Simsinos Casino - Withdrawal delay and no response

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Unseriöses Casino

Simsinos Casino

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€ 570

estilist22

I tried to withdraw my funds, for which I passed kyc and sent all my documents. Then, out of nowhere, I received an email that my account has been closed, not citing an article or any reason, and the emails I've been sending in regards to the withdrawal of my money haven't been responded to for 2 weeks. I have screenshots of what the casino told me and I attach them here. The amount of funds is 570 euros.

AskGamblers

Dear Simsinos Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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