Sol Casino - Delayed payment at Sol Casino 121612 TL

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Sol Casino

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TL 121612

sercanabanoz Türkei
vor 1 Jahr

Hello everyone

I am a member of this site and have been playing sports betting and casino on this site for a few months I went through all the verification procedures, I was even called with a camera, and I showed myself with my ID in my hand.

I made my first withdrawal request, but no payment has been made since November 30.

I'm really curious about the reason for this. I haven't made any rule mistakes. I won money with my major volleyball European Cup bets and slot games and I have been waiting for 20 days.

vor 1 Jahr

Nice to meet you! Could you please provide us with your email to check the deatils?

Best regards,
Sol Casino!

AskGamblers
vor 1 Jahr

Dear Sol Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 1 Jahr

Dear player! According to the rules, point 10.4 The SOL Sportsbook platform has the right to limit the ability to withdraw funds for up to 31 calendar days in order to verify an account for signs of unfair play. The methods and results of verification of gaming activity are confidential. At the moment, your payout is under review, you have nothing to worry about, this is a standard procedure. You agreed to the terms and conditions of our site when registering, so at the moment you just need to be patient and wait for the end of the check.

Best regards,
Sol Casino!

sercanabanoz Türkei
vor 1 Jahr

hello everyone

What are unfair plays ? Volleyball European Cup matches? or champions league football matches?

It's really funny

vor 1 Jahr

Hello dear player! At this stage, we are unable to disclose the specific reasons for initiating the verification check, as the details of this procedure are held in strict confidentiality to ensure the security and integrity of our processes. Please be assured that this is a standard practice undertaken to safeguard both our users and the platform.

Rest assured that once the verification is successfully completed, your payment will be processed promptly.

Best regards,
Sol Casino!

AskGamblers
vor 1 Jahr

Dear Sol Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

vor 1 Jahr

Dear AskGamblers!

No additional updates pertaining to this matter have been received at this time.

Best regards,
Sol Casino!

sercanabanoz Türkei
vor 1 Jahr

Hello everyone

I want everyone to know that I am still waiting. Unfortunately, there is no explanation and no payment.

sercanabanoz Türkei
vor 1 Jahr

hello everyone

Sol Casino approved my withdrawal yesterday and sent my money. Problem has been solved. Thanks for your help

AskGamblers
vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sol Casino Beschwerden

  • 6 von 7 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 1,009 USD Durchschn. Betrag

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