Wildblaster Casino - Confiscated my winnings due to unjustified accusations
I created an account on September 9 and made my first deposit in the amount of 20 US dollars. I was offered a 100% bonus, I accepted it. Fulfilled wagering requirements. Requested a withdrawal of 240 US dollars. After that, I received an e-mail that the verification of the account required documents, namely, a photo of my passport, a screenshot of the payment method and a selfie with a passport and a leaf in hand that says "Hello Wildblaster" and the current date. September 18, I uploaded these documents. After that, I received an e-mail that their system had detected fraudulent actions when using my game account and that my winnings would be confiscated, the account would be closed.
I wrote that there was no fraud on my part, I am ready to prove it and provide any documents upon their request.
I asked them to explain exactly what fraudulent actions were discovered. They do not want to explain anything, they say that the account will be closed by the decision of the casino administration.
I believe that the actions of this casino are not legitimate. If they deprive me of winning, they are obliged to explain what exactly I am accused of.
I wrote that there was no fraud on my part, I am ready to prove it and provide any documents upon their request.
I asked them to explain exactly what fraudulent actions were discovered. They do not want to explain anything, they say that the account will be closed by the decision of the casino administration.
I believe that the actions of this casino are not legitimate. If they deprive me of winning, they are obliged to explain what exactly I am accused of.