Beschwerde #24 NV Casino

Repeatedly rejected withdrawal for 800 euros

Von Eyetool

vor 2 Monaten

Hello,
I have been trying to make a withdrwal for €800 from NV-Casino. I have completed all their KYC- verifications with flying colors. I have not used any bonus at any time. The withdrawal method cosen is the sam card used for all deposits. My withdrawal has been rejected 2 times with no reason given, the €800 just came back into my account. I have several times used their VIP-chat and tried to get an answer but they just keep reffering to 'the relevant department' that will look into this. But i have not been given any information in any way to why they rejected my withdrawal (two times)

Unseriöses Casino NV Casino

Grund Abgelehnte Auszahlung

Betrag €800

Diskussion

AskGamblers

• Support Team

vor 2 Monaten

Dear NV Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

NV Casino Beschwerde-Statistik

Gelöst 2 / 6

Durchschn. Betrag $11,659

Durchschn. Dauer 3 Tage

Durchschn. Antwortzeit 2 Tage

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I am filing this complaint against NV Casino regarding an unjustified withdrawal rejection. My account is fully verified and marked as 'Approved' in the verification section.

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I am submitting this formal complaint against Casino NV1 due to their continued refusal to process my legitimate withdrawal.

My account balance is €40,000, and I have fully complied with all verification (KYC) requirements.

To date, I have submitted all requested documents three separate times, including official bank statements issued directly by my bank. Despite this, my documents are repeatedly rejected without any clear, specific, or consistent explanation.

The casino does not specify:
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I believe this behavior constitutes unjustified delay and unlawful withholding of player funds. I am concerned that the verification process is being intentionally prolonged due to the high withdrawal amount.

Please note:
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• I have cooperated fully and promptly at every stage

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