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Bitte beachten Sie, dass Viks Casino den Betrieb am 1. Juni 2019 einstellen wird.

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Viks Spielothek

Spielerbewertung 36 Bewertungen
Beschwerdebeantwortung 3 Beschwerden
2 Tage durchschn. 3 Beschwerden
Was uns gefällt
  • Riesige Sammlung der bekanntesten Spielautomaten von mehreren Anbietern
  • Kompatibel mit den meisten Desktop- und mobilen Geräten
Was uns nicht gefällt
  • Zugang für mehrere Länder und Territorien gesperrt, darunter Frankreich, Indien, Spanien und die USA.
  • Kein rund um die Uhr verfügbares Live-Chat
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Viks Spielothek Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
http://www.viks.com
Gründungsjahr
2016
Lizenzen
Malta Gaming Authority (MGA), Curacao, Britische Glücksspielkommission
Partnerprogramm
Sprachen
Englisch, Finnisch, Deutsch, Norwegisch, Schwedisch
Typ
Instant Play, Mobile

Viks ist eine elegante, Instant-Play-Online-Spielothek mit einer umfangreichen Auswahl für Spieler für den Desktop sowie auf Mobilgeräten. Es wird durch eine Vielzahl an Anbietern unterstützt, darunter NetEnt, Microgaming, NYX, Play’n GO, Merkur Gaming und Playson. Viks Spielothek ist auf Englisch, Norwegisch, Schwedisch, Finnisch und Deutsch verfügbar und von der britischen Glücksspiel-Kommission sowie von Curacao eGaming lizenziert.

Eingeschränkte Länder und Territorien

Viks Spielothek ist eingeschränkt für Einwohner von Bulgarien, Dänemark, Estland, Frankreich und seinen Territorien, Ungarn, Indien, Italien, Irland, Polen, Portugal, Spanien, den USA sowie in allen anderen Ländern und Territorien, die in den Angaben über unse Spielothek gelistet sind.

Online Spielautomaten

Spielautomaten-Liebhaber finden alle erdenklichen Spiele bei Viks Spielothek. 

Mobile Spiele

Viele der Spielautomaten- und Spielotheken-Spiele in der Viks Spielothek können unterwegs genossen werden. Die mobile Version der Spielothek ist direkt über einen mobilen Browser verfügbar. Die Seite unterstützt fast alle iOS-, Android- und Windows-Geräte, ohne dass man die App eines Drittanbieters herunterladen muss.

Support

Viks Spielothek bietet mehrere Möglichkeiten für eine Verbindung zum Support. Die schnellste davon ist der Live-Chat, der direkt über die Website der Spielothek verfügbar ist. Die Spieler können sich mit einem Kundendienstmitarbeiter von Montag bis Freitag von 9 bis um 22 Uhr MESZ und von Samstag bis Sonntag von 9 bis 20 Uhr MESZ in Verbindung setzen. Alternativ gibt es die Möglichkeit, die Spielothek über eine internationale Telefonnummer, eine Nachricht oder per E-Mail zu erreichen. 

Sicherheit und Fairness

Viks Spielothek verwendet modernste SSL-Verschlüsselung, um die Sicherheit der Spieler zu gewährleisten. Diese Technologie macht es praktisch unmöglich, dass jemand personenbezogene oder Finanzdaten, die an die Spielothek übermittelt wurden, stehlen kann (unabhängig vom Zweck).

Die Spiele bei Viks Spielothek entsprechen den strikten Fairness-Standards der britischen Glücksspiel-Kommission. Die Spieler können sich sicher sein, dass jede Spielrunde durch einen wirklich fairen Zufallszahlengenerator angetrieben wird (ZZG), der regelmäßig von unabhängigen Prüfstellen wie eCOGRA, GLI, und iTech Labs geprüft wird.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Viks Spielothek hinterlassen haben.

