Beschwerde #9 Mafia Casino

Delayed withdrawal from the 31st of October

Von Rebecca N.

vor 6 Monaten

Hello and good afternoon.

I am reaching out regarding a delayed withdrawal I haven't received yet of 90.00 from Mafia Casino.

It was submitted on the 31st October. I haven't received it yet, and after reaching out to them via email and live chat. I have not received an update other than to say my account was fully verified.

I have the printed emails from them confirming my verification. One email was an inquiry regarding the delayed payment, to which they only responded to say my account was verified, but did not comment on the withdrawal. Documents are available upon request as they are in PDF format.

I am hoping to rectify this matter and receive my payment, as I hope to continue enjoying their games.

My deposit was submitted on the 30th of October for 99.00. I decided to withdraw my remaining $90.00 as I wasn't having much success with winning anything.

Thank you, and I hope this is promptly resolved.

Unseriöses Casino Mafia Casino

Grund Verzögerte Auszahlung

Betrag $90

Diskussion

AskGamblers

• Support Team

vor 6 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Bekkieleigh23

• Nova Scotia

vor 6 Monaten

Funds received thank you!

AskGamblers

• Support Team

vor 6 Monaten

Dear @Bekkieleigh23,

The AskGamblers Complaint Team is kindly asking you to provide your credentials at the casino by emailing us at support@askgamblers.com

Please keep in mind that, as per the AGCCS Terms and Guidelines, which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process; therefore, please make sure to confirm by posting the public message if you have provided the requested information.

Should you refuse to provide the above, or fail to confirm, we will have no other choice but to reject the case and recommend that you forward it to the relevant regulatory body.

Thanks for your cooperation.

Mafia Casino Beschwerde-Statistik

Gelöst 21 / 22

Durchschn. Betrag $2,615

Durchschn. Dauer 10 Tage

Durchschn. Antwortzeit 2 Tage

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