Sol Casino - Uncredited deposit issue

Dear AskGamblers Team, I am writing to bring to your attention a recurring issue regarding uncredited deposits, similar to my previous experience which was resolved following my complaint over here in the past regarding SolCasino.

Current issue: Specifically, on May 10, 2025, I made two separate deposits at SolCasino , one for INR 2400 and another for INR 2200. Unfortunately, as of today, neither of these deposits has been credited to my account. I have followed up with their chat support multiple times and provided screenshots of the transactions, yet there has been no clear timeline provided for resolution.

This delay has persisted for more than 5 days, despite assurances from their support team that such issues typically resolve faster. I was recently informed that my case has been escalated to their financial team, further extending the waiting period.

I wish to express my frustration with this ongoing issue. While I appreciate the responsiveness of their chat support , the lack of a timely resolution is disappointing. A reliable deposit process is crucial for maintaining trust and satisfaction among players. It is imperative that Sol Casino improves its payment systems to prevent such recurring issues considering this has happened time and again.

I have attached screenshots of both deposit transactions for your reference. I kindly request a prompt resolution to this matter and would appreciate if SolCasino intervenes and closes this at the earliest.

James