888 Casino - Did not received £559 payment

Hi NIKKIMUR81,

We're terribly sorry for the inconvenience.

Can you provide your account username or support ID so we can check this further please?

Rest assured this will be checked as soon as possible.

Sincerely,
888 Team

Dear 888 Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi NIKKIMUR81,

It appears we've sent an email regarding your concern.

You may respond to it then we'll assist you from there.

Thank you so much for your patience regarding this matter.

Sincerely,
888 Team

Dear @nikkimur81,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

This has been resolved thank you

Hi there,

That's great to hear! It's our pleasure to assist you. Have a nice day!

Kind regards,
888 Team

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.