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Payment has been delayed for 2 weeks


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Von frank s.
vor 11 Monaten

Hello, Lucky hour Casino has not processed 3 of my withdrawals (together 219€) for a week. After a week I asked the chat and email support and only received the answer that they have transferred my 3 payouts back to my customer account and that I should now pay them out again in total. Now another week has passed and they still haven't processed my withdrawal. I would like this to happen. I am fully registered and have only used my own money in connection with this sum. Before this incident, withdrawals from this casino were working fine.

Thank you very much.

I can send you the necessary evidence by email to “suppo­rt@­ask­gam­ble­rs.com” if you wish.

Unseriöses Casino LuckyHour Casino
Betrag €219

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Luckyhour has now paid out the money.
User name

Dear LuckyHour Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

LuckyHour Casino Beschwerde-Statistik

Gelöst 3 / 5
Durchschn. Betrag $763
Durchschn. Dauer 4 Tage
Durchschn. Antwortzeit 1 Tag

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