Alle Beschwerden anzeigen
Viks Casino - Unfair confiscation of $2011.00
On March 28th I deposited $ 1970.00 at Viks Casino, and I did not requested any bonus. After some bets at live roulette I requested a $ 4001.00 cashout. On March 29th they sent me an email requesting my documents to go through the verification process. On the same day I sent the requested documents, and the next day they replied that my account was verified. As of April 2 Viks Casino began to act dishonestly. After complaining about the delay in processing the cashout, they sent me an email requesting new documents and saying that the document I sent was expired, even though they had approved the document 2 days before. I showed them that the document was not expired and also sent a selfie holding my ID. The next day they agreed with me, but my cash out was still pending. Whenever I complained about the delay in processing my withdrawal, they always gave me the same response saying that they would send my request to the finance department to speed up the processing time. On April 6, after a new complaint, they told me that the withdraw was undergoing security checks. And to my surprise, today, April 10, they told me that my winnings had been confiscated because of opposing bets, which is a breach of their terms and conditions. They did not process my withdrawal and returned to my account just $1990. I asked them to tell me specifically which rule I breached, and they told me it was this: "11 COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY • Undertaking fraudulent activities to your advantage, including the use of a stolen, cloned or otherwise unauthorised credit or debit card, as a source of funds;" I answered saying that I was not understanding their decision. I did not do anything that fits these hypotheses. What fraudulent activity could I have committed to gain advantage? I made bets only with my own money. I did not use bonuses. I also did not use stolen or cloned credit cards. But they always give me the same vague answer that the winnings were confiscated due to opposite betting, which is a breach of our terms and conditions. Now I can not even log in to my account and the new $ 1990 withdrawal has not been processed either. I can prove everything I'm saying through emails. I've never seen anything like it. Viks Casino is simply stealing me. I never ask for bonuses just to avoid this type of problem. I just made some bets, I won and now they do not want to pay me. What's worse is they do not even give an explanation. They just say I made opposing bets. I wonder what this is? What kind of advantage did I get out of it?
staus Gelöst
$2011
Viks Casino - Delay and no answer from the verification team
Hi. I signed up at the Casino for a while ago bee they are rated with more and 9 stars at your Casino (9.04) for the moment. Wednesday 29/3 I was able to win 22.000 Sek (2.200 Euro) and I sent in all my papers 9:30 PM and asked them how long I have to wait for the kyc. The say I have to wait up to 48 hours, the second time the said 48 hours not up to 48 hours. The mail under is sent this evening one hour before the 48 hours passed. I means they just sit there and wait until 48 hours passed and then after that "maybe" have a look at my papers. I wait for a withdrawal of 22.000 Sek and regarding they terms they ask for verifikation over 23.000 sek (2.300) Euro. So my misstake was that I send the kycs to them before the asked me for them beq I think they should hand this in a serious way, but they don't akt like a 9 star casino should do. I wait for withdrawal and now mor than 48 hours passed and the kyc verifikation is not even done. I have not act like that if they have 6 or less stars on your site. So I felt that I need to open a case here to help me solve that SLOW process. Regarding there own terms they don't need to do a kyc under 2.300 Euro and the still hold my withdrawals. 5.5. The identity of the player will be verified on cumulative withdrawals of €2,300 5.6. In certain circumstances we may have to contact you and ask you to provide further information to us directly in order to complete the Checks. If you do not or cannot provide us with such information then we may suspend your Account until you have provided us with such information or permanently close your Account. Additionally, you will have to provide identification whenever you make a withdrawal of funds amounting to Two Thousand Three Hundred Euros (EUR 2,300) or more. The answer from them. Dear Dennis, Thank you for your reply. Your documents have been forwarded on Wednesday 21:16 CET, at the moment the time is 20:05 CET. The 48 hours has not elapsed. I have sent the verification team a reminder to get back to us as soon as possible regarding your account verification. Thank you for your patience. Have a great weekend ahead! With best regards, Ida Viks Casino
staus Gelöst
kr22000
Viks Casino - Unfairly confiscated withdrawal

on friday night (3/3/17) i set up an account at viks.com. i deposited 700.00 gbp into my account in total. at the same time i had an account at playfrank which I came to discover a few days later that it is also run by everymatrix. i sent in a request to self - exclude from play frank but still had my account open at viks.com as i was waiting for my withdrawal to come to me which was for 1700.19 gbp.

