Beschwerde #13 Monsterwin Casino

Waiting on my withdraw for 2 week soon

Von Mulle90

vor 10 Monaten

I am still waiting for a withdrawal made on 26.06.

Their own terms and conditions state that withdrawals should be made within 3 business days.

They make a lot of excuses in chat and by email, different each time.

I have already spent hours and hours trying to get my withdrawal, but nothing happens. They say every day that I am a high priority. It is about 5000, which should be easy to pay out.

I think this casino is holding money on purpose.

Unseriöses Casino Monsterwin Casino

Grund Verzögerte Auszahlung

Betrag kr5000

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Mulle90

• 1 Bewertungen

vor 10 Monaten

They paid out, you can close the complaint.

Mulle90

• 1 Bewertungen

vor 10 Monaten

Again, this you have been saying since last week. Soon as possible is not a real answar. Sheduled to be processing when? Why you making this so hard? Why dont you just give me a real answar.

Monsterwin Casino

• Representative

vor 10 Monaten

Dear Mulle90,

We hope this message finds you well.

We sincerely apologize for the delay in processing your withdrawal request. Please be assured that we have escalated the matter to the relevant department, and your withdrawal is now scheduled for processing.

The funds should be credited to your bank account as soon as possible. We appreciate your patience and understanding during this time.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Best Regards,
Monsterwin Team

Monsterwin Casino Beschwerde-Statistik

Gelöst 10 / 12

Durchschn. Betrag $1,673

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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