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1xBet Casino - Deposit not credited yet

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1xBet Casino

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₹ 10000

Publicado el 29 de enero de 2024

I made deposit of 10000 rupees In my 1xbet account. It's been 3 days since I kept on complaining to them via email and chat support but they keep on saying that 'your deposit is being processed '. Since last 3 days they have been saying the same thing and not crediting my deposit. My gaming I'd is 273345569

Publicado el 30 de enero de 2024

Dear user,

According to verified information, the transaction was held on the bank's side. The provider is currently processing your request. If the funds are not returned to you within 14 banking days, please contact us at info-i­d@1­xbe­t-t­eam.com with a statement for the entire period.

Best regards,
The 1xBet Team

Publicado el 30 de enero de 2024

I'll wait till 14 days then let's see what happens

Publicado el 2 de febrero de 2024

Dear user,

Can you confirm if you have received the deposit, or are you still waiting? Do you need any further assistance from us?

Best regards,
The 1xBet Team

Publicado el 2 de febrero de 2024

I am still waiting not received deposit or refund yet

Publicado el 5 de febrero de 2024

Dear user,

We have submitted a follow-up request to the provider, but unfortunately, it is still in progress. Please wait within 14 banking days. If the funds do not return after this time, kindly contact us via the email provided above.

Best regards,
1xbet team

Publicado el 7 de febrero de 2024

It's been 11 days still I didn't got any refund

Publicado el 9 de febrero de 2024

Dear user,

The Security Department kindly requests you to directly contact them via email at securi­ty-­en@­1xb­et-­tea­m.com, specifying the correct gaming account number in the email along with all the details and confirmations of this transfer.

All the best,
The 1xBet Team

Publicado el 9 de febrero de 2024

Dear user,

We sincerely apologize. The last message was sent in error. It has not been 14 working banking days since your deposit, so we kindly ask for your understanding and patience. If the funds are not returned to you within 14 banking days, please contact us at info-i­­d@­1­x­be­­t-t­­ea­m.com with a statement for the entire period.

All the best,
The 1xBet Team

Publicado el 12 de febrero de 2024

It's 16 days still money not credited to my account please accelerate the issue

Publicado el 12 de febrero de 2024

Merchant Bank has denied the chargeback and amount not credited into 1xbet also

1xBet Casino Quejas

  • 24 de 28 Resuelta
  • 1 día Promedio de respuestas
  • 2 semanas Duración media de la queja
  • 1,121 USD Importe medio

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