DE

Anmelden oder Registrieren

Beschwerde #12 Magical Spin Casino

Withdrawal and casino balance issue

Von Connor S.

vor 4 Monaten

Hello,

Magicalspin recently closed in my country, and I received an Email saying that my withdrawal that is in process, and all of my casino balance would be sent to me in the usual timeframe. The problem is, I did the withdrawal on the 23rd of December, and still haven't received my winnings. I had 2500 left on the casino (+600 withdrawal), and they send on the 31st of December that they will send it to me, but since then, they have stopped replying to emails.
Any help would be appreciated.
Regards

Unseriöses Casino Magical Spin Casino

Grund Verzögerte Auszahlung

Betrag €3100

Diskussion

AskGamblers

• Support Team

vor 4 Monaten

Dear Magical Spin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Magical Spin Casino Beschwerde-Statistik

Gelöst 2 / 4

Durchschn. Betrag $1,289

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

Magical Spin Casino Beschwerden

Alle eingegangenen Beschwerden ansehen

Unable to activate account but getting constant promotion emails

Hello,

I signed up to magical spin casino.

I am getting constant promo emails but the activation link did not come through.

I have emailed the casino but the issue is not being resolved so I cannot login and play.

Can you help get in me in touch with the right team to activate the account.

I have attached the emails as proof.

Withdrawal did not arrive in my bank account they have now left my country and I cannot access the site

I have an account at Magical Spin. I cannot now access their site as it seems they are blocking players from Ireland.

I am fully verified.

My withdrawal of 300 euros from them did not reach my bank account. I have emailed numerous times to try and receive support but they are not helping?

I also have 300 euros left in the account - so 600 euro total.

Can askgamblers please mediate.

Withdraw Canceled without any notification

I requested a withdrawal on May 3rd.

Today I was on the website and the payout was back on my player account.

I asked the live chat why.

Unfortunately I don't get an answer and I have to write an email.

I received NO information or email about the payout status.

I really urgently ask for help.

I am verified.

2022
SiGMA Europas Partner des Jahres
2016, 2017, 2019
Beste Casino Website
2010, 2012, 2015, 2019
Bester Casino-Partner
2010, 2011, 2012, 2014, 2015, 2016, 2017, 2018
EGR'S 50 Power-Partner
2020
Casino-Partner des Jahres

Spielen mit Verantwortung. Spielteilnahme erst ab 18 Jahren. Glücksspiel kann süchtig machen.

© 2006-2026 AskGamblers.com