Beschwerde #11 Roby Casino

Withdrawal too long

Von Mel29260

vor 1 Jahr

hello, I am contacting you again because over the past week I have had 3 withdrawals of €500 for a total of €1500 on the Roby Casino site and no news since, I have the impression that they are going to drag it out as long as possible like last time, could you help me again? I still have a lot of money to withdraw, I'm afraid it will take months.... Thank

Unseriöses Casino Roby Casino

Grund Verzögerte Auszahlung

Betrag €1500

Diskussion

AskGamblers

• Support Team

vor 9 Monaten

Dear @Mel29260,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Roby Casino

• Representative

vor 9 Monaten

Dear AskGamblers,

We would like to inform you that the player's payment has been successfully completed and his account closed with an inactive balance.

Thank you for your cooperation.

Kind Regards,
RobyCasino Team

AskGamblers

• Support Team

vor 9 Monaten

Dear all,

This complaint has been reopened as per Roby Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

Roby Casino Beschwerde-Statistik

Gelöst 18 / 18

Durchschn. Betrag $1,596

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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