Account blocked and going for verification
Hello,
My 1xBet account /702556945/has been being reviewed by the 1xBet security team for a long time.
During the verification, I followed every single instruction and submitted all requested documents such as selfies, id documents, bank statements and etc.
On the 21st of November, the security team requested me to send a notarized copy of my national ID document to the following address via post.
(Guadalajara, Jalisco, Mexico, C.P (zip) 44534, Apartado postal 33-01.)
I asked the security team if I could send my document with DHL's paid postal service in order to deliver my mail liable and fast.
The security team replied to me "Dear customer, in case you use a paid delivery service to send documents, you should use the following address:
"Guadalajara, Jalisco, México
Avenida. López Mateos Sur #8011 interior F
Tlajomulco de Zuñiga, colonia san Agustín Zip. 45645".
I sent my document to the address above on 21st March. My mail package has already arrived at the DHL sorting facility in Guadalajara, Mexico. And was successfully delivered 4 days ago. But the security team did not say anything about whether my parcel was received or not.
I just want to find out if my parcel has been received or not and how far my verification is going???
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