Beschwerde #30 SpinBetter Casino

Impossible to withdraw money and ignoring the problem

Von Nema

vor 1 Jahr

Hello,

From 23rd October trying to withdraw money from this casino (about 1100 $).

Made a deposit from Piastrix, and tried there. But always an @operator mistake. denied@.

Then I made deposit from my TRX wallet and played a little. When I tried to cashout to my TRX wallet they told me that this was denied because I must withdraw ONLY to Piastrix! On my question about when Piastrix will work - payment support told me @We dont know@!

They dont give me any alternative methods or how to solve this problem. Ignoring the direct question about TRX and etc.

Please help, I still dont understand how @casino@ has so a good rate here.

Unseriöses Casino SpinBetter Casino

Grund Verzögerte Auszahlung

Betrag $1100

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nema

vor 1 Jahr

Thank to Askgamblers problem is solved. But it was hard when casino throw me like a ball from payment to security , from there to support and so on. I think its very bad for such overrated casino with 9.1 points. After 1 week i only recieved my money, payment department worked awful.

AskGamblers

• Support Team

vor 1 Jahr

Dear @Nema,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

SpinBetter Casino

• Representative

vor 1 Jahr

Dear ,Nema

Thank you for reaching out! We’ve reviewed your account and can confirm that all your funds have been successfully withdrawn, and there are no pending withdrawal requests on our end. It appears everything is in order.

If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to let us know — we’re here to help!

Best regards,
SpinBetter team

SpinBetter Casino Beschwerde-Statistik

Gelöst 28 / 29

Durchschn. Betrag $1,906

Durchschn. Dauer 7 Tage

Durchschn. Antwortzeit 2 Tage

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