Beschwerde #4 Magical Spin Casino

Withdrawal did not arrive in my bank account they have now left my country and I cannot access the site

Von shirztanz

vor 1 Jahr

I have an account at Magical Spin. I cannot now access their site as it seems they are blocking players from Ireland.

I am fully verified.

My withdrawal of 300 euros from them did not reach my bank account. I have emailed numerous times to try and receive support but they are not helping?

I also have 300 euros left in the account - so 600 euro total.

Can askgamblers please mediate.

Unseriöses Casino Magical Spin Casino

Grund Verzögerte Auszahlung

Betrag €600

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

vor 1 Jahr

Dear @shirztanz,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Magical Spin Casino

• Representative

vor 1 Jahr

Hi SHIRZTANZ,

I wanted to inform you about your withdrawal request. It has been successfully processed and sent via Crypto as per your request.

Regards,
Magical Spin
Communications manager.

Magical Spin Casino

• Representative

vor 1 Jahr

Hello Askgamblers,

I wanted to provide an update regarding the last withdrawal query. I am currently in discussions with our finance department, and I will share the results once they have responded.

Thank you for your patience.

Regards,
Magical Spin
Communications manager.