on sunday morning (5/3/17) I got an email from everymatrix to say that my account with playfrank was now self excluded and the self exclusion period had now started. i got an email 2 minutes later to inform me that they rolled back my withdrawal request on my viks.com account and put 700.19 gbp back into my account so i could withdraw it. it did say that 1000.00 gbp withdrawal was a success but i have since been told by viks.com that they have confiscated this as i was self excluded. this is wrong as my self exclusion started on 5/3/2017 and in this case my winnings have unlawfully been confiscated.

whilst i am not a person who wants confrontation and an argument, I do expect to receive my winnings which i am rightfully entitled to. i was not self excluded at the time i made the deposits and made the withdrawals.

i have attached a copy of the screenshot which I took on the sunday showing the pending and so called successful withdrawals. what they have done is unlawful as the facts show that my self exclusion was active from 5/3/2017, 30 hours after my withdrawal request.

i am attaching a copy of the screenshot and emails to show the situation with regards to my withdrawals.

i look forward to your response.

kind regards

carl


this is the email chat...


From: EveryMatrix Selfexclusion Team

Subject: Re: Self exclude - azzurri26

Date: 5 March 2017 at 07:39:20 GMT

To:******************@hotmail.com

Reply-To: EveryMatrix Selfexclusion Team


Dear ,

We have added a special role to your account which will allow you to login and withdraw your deposit back from VIKS.COM . Please let us know once the withdrawal is set up so that we can process it immediately.

We recommend you always check the T&C for the license holder's name before registering on any new websites.

Yours Sincerely,

EveryMatrix Self-exclusion Team


On Sun, 5 Mar at 7:37 AM , EveryMatrix Selfexclusion Team wrote:

Dear,

Your request to self-exclude has been acknowledged and now activated until 05/03/2022.

For your own protection, kindly note that during the period of self-exclusion it will not be possible to activate your account. Also, it will not be possible for you to open any other accounts and gamble with any sites managed and operated by EveryMatrix. Should you manage to register an account with one of our partners we will exclude any such account/s and potentially retain your winnings and return the deposits on any such account.

Kindly visit Terms and Conditions for more information about how we treat self-exclusions.

If you feel you might have a gambling problem, we advise you to consider seeking help from a professional organisation. Please visit our Responsible Gaming pages for more information on this subject.

staus Gelöst

Beschwerde-Statistik

Gelöst 3
Durchschn. Betrag $ 1,520
Durchschn. Dauer 7 Tage
Durchschn. Antwortzeit 2 Tage

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Top-Bewertungen unserer Spieler

Viks Casino is another newly added casino at Askgamblers site with Netent, Microgaming software, well of course they have plenty other casino games but even if they do I never play other providers or I might be that I am addicted to Netent and Microgaming slots so thats the reason I never try something new. When iopened my account at Viks Casino I made small mistake, meaning they were giving free spins on Starburst slot, actually my bad, for not reading the promo they were running, because that was a deposit promo with some code added so you can claim hose free spins.

So after 2 weeks later I thing I decided to take advantage of their promo. They were giving and I think they are still running thge same promo of % match deposit plus 100 free spins on Starburst slot. Well the wagering of the bonus must admit is a huge one, because you need to wager the deposit plus the bonus given X 30 and thats not so small sum to be wagered. But having only 10 euros I still decided to give it a try.

Honestly I was surprised when those 100 free spins were available right after the deposit made, not like other casinos are giving the day after or 20 free spins a day. Well there is a catch in the free spins as well and must admit that, I didnt like it at all, because the maximum you can withdraw from those free spins was only 100 euros. Well those are their terms andi have already accept them, so was ready to give it a try.

