Beschwerde #19 Roby Casino

Been waiting more than 3 weeks for withdrawals to go through

Von Nyto22

vor 10 Monaten

Hello,

I've been waiting for my withdrawal to go through since 4 July.

3 withdrawals, each being 5000 NOK.

When I ask the website why the a long wait, they say it's the workload and that my complaint has been sent to the finance department.

They can not give me a timeframe on how long I have to wait.

I have screenshots of the withdrawals and a screenshot of the last conversation I had with the casino.

Unseriöses Casino Roby Casino

Grund Verzögerte Auszahlung

Betrag kr15000

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nyto22

• 1 Bewertungen

vor 10 Monaten

The issue has been resolved, I have been succesfully paid in full.

Thanks for the help in making this go a little faster.

Best regards Nyto22

Roby Casino

• Representative

vor 10 Monaten

Dear Nyto22,

We are sorry to hear about for your experience.

We have forwarded your request to the relevant team to check further and we would try our best to help you in this situation and provide you with an update regarding your withdrawal request at the earliest as possible.

Thank you for being so patient with us! We really appreciate it.

Best regards,
RobyCasino.

AskGamblers

• Support Team

vor 10 Monaten

Dear Roby Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Roby Casino Beschwerde-Statistik

Gelöst 18 / 18

Durchschn. Betrag $1,596

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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