I have been waiting for over a week for 888 casino to verify my documents.
I have sent my documents in multiple times and emailed operations many times with no response. This is also delaying my withdrawal.
I have used this site a lot and it is very frustrating that I have to keep verifying my account almost every time I withdraw money.
The waiting period is also very frustrating as they say on their site that it’s only a 72 hour waiting period for verification.
AskGamblers
Dear @DMoreira,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
The amount that they owe me is $7,000
AskGamblers
Dear 888 Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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