Mr.Bet Casino - Crypto deposit not credited been over 10 days

Dear Mr.Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear SKAZOURA,

Thank you for bringing the issue to our attention. We want to assure you that we are actively working on resolving the matter and will provide updates as soon as possible. Your feedback is valuable to us, and we appreciate your patience as we work to address the issue thoroughly.

Should you have any further questions or concerns in the meantime, please do not hesitate to contact our support team. They are available to assist you and provide any additional information you may require.

Thank you for your understanding.

I am guessing your casino just sends the same automated responses on repeat without actually taking the customers seriously and really resolving the issue

Dear Mr.Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear ASKGAMBLERS,

We have investigated the matter and confirmed that on February 12, 2024, the user in question was compensated with a deposit of 1000 CAD, which was unfortunately considered as lost.

We understand the importance of ensuring fair treatment for all users and take such matters seriously. Please be assured that we are continuously reviewing our processes to prevent such occurrences in the future.

Should you need any further information or assistance, please feel free to reach out to us.

Dear @skazoura,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.