Beschwerde #18 Roby Casino

Withdraw in processing state for over 15 days

Von testo22

vor 10 Monaten

Made an withdraw request on 27/6/2025 22:19 for 375€. It still shows as processing and i haven't received any emails regarding it. Live support hasn't been able to do anything besides say sorry and that they will forward the information to the finance department. Verification tab says that i don't need to do any additional verification.

Unseriöses Casino Roby Casino

Grund Verzögerte Auszahlung

Betrag €375

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

testo22

vor 10 Monaten

Yes the issue was resolved on 17/7

AskGamblers

• Support Team

vor 10 Monaten

Dear @testo22,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Roby Casino

• Representative

vor 10 Monaten

Dear testo22,

Your patience is greatly appreciated.

We are pleased to confirm that your withdrawal has been successfully processed on our end.
Should you have any questions or require further assistance, please do not hesitate to contact us.

Thank you,
Roby Team

Roby Casino Beschwerde-Statistik

Gelöst 18 / 18

Durchschn. Betrag $1,596

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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