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888 Casino - I had a win of $280 US in mid May which I attempted to withdraw

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Información sobre las quejas

Casino en conflicto

888 Casino

Cantidad

$ 280

Publicado el 18 de junio de 2024

I have been playing at 888 Casino for approximately 8 years. In the past my wins were paid out with no problem. Lately not so much.

I had a win of $280 US in mid May which I attempted to withdraw on May 24. (1)

The Casino asked for some verification which I supplied and was eventually approved (2) (May 28)

After several days i noticed that the funds were still sitting in my account so i made an inquiry through chat(3)

I was given the withdrawal times (4)

I waited and then on June 12th i made another inquiry (5) and was put off again.

I read the Ask Gambler instructions (June 16) and then asked if the Casino had a dispute resolution department and was told yes.

This was on June 15 and no one has attempted to contact me.(6)I have now been waiting 25 days for my $280 U S win and have been given no excuse for the delay Additionally no one has made an effort to contact me. I really would appreciate your help in resolving this.

Best Regards, An Unhappy Gambler

AskGamblers
Publicado el 19 de junio de 2024

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

888 Casino Quejas

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