Beschwerde #4 WinGaga Casino

Keeps rejecting payment request

Von BIHARIANTAL

vor 10 Monaten

Hello, I am Antal Bihari, unfortunately I would like to ask for your help! I registered at WinGanga casino through their platform where I won 70 euros for the first time. I requested a withdrawal request to the bank account from which I deposited. It successfully arrived in my account within 5 days. I thought I would play again and I was lucky again so I started a withdrawal request for 80 euros again. 5 days passed and they canceled my withdrawal request! I contacted them and they said that my bank rejected the transaction! Of course it is not true because I contacted my Revolut bank customer service and they said they could not find any problems that is why I can receive transfers and they do not see any transfer attempts! I requested my rejected withdrawal request again and it was canceled again! I tried to request it again but now they have blocked me from even trying to request it again! It's outrageous how people are being deceived! Thank you for reading! I look forward to your response as soon as possible! Best regards, Antal Bihari

Unseriöses Casino WinGaga Casino

Grund Verzögerte Auszahlung

Betrag €80

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

BIHARIANTAL

• 1 Bewertungen

vor 10 Monaten

My second withdrawal request was canceled 20 times! After many complaints, my withdrawal request was successfully received today! The rules state 5 working days. In the end, it turned into 9 days and 1x 2x complaints per day. And 1 complaint about the ASKGAMBLERS platform. It makes me wonder if I should continue using their platform, but it is also possible that there really was a system error!

WinGaga Casino

• Representative

vor 10 Monaten

Dear bihariantal,

After checking your account, your recent withdrawal seems to have been canceled by you and requested anew.

Please keep in mind that in case of cancelation, the withdrawal process starts from the start.

Best regards,
Wingaga Casino Team

BIHARIANTAL

• 1 Bewertungen

vor 10 Monaten

Dear WinGanga casino, the biggest problem is that they have been working on the problem for days, but nothing is happening! Don't worry, I'll play it as soon as I have time so you don't have to pay! You want this anyway, that's what the whole problem was about! One day, they'll get tired of complaining!

WinGaga Casino Beschwerde-Statistik

Gelöst 5 / 5

Durchschn. Betrag $5,754

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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