checked it at all times of the day. I have sent over 15 emails at least, everything is getting ignored.

I have sent 4-5 emails & live chat no longer answers me, they simply say no update or do not reply at all.

The other bonus I am missing are 2 Golden Free Spins BeemBoxes from the VIP level 8 and 9, see attached screenshot.

It says they have been collected, but they are not credited to my account. Again the support won't reply to me, and these rewards are earned after wagering thousands of euros, I am very frustrated right now. I just want the hard earned bonuses credited. I have made tons of deposits in this casino, and never once a withdrawal, this is beyond infurating!