WinGaga Casino - Delayed withdrawal of 400 euros

Dear WinGaga Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per WinGaga Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear All,

Thank you for reaching out to us.

We apologize for the delayed response, but we used this time to investigate the situation and resolve the issue thoroughly. Please be informed that the customer's withdrawal request was processed on our side on 05/09/24, and currently, there are no pending withdrawal requests or active balances on the account.

Thank you for your understanding.

Kind regards,
Wingaga team.

Dear @Sirtimid77,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.