Royal Panda Casino - Very Delayed payment

Hello,

Thank you for contacting us.

I'm sorry to hear of the issues you have been experiencing with this. Unfortunately, due to GDPR I am unable to look into this for you here.

I kindly ask that you email support@royalpanda detailing the above and putting: FAO Fiona/Nil as the subject line - We will then personally ensure that this is investigated further for you.

Thank you and have a great day!

Hi.

What do you mean? I have sent you plenty of emails. Please investigate and respond here so that askgamblers can follow up and make you keep the 96 hours deadline. Otherwise you will only send me an email every two weeks saying you're "investigating" and I have to be patient.


Thanks
Kaveh

Dear RASHATA,

Thanks for getting back to us, should you have sent in a direct message you shall receive a response from myself as soon as possible.

Thank you for your patience and cooperation.

I have received a response. I still wasn't given a time frame or status of my case. Only to be patient. I'm sorry. It's been 24 days and I haven't received my winnings. This is utterly weak. It's a shame we have to waste time on this stuff...

Since after 5 working days I have contacted Royal panda almost every other day. They have never contacted me without me taking the initiative, but always saying "we will contact you when we receive an update". Straight out lie. After 4 weeks I have NOT received my approved withdrawals, but it's been added back to my account, in an attempt for me to gamble it away. PS, they didn't even email me with an update saying what happened or why I received the money in my gaming account again, when both withdrawals were approved.

STAY AWAY GAMBLERS.

Dear Royal Panda Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

They get another 95 hours when you write here AG.
A little update. I spoke to the chat. They said it should be fixed and I could withdraw the money once again. Well i did... I'm going into the fifth day, and nothing!! This is a joke. Someone take some responsibility and transfer me the funds directly. I also sent another email with the subject FAO Fiona/Nil as panda said I should. Guess what? No response. It's only through my live chat initiative I get a response.

To any gamblers reading this. There's so many other sites you can gamble on that works professionally, stay away from this one.

Dear Royal Panda Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hello RASHATA,

I hope you are well.

Please can you kindly provide an update on the case?

Thank you and have a great day!

For the third attempt, I tried MuchBetter as a method. And it worked. Please stay away from withdrawing via bank transfer. It took me 35 days + to get my winnings.

I have received my winnings. Case closed.