Sportuna Casino - Delayed withdrawals for 3 weeks

Dear WILDCHAPO2,

Thank you for reaching out to us.

We are happy to inform you that your previous withdrawal requests have been successfully complete.
We can see that you placed new requests. Please be informed that it can take up to 3 working days in order to finalize your payment.

We thank you for your understanding.

Kind regards,
Sportuna Casino Team

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

It’s now been 8 business days for my 3 withdrawals to be processed. Support tells me that there is a delay in the process which is always their excuse. My VIP host told me I needed to deposit and eager more to get my withdrawals done quicker. I have deposited $1000 and gambled 100k this week. Still I am waiting for my withdrawals. This is extremely frustrating.

Dear WILDCHAPO2,

Thank you for getting back to us.

We understand the importance of a swift withdrawal and would like to extend our apologies for any inconvenience caused by this delay.

Our team is already aware of the issue and are working to process your withdrawals with the utmost priority. Please bear with us just a bit longer and you will see the full amount reflected in your bank account.

We are grateful for your patience and understanding.

Kind regards,
Sportuna Casino Team

It’s no been 11 business days for a withdraw that is supposed to happen in 3 business days. I’ve been extremely patient and this is extremely frustrated. Currently have 78,5K in my bankroll. This will take 6 years to get.

I got my withdrawals today. Thank you. You can close this AskGamblers. Thank you for all your help. Your support team is amazing.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.