Beschwerde #10 The Slotz Casino

Payment delayed for 17 days

Von tomatsallad

vor 2 Monaten

Hi,

I have now waited 18 days for my withdrawal and I get no update on why there is a delay.

I created my withdrawal on 28/2-2026 and have since then gotten no update or reason on why it has taken so long.

The only answer I get from support is the standard "dont worry it is being processed"

I could understand there is sometimes delays but 17 days without any communication is not reasonable.

Unseriöses Casino The Slotz Casino

Grund Verzögerte Auszahlung

Betrag €500

Diskussion

AskGamblers

• Support Team

vor 2 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

tomatsallad

• 1 Bewertungen

vor 2 Monaten

Hi,

After 20 days my withdrawal has now been processed. Thank you once again Askgamblers.

AskGamblers

• Support Team

vor 2 Monaten

Dear @tomatsallad,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

The Slotz Casino

• Representative

vor 2 Monaten

Dear AskGamblers Team and tomatsallad,

We would like to confirm that there are no pending withdrawal requests on the player’s account. All payments have already been processed and successfully paid out on our side.

Please note that the timeframe in which the funds appear in the player’s account may vary depending on the payment provider’s internal policies and processing times.

Kind regards,
TheSlotz Team

The Slotz Casino Beschwerde-Statistik

Gelöst 12 / 12

Durchschn. Betrag $469

Durchschn. Dauer 4 Tage

Durchschn. Antwortzeit 2 Tage

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