VulkanVegas Casino - Tired of waiting for my withdrawal of 500 Euros

Dear VulkanVegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear HARDS1987
Please kindly refer to the message that you posted above. It does look that you did not accept the transaction in you Interac Account.
The transaction was approved by the casino strictly according to T&Cs.

Kind regards

hi, i have auto deposit on my account, so everything that was sent by interact or gigadat will automatically deposited on my account,

Everyday for 3 weeks now i always my bank account and email inbox including spam folder, but unfortunately i havent recieved any email that notify me if it is deposited,

Dear HARDS1987
Just as previously stated, the status of the transaction says, that it was not accepted by you.

Kind regards

how can i accept it if i dont recieve any emails, and besides, i have autodeposit set up on my account, i wont complain here if i dont have issues with the withdrawal, i did withdrawal before and this is the only time i had issue,, please dont make it difficult for us, this withdrawal is going 4 weeks now,

Dear HARDS1987
The PSP cancelled the payout request upon our request. Money is now back on your balance.
Please kindly make a new withdrawal request and make sure you are able to accept it.

Kind regards

Dear @hards1987,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello
We'd like to confirm, the player received funds at 23.02.2024 09:11:57 (UTC)

Best regards

Dear @hards1987,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.