Be careful if you take their bonus, there are so many games restricted to be played. When I opened DOA to play, no can, but the biggest surprise or shock was I couldn't play Piggy Riches slot, just because this game was on restricted games as well. So not so much I could play. Lost the bonus and the bonus from the free spins very quickly and must say I was disappointed of their bonus terms, so far I have played at many casinos but having Piggy Riches as excluded game for wagering a bonus it was really not so nice surprise. Even if I decide to play here again, I will never take any bonus from this casino. Good Luck

Wanted to try out a new site. Made a min deposit and got the 100% match bonus. But before I made my deposit I went to livechat first to go over a few things.

First I asked how come I don't see any Netent games? He replied with you're from Canada you should be able to see it. 20 free spins on Starburst will be there after I deposit? He answered yes.

So I went ahead with the deposit. Got the 100% tried to play the 20 free spins first but can't find the game. Did the search games but nothing. Went back to live chat told him I can't find the game, he asked me to hold while he checks. Came back and told me sorry unfortunately people from Canada are not allowed to play Netent games. Told me 5 minutes ago that I can?

So I asked him if I can get my deposit back he said sure let him remove the bonus so I can make a withdrawal. Waited again, came back and told me to wait till Monday because the one that's suppose to be working is not here? So I said don't worry about it don't want to wait till Monday so I'm just gonna play. Then he said I have to wait till Monday because he screwed up, instead of removing just the bonus he removed also my deposit.

I'm not pissed at him really, I'm pissed at whomever put the guy on livechat when he doesn't have a clue on what he's doing. That's like putting a guy in a takeout window and he doesn't speak a word of English. I did screenshots of the chat if anyone wants to see it. Let's see what happens on Monday.

The Viks Casino was established in 2016. Next, it is about a casino that is new on the online gambling market. It is expected from the new online casinos to offer something more even better than the old competition so they can come to its part of the cake in this business. It seems to me that the Viks seriously took the competition and the battle for every customer so their website is translated into several world languages. Also they offer a number of options for deposit and withdrawal.

What is most impressive about this casino is that here for the currency you can select between about 30 world currencies. Not bad, but one of the most important things to me is the fast cash-outs process and a good and instant casino support. I decided to check it out so that I contacted the casino support via live chat. They have a really quick support and Alex (the live chat operator) confirmed to me that in their casino, the entire withdrawal process including the pending time takes 24 hours if for a method for withdrawal you have not selected a bank transfer.

For now, the Viks Casino has successfully passed my test, so they have good support and a pretty fast cash-outs process. I only got left to check the bonus offer of this casino. Because of that, I have not contacted the support again and I decided to look for this information on their website. Their website looks clean and the navigation is easy here. I found that they have one welcome bonus in the offer of 100% + 20 free spins on Starburst, but I did not found any information about the wagering requirements so I contacted the live chat support again and I got answer that they amount 30 x d + b. All in all, this is not a bad offer but the bonus percentage could be a little bit bigger than these 100%. It seems to me that this is a serious and good online casino that deserves a chance. Therefore, it will get high 8 out of 10 possible stars from me.

I like the NetEnt games and support was good service, they are quick.

Part of Everymatrix. I had registered on Friday was playing all weekend had some decent wins then had a big win over £1000. 5 minutes later received an email saying i had self excluded of one of there other casinos and now my winnings are void.
Stay away from this casino is my recommendation.

Just joined this site today I was a bit wary after reading some of the comments on here but I entered the promo code and I got the 100% matchup. The site is well laid out easy to find the slots you are looking for. It has all the top Netent and Microgaming slots that I look for when joining a new site. So it looks like a good site to me time will tell what they are like if it comes to paying out.

Live chat was there instantly when I went on there as the site was not in English so I needed help to convert it into English.

I got the 100% matchup but when I went to starburst for the 20 free spins they were not there but I've not read all the terms maybe they will be there tomorrow.

Good looking and nice, modern and flat design. Good selections of games (my favor: Net|ENT,) and IGT.

Operated by EveryMatrix, hence it is trustworthy casino.

They bonus is not valid, please see my comment regarding their bonus: VIKS20FREE. Anyway this is minus regardless they have not issued the promotion here or they just want to attract players with false promotion. This will take out 4 stars.

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